Pros: Montreal Airport Branch stuff were amazing.
Pros: The car was new and clean.
Cons: We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...
Cons: the car we got was larger then we wanted and used a lot of gas, this significantly raised the expenses in our trip.
AVIS COUNTER SERVICE
Cons: the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport
Cons: Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service
Pros: The guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!
Cons: His partner looked like he didn’t want me to upgrade with a Jag. lol
Not given the rate I was quoted on Kayak
Cons: When I got to the dealer they told me this 3rd party system misquoted me
Pros: The car was a good little car
Cons: /The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.
Pros: Very much appreciated the upgrade!! Will always rent that way!!
Cons: OVERCHARGED AND NOT VERBALLY NOTIFIED. FIRST CAR DEFECTED. CHARGED AR NO FAULT OF MINE.
Pros: Very roomy, clean, and smooth drive
Cons: Long wait times to pick up car.
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No (according to our data)