Pros: Friendly staff.
Cons: Better disclosure regarding required coverage. Would have also rented a vehicle with more horse power given that I explored way outside of the city.
Pros: Yes that was Exelent.
Cons: They are mot honest when I book my rental I purchased car insurance through the booking company and when I got there 10 pm they tell me that I have to purchase car insurance through theme cause they do not accept car insurance through third-party and that was 40 dollars a day plus the rental and they also wanted me to leave a $1000 refundable deposit. So finally at 11 pm I decided to go with a much smaller car and still had to pay 45 dollars a day everything included and I lost the $176 I had allready pay for insurance so they suck as a company. Service was Exelent and when I expressed my disappointment I was tall I wasn't the only one that they allways have problems with people about their insurance policy on their rentals. So never again I will be booking a rental.
Pros: The staff was very friendly, but the person that checked us in was not very accomodating with our needs. I fee that we were over charged for the type of car we got.
Cons: For the price of the upgrade we paid for, I feel that it should of have been a nicer car.
Cons: Insisted that we had to take Insurance through them that 3rd party did not work and would not cover anything.
Pros: I shuttle service from and to the airport.
Cons: I had to pay more on mandatory car insurance than the rental rate plus taxes and all other fees combine together. Baby car seat and car was full of ants which where under the cushion, my baby was bitten before we noticed. The truck also made a noice that was not normal, are maintenance done on them?
Cons: The rental service not being so greedy
Pros: Well detailed, just tell that there is a subject to $1,000.00 to be hold then returned. Lower the cost of insurance.
Pros: Excellent job
Pros: The car was very comfortable and the service was excellent
Pros: Love the save of the gas
Cons: That they should have insurance bumper to bumper
Cons: The day was supposed take the car they wasn’t even open bad service and irresponsible company!
Cons: Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.
Alamo has 3 car hire locations in San Salvador. Take a look at our Alamo hire location map to find the best car hires near you.