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One location in Victoria Intl Airport
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10.0 Wonderful
Dec 2019
Pros:
All staff were incredibly friendly and helpful. Thanks guys!4.0 Mediocre
Oct 2019
Cons:
We arrived at the airport and found 5 other companies had onsite cars. Enterprise was off site. I didn’t even have the number to call. I couldn’t call because I don’t have cell service out of the U.S. so I switched to National and got a car on site for the same price! Easier to pick up and return.9.6 Wonderful
Apr 2019
Pros:
Staff excellent. Fast pick up and drop off. Helpful info. Gas economy. Sirius XM radio.Cons:
Nissan Sentra driver accessory controls not user friendly (took about 10 settings to change the clock!) (Much scrolling to find reset for km measurement.) (Numerous electronic warnings that were impossible to understand.) No compass.10.0 Wonderful
Oct 2018
Pros:
We were in and out the door within 5 minutes. No hassle with selling us their insurance. Got a brand new car. Friendly people.Cons:
It was offsite, but it ended up not being a big deal.10.0 Wonderful
Sep 2018
Pros:
Zero hassle. Great staff with a can do attitude. Great directions.Cons:
No Sat Nav. Limited ability to book extras at time of booking8.0 Very Good
Jun 2017
Pros:
They came and drop us at the ferry terminal, awsomeOne location in Victoria Intl Airport
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5.2 Fair
May 2019
Pros:
Pick up staff told me they did not have a full sized car and tried to push me into paying 80 dollars more for a car I did not want or need. Was that a pushy individual or is it a management policy. I think it was the agent7.6 Good
Jan 2018
Pros:
The xar worked well.Cons:
The vehicles tires were very dangerous in snow and I had difficulty driving vibg around in the snow.10.0 Wonderful
Aug 2017
Pros:
Car was clean and size/model expected. Took less than 15 minutes to get on the road.8.8 Very Good
Jul 2017
Pros:
The car was in great shape, was clean and the clerks that helped out both at the desk and the kiosk were great.Cons:
It is incredibly expensive to rent a car. We rented a regular 4 door Buick, and after everything was $500 for 4 days of driving. We did not go through a full tank of gas either. I find it incredible that renting a car is more expensive than a place to stay, or even the flight to get where you're going. I guess you pay for convenience. I just wonder how many more people would rent vehicles if the price for renting was more feasible. Again, the service was great, but the rental was not worth $500.10.0 Wonderful
Apr 2017
Pros:
easy access and return - Canada does it right9.6 Wonderful
Jan 2017
Pros:
only used 4.1 liters of gas for over 100 km of driving, refilling only cost $5Cons:
rear visibility through back window of Prius is bad2 locations in Victoria Intl Airport
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7.6 Good
Oct 2020
Cons:
There were scratches on the car that weren't reported.7.6 Good
Jul 2019
Pros:
The drop off was convenient.Cons:
We went to National twice after driving a distance to get there and were not able to add a second driver either time. Misinformation, computer system down, nobody there. Very frustrating,.10.0 Wonderful
May 2019
Pros:
Super convenient and speedy service. We were up and on our way within 10 minutes!10.0 Wonderful
May 2019
Pros:
Staff were friendly and efficient. No attempt made to add on extra charges for non-existent damage as I have experienced with some companies.Cons:
Good service2.0 Poor
May 2019
Cons:
Wont allow Graduated Driver Licenseholder to rent vehicle4.4 Mediocre
Feb 2019
Pros:
Drop off was easyCons:
They didn’t have a record of my reservation when I showed up. Then he gave me the wrong keys to a car.One location in Victoria Intl Airport
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10.0 Wonderful
Aug 2020
Pros:
Yes10.0 Wonderful
May 2019
Pros:
Friendly Staff. Nice vehicle selection4.8 Mediocre
Jun 2018
Cons:
The charge on the statement (I had to do drop-off when the pavilion wasn't open because of my flight time, exceeded the estimate by 30%10.0 Wonderful
Sep 2017
Pros:
There was nobody directly at the car return and the agent was kind enough to leave the booth at the airport and do a walk around the car to assure us that we returned the car with no damage noCons:
nothing8.8 Very Good
Jun 2017
Pros:
Once I got to the counter and had waited for my turn, things went smooth anf with courtesuCons:
No attendant in parking lot. No indication of counter location10.0 Wonderful
Jun 2023
One location in Victoria Intl Airport
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10.0 Wonderful
Oct 2022
6.0 Okay
Jun 2022
6.0 Okay
Nov 2021
10.0 Wonderful
Aug 2019
Cons:
Nothing- everything was seamless10.0 Wonderful
Aug 2019
Pros:
Super friendly. Easy to get to car. Easy drop off.7.2 Good
Jul 2019
Pros:
Pick up was complicated and took a long time. There was a new employee checking me out, but she didn't seem to have very friendly support from the rest of her team. I felt bad for her. Also, there was an attempted charge for a driver's licence check which shocked me. I think this is ABSOLUTELYCons:
(cont from first question) RIDICULOUS. I cannot believe Hertz charges for checking the driver's licence. I will not be renting from Hertz again because of this.One location in Victoria Intl Airport
One location in Victoria Intl Airport
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Reviews
10.0 Wonderful
Oct 2022
2.0 Poor
Sep 2022
6.0 Okay
May 2022
7.9 Good
Sep 2021
2 locations in Victoria Intl Airport
Most popular agency | Avis |
---|---|
Most popular car type | Mini |
Average price | AED 142/day |
Good deal | AED 135/day |