Pros:All staff were incredibly friendly and helpful. Thanks guys!
Cons:We arrived at the airport and found 5 other companies had onsite cars. Enterprise was off site. I didn’t even have the number to call. I couldn’t call because I don’t have cell service out of the U.S. so I switched to National and got a car on site for the same price! Easier to pick up and return.
Pros:Staff excellent. Fast pick up and drop off. Helpful info. Gas economy. Sirius XM radio.
Cons:Nissan Sentra driver accessory controls not user friendly (took about 10 settings to change the clock!) (Much scrolling to find reset for km measurement.) (Numerous electronic warnings that were impossible to understand.) No compass.
Pros:We were in and out the door within 5 minutes. No hassle with selling us their insurance. Got a brand new car. Friendly people.
Cons:It was offsite, but it ended up not being a big deal.
Pros:Zero hassle. Great staff with a can do attitude. Great directions.
Cons:No Sat Nav. Limited ability to book extras at time of booking
8.0 Very Good
Pros:They came and drop us at the ferry terminal, awsome
Pros:Pick up staff told me they did not have a full sized car and tried to push me into paying 80 dollars more for a car I did not want or need. Was that a pushy individual or is it a management policy. I think it was the agent
Pros:The xar worked well.
Cons:The vehicles tires were very dangerous in snow and I had difficulty driving vibg around in the snow.
Pros:Car was clean and size/model expected. Took less than 15 minutes to get on the road.
8.8 Very Good
Pros:The car was in great shape, was clean and the clerks that helped out both at the desk and the kiosk were great.
Cons:It is incredibly expensive to rent a car. We rented a regular 4 door Buick, and after everything was $500 for 4 days of driving. We did not go through a full tank of gas either. I find it incredible that renting a car is more expensive than a place to stay, or even the flight to get where you're going. I guess you pay for convenience. I just wonder how many more people would rent vehicles if the price for renting was more feasible. Again, the service was great, but the rental was not worth $500.
Pros:easy access and return - Canada does it right
Pros:only used 4.1 liters of gas for over 100 km of driving, refilling only cost $5
Cons:rear visibility through back window of Prius is bad
Show reviews that mention
Cons:There were scratches on the car that weren't reported.
Pros:The drop off was convenient.
Cons:We went to National twice after driving a distance to get there and were not able to add a second driver either time. Misinformation, computer system down, nobody there. Very frustrating,.
Pros:Super convenient and speedy service. We were up and on our way within 10 minutes!
Pros:Staff were friendly and efficient. No attempt made to add on extra charges for non-existent damage as I have experienced with some companies.
Cons:Wont allow Graduated Driver Licenseholder to rent vehicle
Pros:Drop off was easy
Cons:They didn’t have a record of my reservation when I showed up. Then he gave me the wrong keys to a car.
Pros:Friendly Staff. Nice vehicle selection
Cons:The charge on the statement (I had to do drop-off when the pavilion wasn't open because of my flight time, exceeded the estimate by 30%
Pros:There was nobody directly at the car return and the agent was kind enough to leave the booth at the airport and do a walk around the car to assure us that we returned the car with no damage no
8.8 Very Good
Pros:Once I got to the counter and had waited for my turn, things went smooth anf with courtesu
Cons:No attendant in parking lot. No indication of counter location
Cons:Nothing- everything was seamless
Pros:Super friendly. Easy to get to car. Easy drop off.
Pros:Pick up was complicated and took a long time. There was a new employee checking me out, but she didn't seem to have very friendly support from the rest of her team. I felt bad for her. Also, there was an attempted charge for a driver's licence check which shocked me. I think this is ABSOLUTELY
Cons:(cont from first question) RIDICULOUS. I cannot believe Hertz charges for checking the driver's licence. I will not be renting from Hertz again because of this.
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