Tokyo hotels in Minato

Cons: A little dated but great none-the-less.

Cons: More shuttle to the airport and station

Cons: Location (Access is not great going anywhere). Gym is too far from Tower Hotel, so is the convenience store in the hotel. There is no Starbucks, café, convenience stores around the hotel.

Cons: breakfast was not included; paid more to check in a bit early; room was very small

Cons: Kinda costly, breakfast a little overpriced.

Cons: Location

Cons: Small rooms (to be expected in JPN)

Cons: Great property, great location. Staff is super helpfull

Cons: Nothing

Cons: The hotel starts on the 28th floor, so it feels detached from the surroundings.

Cons: Not a thing to complain.

Cons: Nothing

Cons: We booked four rooms (2 families) 4-5 months prior our arrival. The room arrangement given to us 2 rooms next to each other and the other 2 in different floor level. They aware each family going to occupy 2 rooms during our booking and yet they can't arrange the other 2 rooms next to each other or at least the same floor. Eventually the other family has to take the smoking rooms in order to stay next to each other. No smiling face from the male front desk staff.

Cons: Nothing.

Cons: Keep up the excellent service.

Cons: Far from the main areas of Tokyo (Shinjuku, Shibuya etc) roughley a 30 min train ride. There is a train station at the front door to the hotel which is very conveniant but this is not a JR station so if you have the JR pass you can not use it here.

Cons: There's absolutely nothing I would change, it was sublime! And that's coming from a New Yorker who stayed in some of the best hotels in some of the best cities across the globe and in some of the most luxury suites on the most luxurious ships on the ocean.

Cons: What I didn't like was that we had to leave so soon...

Cons: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.

Cons: The only part I do not like is the cups provided in the bathroom. I would prefer wrapped plastic or glass.

Cons: 1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.

Cons: We stayed on reward points as ambassadors. We were treated appallingly. The room was average for the type of hotel we were staying in. The staff were quite standoffish, considering we had just come from Intercontinental Delete repeated word Bay where the service was outstanding and we could not fault a single thing it was a huge disappointment to be treated like this. When we went for dinner in the restaurant we were not even offered a drinks or wine list the whole meal and they forgot my meal altogether. When they cleaned the room they left dirty dishes behind. I never complain about anywhere that I stay but it was enough to taint my holiday. When we checked out they did not even ask us how the stay was. We are Platinum members.

Cons: Small room Hotel smells like smoke

Cons: beds are very firm

Cons: crowded hotel, small room, facility a bit aging

Cons: Don't have any complaints