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3 locations in Southside
Filters
Reviews
2.0 Poor
Dec 2020
Cons:
Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.6.0 Okay
Dec 2020
Pros:
No. Their employees aren’t up to date on their own policiesCons:
Better knowledge of policy from employees so that I wasn’t charged extra10.0 Wonderful
Jul 2023
10.0 Wonderful
Apr 2023
10.0 Wonderful
Sep 2022
2.0 Poor
Jun 2021
Pros:
The two young ladies we dealt with in person Saturday morning were very nice and apologetic, but there was nothing they could do with the fact there was not a Suburban or even equal vehicle for us.Cons:
I reserved a Premium SUV over a month earlier (5/1/21) than the date we needed (6/12/21), including multiple phone calls on the Friday before (6/11/21) to confirm we would have the large vehicle we needed. Not only is it extremely frustrating to call in and wait on hold for 10, 15, 20 minutes to be able to speak with an Enterprise rep, the fact we weren't called the day or two before our trip to let us know the vehicle we reserved would not be there so we could try and reserve it somewhere else is really ridiculous. I have rented from Enterprise many times before and this was by far the worse experience we have ever endured.One location in Southside
Filters
Reviews
2.0 Poor
May 2022
10.0 Wonderful
May 2022
2.0 Poor
Jan 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Nov 2021
3.9 Poor
Aug 2021
One location in Southside
Filters
Reviews
2.0 Poor
May 2024
10.0 Wonderful
Oct 2022
9.6 Wonderful
Nov 2019
Pros:
The staff we communicated with (especially at pick up) were very helpful, friendly, and accommodating.10.0 Wonderful
May 2022
6.0 Okay
Mar 2022
2.0 Poor
Mar 2022
3 locations in Southside
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
May 2021
Pros:
I liked that I was able to rent a car.Cons:
1. More employees at the Southside location. 1a. - each time I went there was only one and they could seldom be found) 2. Ensure vehicles are in good working order before offering them to be rented: 2a - the car I reserved couldn’t be rented out due to an oil change being > 1,000 mi overdue 3. Offer free transportation between the Southside and Atlantic locations or simply close the Southside store, it is a nightmare 3a. - the attendant at Southside was unable to provide me with a ride to the Atlantic store after learning that my car couldn’t be rented due to the oil change issue. At the very least, reimbursement for Uber/Lyft ride charges incurred due to Hertz negligence needs to be in place. 4. Better communication and customer service between the stores 4a. - I asked the Southside store to call the Atlantic store to ensure they had the car I needed ready to go so I was not delayed longer. When I got there, there was no car ready and it took 30 min before I was helped. Beyond that, once I was finally helped, I was told the car was going to be washed then I’m good to go; however, another 20/30 min goes by and I’m still waiting - are they repainting the entire vehicle while I wait?? Finally someone working on the desk asks the car washed if they got my car to wash and they did not - at this point they were finally given the keys to even wash it 5. Policy change: wash cars immediately after they are returned and don’t have customers wait for 20-60min for their car to be washed. Washing them right before the rental is given is wasteful to my time as the customer and does not fall in line with my expectations as to what time I will actually have my car (eg adjusted reservation time). If a car has been sitting for a while and is noticibly dirty l, explain to the customer that we wash cars upon return to expedite their user end experience but that it had been sitting for a bit and needs a quick wash. 6 - Easier means for reporting negligent behavior on the Hertz website. Why not a “file a complaint” hyperlink that emails that department?10.0 Wonderful
Aug 2023
2.0 Poor
Feb 2023
8.0 Very Good
Feb 2022
10.0 Wonderful
Sep 2021
One location in Southside
One location in Southside
Most popular agency | Hertz |
---|---|
Most popular car type | SUV |
Average price | AED 273/day |
Good deal | AED 231/day |
On average a car hire in Southside costs AED 273 per day.
Yes. Based on our information, EASIRENT in Northside is the cheapest car hire location in Jacksonville. It is located at Easirent Jacksonville Airport, 1201 Airport Road.
Based on ratings and reviews from real users on KAYAK, the best car hire in Southside is HERTZ (7.5, 4 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Southside.
A SUV car hire in Southside costs AED 244 per day, on average.
On average a hire car in Southside costs AED 1,910 per week (AED 273 per day).
On average a hire car in Southside costs AED 8,184 per month (AED 273 per day).