Overview

The Herbert Hotel

161 Powell Street, San Francisco, CA 94102, United States
+1 415 362 1600

AED 533+

Overall guest ratings

7.9/10 Good
Based on 2,040 reviews

Review highlights

  • 9.5
  • 8.7
  • 7.9
  • 5.4

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. South Park and Asian Art Museum of San Francisco are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Airport shuttle
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 2,040 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.2 "Hotel security was great, thought 82%."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.0 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.6 "Internet is average."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.6 "56% thought the minibar was ok."
    • 5.2 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 4.5 "Breakfast is below average."
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    Overall rating

    7.8 Good
    Based on 1,264 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.1 "Average value."
    • 6.1 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.5 "Internet is average."
    • 4.9 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.8 "52% said rooms were small."
      4.6 "Air conditioning was criticized by 54%."
      4.2 "58% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
    • 4.5 "Breakfast is below average."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.2 "68% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    7.7 Good
    Based on 285 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.5 "Easily accessible by car, said 95%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.5 "85% thought it was clean."
    • 5.7 "Vibe was decent."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.4 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
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    Overall rating

    7.9 Good
    Based on 489 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.7 "Average value."
    • 5.8 "Vibe was decent."
    • 5.5 "Internet is average."
    • 5.2 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.1 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.6 "56% thought the minibar was ok."
    • 4.4 "Breakfast is below average."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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