They had incorrect duplicate order that messed up my entire booking process. They then gave me the wrong car. Charged me for a full tank even though the car was 1/3 full. Had wrong mileage. When I dropped off, they tried to retroactively change my daily rate, increasing by 30%. Absolutely awful experience.

2.0 Poor

Nov 2023

Single worst car rental experience I have had. I’ve tried to rent from this location multiple times, multiple confirmed prepaid bookings. This is the first time they have had a car. The people working here have never heard of customer service. They answer personal phone calls during helping customers, lie to customers faces, and walk away from you in the middle of trying to get your car and return your car. I have never seen anything like this Hertz location. Shocked they are allowed to operate.

2.0 Poor

Nov 2023

There was no cars available

8.0 Very Good

Nov 2023

Everything was fairly smooth. I didn’t get a comprehensive explanation of the EV that ended up being my rental, but I figured most things out. Staff was friendly.

2.0 Poor

Sep 2023

I couldn't rent the car as the location had closed at an odd time mid-afternoon. As a result I had to quickly organize other transportation.

2.0 Poor

Jun 2023

Never even got to pick up my car. Gave me a pickup time that was the same time as their closing time. Tried to call to let them know I was running late and of course no one answered. Finally get there and everyone is gone. Never got my car. Had to scramble to find another car by the end of the day for a trip that was planned 2-3 months ago.

Alamo

8.1

Very Good

11 reviews

Cleanliness

8.3

Comfort

8.3

Pick-up/Drop-off

8.2

Value for money

7.9

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

2955 Market St

+1 215 387 9077 ext. 1

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

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Reviews

2.0 Poor

Apr 2024

Terrible transparency on the toll pass payment scheme

2.0 Poor

Sep 2020

Cons:

No one answered when I called to confirm a car was available and no one was at the rental counter when I arrived to pick up the car. Totally unprofessional.

2.0 Poor

Aug 2020

Pros:

Did not honor reservation

2.0 Poor

Jul 2020

Cons:

They didn't tell me my rental was no longer available. They tried calling me to tell me an hour before my car was due to be picked up to tell me that it was unavailable but I missed the call and ended up going in person to then be told I can't pick up my car. They could have emailed me or left a text message but they did not bother to go to that extent. Didn't even get some sort of voucher or coupon to compensate my going all the way in person to pick up the car. Very horrible experience overall.

10.0 Wonderful

Jun 2020

Pros:

Staff was friendly. Car was clean and nice.

10.0 Wonderful

May 2020

Pros:

The best. I love Alamo.

Cons:

Nothing! Super easy, everything about that company is fantastic.

Enterprise Rent-A-Car

7.5

Good

7 reviews

Cleanliness

7.4

Comfort

7.7

Pick-up/Drop-off

7.6

Value for money

7.2

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

36 S 19th St

+1 215 751 1460

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	10:00 - 13:00
Sunday	00:00 - 00:00

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4.8 Mediocre

Oct 2020

Pros:

The staff were decent. they were friendly and somewhat understanding. The car I received was not the car reserved. and the car received had a horrible odor that the staff tried to convince me of cleaning products. IT WAS NOT!!!! and it smelled so bad the whole trip i had to personally buy air fresheners. Literally!!!! and i know some of my stuff smelled like the car after a few hours. NO GOOD!!!!!!!!!

Cons:

I asked for a better smelling car before i took it off the lot and they convinced me that the smell would go away. No the smell didnt. Car ran smooth.... also it woulda been nice to have some gas in the car before leaving the lot too.

10.0 Wonderful

Oct 2020

Pros:

The woman shae! She was so very nice beautiful and just willing to be helpful! She derserves a pay raise!

10.0 Wonderful

Aug 2022

Great staff, very accommodating.

7.9 Good

Oct 2021

While I didn’t actually rent a car through Enterprise, they were kind enough to give me a call on Thursday (before my Saturday reservation) to verify pick and to remind me they closed at 1 pm. That was a little confusing as my plane did not arrive until 12:50 and if it was delayed at all they would be closed before I got there. Even though I requested a car for the airport my reservation was changed to a downtown location. That would not work out at all. Had to reserve another car with a different company. Thank goodness I did not pay in advance.

Budget

5.8

Fair

2 reviews

Cleanliness

6.4

Comfort

6.7

Pick-up/Drop-off

5.7

Value for money

6.0

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

200 South Broad Street

+1 215 732 1950

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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5.6 Fair

Aug 2019

Pros:

Drop off - including adjustment - was easy.

Cons:

Car smelled like cigarette smoke. Gross.

Avis

5.6

Fair

10 reviews

Cleanliness

6.1

Comfort

6.3

Pick-up/Drop-off

5.6

Value for money

5.5

3 locations in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

200 South Broad Street

+1 215 735 7193

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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2000 Arch Street

+1 215 563 8976

Opening times not available

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2951 Market Street

+1 215 386 2332

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Reviews

7.2 Good

Aug 2020

Pros:

The pickup spot was changed to a spot much further away from the one I had booked. And that site closed 2 hours earlier than my rental ended, requiring me to make another trip back this morning to drop off the keys.

Cons:

See above

2.0 Poor

May 2020

Cons:

The location of pick up was closed

10.0 Wonderful

Sep 2023

All good. Loved the convenience of picking up the rental right at the station.

4.0 Mediocre

Jul 2023

The car smelled like cigarette smoke when we got in. One of the windshield wipers didn't work properly. We were charged for an extra day because we dropped off the car a little outside business hours (traffic was really bad because of the rain).

2.0 Poor

Apr 2023

Shockingly bad cleanliness. Had to try and clean car myself, but was so dirty that I didn’t want to touch any buttons in the car and th sort on the seats marked my clothing. Tried to return the car to the next Avis/budget branch a few miles down the road, but they had no stock, so had to clean it as best as possible and continue. Never using this brand again.

10.0 Wonderful

Nov 2022

Kia Soul wasn’t available and the seats in the type of Kia we had weren’t as comfortable as the Soul. Otherwise, it was a good experience all around,

Sixt

6.3

Okay

No reviews available

Cleanliness

6.7

Comfort

6.9

Pick-up/Drop-off

6.1

Value for money

6.1

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

1500 Market Street

+1 888 749 8227

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Dollar

5.0

Fair

No reviews available

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

4.8

Value for money

5.5

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

1700 Benjamin Franklin Pakway

+1 215 563 2760

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00

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176 travellers who rented a car in Rittenhouse gave the car agency they used an average rating of 5.8

Average daily price per month

Car hire prices as pick-up date approaches

If you’re looking to save money and don’t mind renting a car in another neighborhood in Philadelphia, look for deals in Logan Square, where daily prices are around AED 178/day, or Southwest Philadelphia (average of AED 263/day).