Overview

Los Itzaes Hotel

Av. 10 Lt. 3 Esq 6 Bis Entre, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2398

AED 371+

Overall guest ratings

8.3/10 Excellent
Based on 118 reviews

Review highlights

  • 10.0
  • 9.9
  • 5.0
  • 5.0

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Los Itzaes Hotel offers an airport shuttle (available 24 hours) for USD 130 per vehicle roundtrip. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool and a spa tub are other highlights, and rooms offer balconies and minibars.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 118 reviews
    • 10.0 "Wonderful beach."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
    • 5.0 "Average value."
    • 5.0 "Food is average."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 2.4 "Awful breakfast."
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    Overall rating

    8.7 Excellent
    Based on 118 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.8 "Pool is good."
    • 8.5 "Location is great."
    • 7.8 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      9.0 "90% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      7.0 "70% were happy with the bathroom."
    • 4.7 "Disappointing food."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 2.8 "Awful breakfast."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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