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Hotel Maya Turquesa

Calle 8 Norte Lote 5 entre, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2519

AED 302+

Overall guest ratings

6.8/10 Good
Based on 477 reviews

Review highlights

  • 9.2
  • 6.0
  • 4.0
  • 3.2

Nearby

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    About

    With a stay at Hotel Maya Turquesa in Centro, you'll be minutes from Central Square and Nuestra Senora del Carmen Catholic Church. This hotel is within close proximity of Yucatek Divers and Quinta Alegria.

    Rooms

    Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, a hair salon, and shopping on site.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Maya Turquesa. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Internet
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 477 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 6.0 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      6.3 "63% said the reception staff was ok."
    • 5.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.0 "Only 50% said rooms were big enough."
    • 5.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.0 "Average value."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 3.2 "Awful breakfast."
    • 3.2 "Awful rooms."
      0.7 "93% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      4.7 "Air conditioning was criticized by 53%."
      0.0 "100% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      2.0 "80% didn't like the balcony."
      0.0 "For 100%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      2.0 "80% were unsatisfied with the kitchenette."
      2.0 "80% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      3.3 "67% criticized the plain hotel."
    • 1.2 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.4 Good
    Based on 205 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 5.8 "Service is ok."
    • 5.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.0 "80% thought it was too noisy."
    • 4.3 "Value below average."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.0 "Awful rooms."
      0.7 "93% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      4.4 "56% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
    • 2.7 "Awful breakfast."
    View all review categories

    Overall rating

    6.9 Good
    Based on 214 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.1 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 5.2 "Food is average."
    • 5.0 "Average value."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.1 "Awful rooms."
      2.2 "78% thought they were poorly maintained."
      0.6 "94% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.0 "100% had problems with the shower."
      1.3 "87% found problems with the furniture."
    • 2.3 "Horrible vibe."
    • 1.4 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.4 Good
    Based on 57 reviews
    • 9.4 "Terrific location."
    • 6.1 "Service is ok."
    • 5.5 "Average value."
    • 5.4 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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