Overview

Hacienda Real Del Caribe

Calle 10 Entre 5a y 12, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3130

AED 191+

Overall guest ratings

8.4/10 Excellent
Based on 1,274 reviews

Review highlights

  • 9.4
  • 8.7
  • 5.0
  • 4.8

Good to know

  • Spacious rooms
  • Great shopping

Nearby

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    About

    Hacienda Real del Caribe puts you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, plus an airport shuttle is available for USD 65 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a rooftop terrace, and rooms offer minibars and room service.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Car hire
    • Internet
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

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    Overall rating

    8.4 Excellent
    Based on 1,274 reviews
    • 9.4 "Wonderful beach."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      9.4 "94% thought parking was inexpensive."
      8.5 "85% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "Management was excellent, said 78%."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.9 "Only 59% found the balcony ok."
      6.7 "67% thought the bathroom was big enough."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      5.6 "56% thought the minibar was ok."
    • 5.6 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.7 "67% thought the bathroom was big enough."
    • 5.0 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
      5.0 "Only 50% thought, the hotel was luxurious."
    • 4.8 "Disappointing food."
    • 4.1 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 853 reviews
    • 9.5 "Wonderful beach."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 5.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Only 56% found the balcony ok."
      6.9 "69% thought the bathroom was big enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.9 "69% thought the bathroom was big enough."
    • 4.6 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.6 "Disappointing food."
    • 3.7 "Breakfast is below average."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 267 reviews
    • 9.4 "Wonderful beach."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 5.6 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      7.0 "70% said rooms were clean."
    • 5.1 "Vibe was decent."
    • 4.8 "Disappointing food."
    • 4.1 "Breakfast is below average."
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    Overall rating

    8.0 Good
    Based on 152 reviews
    • 9.4 "Wonderful beach."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 6.3 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.5 "Vibe wasn't good."
    • 4.0 "Breakfast is below average."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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