Pros: The rental Fee
Cons: No shuttle came to pick us up. I had to ask my brother to drive to office.
couldn't provide a car
Cons: I felt angry! It couldn't provide a car to us, when we arrived Guam ,I made a call to Payless and try to request pick up service, but I'd told that there is no car for this reservation I was shocked ,finally I rent the car in another company at airport, and I paid more usd71 for it.... also lost time ...
Good clean car, but not was originally ordered.
Pros: Quick service, no wait, clean car and courteous staff
Cons: Car was not what I asked for. They didn't have any other car available, other than their most expensive. The car was three times more expensive then the one originally picked. The GPS was non-functional due to it having no local maps loaded, and the Sirus Satellite radio didn't have a current subscription. I was really just paying extra for a car I didn't pick in the first place. I was unable to trade out later in the week due to there not being other cars available.
Excellent value, price, services, especially for l
Pros: Great accommodations, price and service.
Always the best service
Pros: Payless never disappoints me! The agents are always so attentive and efficient. They picked me up from the airport, and the vehicle was ready as soon as I signed the paperwork.
Pros: The vehicle was comfortable to drive.
Cons: Cockroaches in the vehicle.
My Go-To Car Rental Service
Pros: Payless cars are always clean and equipped with bluetooth/handsfree (so easy to connect to my device). The staff are friendly and efficient; there is hardly ever a wait. As soon as the paperwork is done, they have the vehicle ready to go! They also have a shuttle to/from the airport, which is very nearby. It's affordable so I recommend Payless to everyone.
Cons: The car was extremely old and dirty. The worst I have ever rented.
Local Number Not Provided in Reservation Email
Pros: People were friendly and fast (once I hunted them down).
Cons: No signage in airport or courtesy phone. Had to call national number to obtain local number to call for shuttle.
Very friendly staff, very nice car
Pros: The staff greeted and assisted me promptly. They were very accommodating. The vehicle was new and clean and had handsfree features. I recommend this rental service for tourists, friends/family, and fellow travelers.
Cons: Plane was delayed 3 hours and on arrival they said they gave away car after 2 hours due to heavy rental demand. I was called on arrival and was told of this and when I went back on line, I was able to make a same day rental at same Payless car rental, but when I called again they said they don't have cars no matter what their reservation system was allowing. Go with more reliable car company unless you wanted to be stranded and disappointed.
I like the it all the staff the car it was a g
Pros: The staff they pick up at the airport early , gave me good service in side the office and didn't try to take of advantages of the customer . Ricky
Payless has 1 car hire location in Tamuning. Take a look at our Payless hire location map to find the best car hires near you.