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Westgate Lakes Resort & Spa

10000 Turkey Lake Road, Orlando, FL 32819, United States
+1 407 345 0000

AED 250+

Overall guest ratings

7.5/10 Good
Based on 4,687 reviews

Review highlights

  • 7.3
  • 7.2
  • 6.3
  • 6.2

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Westgate Lakes Resort & Spa Universal Studios Area in Orlando (International Drive), you'll be convenient to Dr. P. Phillips Hospital and SeaWorld® Orlando. This 4-star resort is within close proximity of Pointe Orlando and Wonderworks.

    Rooms

    Make yourself at home in one of the 1990 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 7 spa tubs, and outdoor tennis courts. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a bar/lounge or one of the 2 poolside bars. Full breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Orlando? This resort has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Express check out
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 4,687 reviews
    • 7.3 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 7.2 "Good location."
      8.9 "89% liked the proximity to shopping."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% thought parking was inexpensive."
      8.0 "Business sites within easy reach, said 80%."
      7.8 "Good access to the airport, said 78%."
    • 6.8 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 6.4 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.5 "For 65%, terrace was good enough."
      5.5 "For 55%, the outdoor sports facilities were ok."
    • 6.3 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.0 "50% thought the dining experience was appropriate."
      6.8 "Desserts were ok, said 68%."
    • 6.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 4.7 "Bar is not good."
      1.7 "Bar service was unacceptable, according to 83%."
    • 1.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 2,015 reviews
    • 8.1 "Good value."
      9.5 "95% were happy with the price of the breakfast."
    • 7.5 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 6.8 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 6.4 "Location is acceptable."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.7 "Bar is not good."
    • 4.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 2,062 reviews
    • 7.5 "Good breakfast."
      9.6 "96% were happy with the price of the breakfast."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.5 "Location is acceptable."
    • 6.3 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 6.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 5.8 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 5.5 "Food is average."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    Based on 421 reviews
    • 7.0 "Good location."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 6.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 6.6 "Food is average."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.8 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.5 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 187 reviews
    • 7.5 "High value."
    • 7.1 "Good location."
    • 6.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.6 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 6.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.4 "Average cleanliness."
    • 4.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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