Horrible! Worse hotel and staff ever. Upon check in gave me a key to an occupied room. Then next room was disgusting and smelled like marijuana. Did not stay, left after that.
When I arrived to check in I was given keys to a room that was already given away hours ago. I was accused of not telling the truth and treated horribly. When given another key I asked for a discount or something to compensate the inconvenience..I was then yelled at and pointed at in my face by the staff member and told to be happy with what I got. I contacted Customer Relations and was told the manager would contact me within 72 hours and there has still been no call. No prpce is worth the service I received. So again my experience was horrible.
overall experience really good
One day i came back 2 PM and the room was still without cleaning a half an hour the cleaning lady came but i was about to take a shower so i tell her if she can come later and then when i came back at night the room was not clean so she never came back.
Worth the money. Good location
I loved that I booked this hotel about 3 hours before I checked in and I received very good rates! The location was very close to Universal and easily accessible to Uber taxi!
Reasonable price and unexpected comfort ! The staffs are really nice :D The location is pretty good. Last but not least: Free wifi and breakfast!!
I was told it was closer to convention center before booking it. I spoke to 2 staff members. I ended up spending a lot on cabs. The website says restaurant and bar. It's a tiki hut by the pool! What a joke!
Location close to all Disney attractions. Price was good for modest budgets. Hot breakfast was nice
Very crowded breakfast room. Had to stand to eat.
Rooms were clean and beds comfortable. Breakfast was great. Enjoyed refrdge and micro wave in room.
It was very close to Universal
The closet door was stuck closed There was no wifi NO Ice machine on the third floor, had to take elevator to first floor Elevator was hot and smelled of musk
The staff was very nice.
The pool was very dirty and the hot tube doesn't work, the breakfet room, very smooll
The staff was amazing especially the young lady working in the morning with the accent i wish i caught her name. She was extremely helpful and polite.
Get more for your money at the Quality Suites hotel in Orlando, FL near the Epcot Center. This smoke-free hotel is near attractions like Universal Orlando, SeaWorld Adventure Park, Orlando Orange County Convention Center and Old Town Kissimmee. Disney's Animal Kingdom theme park is also close. Take advantage of amenities like free breakfast, free WiFi, guest laundry services, business center and outdoor pool. Guest suites include a refrigerator, microwave, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 3,614 reviews
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