Recent reviews
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3.1
When I arrived to check in I was given keys to a room that was already given away hours ago. I was accused of not telling the truth and treated horribly. When given another key I asked for a discount or something to compensate the inconvenience..I was then yelled at and pointed at in my face by the staff member and told to be happy with what I got. I contacted Customer Relations and was told the manager would contact me within 72 hours and there has still been no call. No prpce is worth the service I received. So again my experience was horrible. Everything
review from KAYAK -
9.4
overall experience really good One day i came back 2 PM and the room was still without cleaning a half an hour the cleaning lady came but i was about to take a shower so i tell her if she can come later and then when i came back at night the room was not clean so she never came back.
review from KAYAK -
7.4
Worth the money. Good location
review from KAYAK -
9.1
I loved that I booked this hotel about 3 hours before I checked in and I received very good rates! The location was very close to Universal and easily accessible to Uber taxi!
review from KAYAK -
8.5
Reasonable price and unexpected comfort ! The staffs are really nice :D The location is pretty good. Last but not least: Free wifi and breakfast!!
review from KAYAK -
5.4
Not much! I was told it was closer to convention center before booking it. I spoke to 2 staff members. I ended up spending a lot on cabs. The website says restaurant and bar. It's a tiki hut by the pool! What a joke!
review from KAYAK -
8.5
Location close to all Disney attractions. Price was good for modest budgets. Hot breakfast was nice Very crowded breakfast room. Had to stand to eat.
review from KAYAK -
8.8
Rooms were clean and beds comfortable. Breakfast was great. Enjoyed refrdge and micro wave in room.
review from KAYAK -
6.0
It was very close to Universal The closet door was stuck closed There was no wifi NO Ice machine on the third floor, had to take elevator to first floor Elevator was hot and smelled of musk
review from KAYAK -
6.2
The staff was very nice. The pool was very dirty and the hot tube doesn't work, the breakfet room, very smooll
review from KAYAK -
9.6
The staff was amazing especially the young lady working in the morning with the accent i wish i caught her name. She was extremely helpful and polite.
review from KAYAK -
9.3
The location was as good as you could ask for. Its not a 4 star resort by far but for the money you couldn't ask for a better place to stay. The hot breakfast was really nice. A bit overcrowded after 7:30 am, but if you eat before 7 you'll have no problems. The rooms are entirely too small. The space between the bed & the closet was so small you couldn't walk to the bathroom with a bag. The TV was also small, & no pay per view available. We stayed on the third floor, it was quiet, & restful, but the elevator was hot & stuffy. There were raccoons going through the trash under the stairwell. We left a day early, only because we needed to. Our overall stay here was great & we would definitely stay here again.
review from KAYAK -
8.3
Location was perfect near universal! Free breakfast too Carpets felt mosit
review from KAYAK -
5.0
Price. It's clean. Front desk.
review from KAYAK -
4.6
Not much Didn't like the lizard in the room Didn't like the bugs in the room
review from KAYAK -
3.6
No hot water in 1st room the only tepid in the second. Replacement room was dirty with mold and bugs. Staff was completely in different about helping or handling the issues. Only stayed bc it was prepaid. Breakfast was crowded and mediocre at best. The knly quality in this place is in the name. Truly disgraceful!
review from KAYAK -
8.6
I like everything in general, the breakfast was awesome. We found a cockroach at the bathroom.
review from KAYAK -
8.0
room was quiet and hotel had all things to make you feel at home.
review from KAYAK -
7.6
The room was nice and clean. The water pressure wasn't very high and the hot water was warm.
review from KAYAK
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9.4
overall experience really good One day i came back 2 PM and the room was still without cleaning a half an hour the cleaning lady came but i was about to take a shower so i tell her if she can come later and then when i came back at night the room was not clean so she never came back.
review from KAYAK -
9.1
I loved that I booked this hotel about 3 hours before I checked in and I received very good rates! The location was very close to Universal and easily accessible to Uber taxi!
review from KAYAK -
8.5
Reasonable price and unexpected comfort ! The staffs are really nice :D The location is pretty good. Last but not least: Free wifi and breakfast!!
review from KAYAK -
8.5
Location close to all Disney attractions. Price was good for modest budgets. Hot breakfast was nice Very crowded breakfast room. Had to stand to eat.
review from KAYAK -
8.8
Rooms were clean and beds comfortable. Breakfast was great. Enjoyed refrdge and micro wave in room.
review from KAYAK -
9.6
The staff was amazing especially the young lady working in the morning with the accent i wish i caught her name. She was extremely helpful and polite.
review from KAYAK -
9.3
The location was as good as you could ask for. Its not a 4 star resort by far but for the money you couldn't ask for a better place to stay. The hot breakfast was really nice. A bit overcrowded after 7:30 am, but if you eat before 7 you'll have no problems. The rooms are entirely too small. The space between the bed & the closet was so small you couldn't walk to the bathroom with a bag. The TV was also small, & no pay per view available. We stayed on the third floor, it was quiet, & restful, but the elevator was hot & stuffy. There were raccoons going through the trash under the stairwell. We left a day early, only because we needed to. Our overall stay here was great & we would definitely stay here again.
review from KAYAK -
8.3
Location was perfect near universal! Free breakfast too Carpets felt mosit
review from KAYAK -
8.6
I like everything in general, the breakfast was awesome. We found a cockroach at the bathroom.
review from KAYAK -
8.0
room was quiet and hotel had all things to make you feel at home.
review from KAYAK
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3.1
When I arrived to check in I was given keys to a room that was already given away hours ago. I was accused of not telling the truth and treated horribly. When given another key I asked for a discount or something to compensate the inconvenience..I was then yelled at and pointed at in my face by the staff member and told to be happy with what I got. I contacted Customer Relations and was told the manager would contact me within 72 hours and there has still been no call. No prpce is worth the service I received. So again my experience was horrible. Everything
review from KAYAK -
5.4
Not much! I was told it was closer to convention center before booking it. I spoke to 2 staff members. I ended up spending a lot on cabs. The website says restaurant and bar. It's a tiki hut by the pool! What a joke!
review from KAYAK -
6.0
It was very close to Universal The closet door was stuck closed There was no wifi NO Ice machine on the third floor, had to take elevator to first floor Elevator was hot and smelled of musk
review from KAYAK -
6.2
The staff was very nice. The pool was very dirty and the hot tube doesn't work, the breakfet room, very smooll
review from KAYAK -
5.0
Price. It's clean. Front desk.
review from KAYAK -
4.6
Not much Didn't like the lizard in the room Didn't like the bugs in the room
review from KAYAK -
3.6
No hot water in 1st room the only tepid in the second. Replacement room was dirty with mold and bugs. Staff was completely in different about helping or handling the issues. Only stayed bc it was prepaid. Breakfast was crowded and mediocre at best. The knly quality in this place is in the name. Truly disgraceful!
review from KAYAK
