Overview

Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB, United Kingdom
+44 160 374 1161

AED 221+

Overall guest ratings

7.4/10 Good
Based on 1,811 reviews

Review highlights

  • 9.1
  • 8.4
  • 7.5
  • 5.0

Nearby

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    About

    The Best Western Brook Hotel Norwich is a 3 Star hotel located on the outskirts of Norwich, ideally situated for both business and leisure travelers, close to the A47 Southern Bypass with the city center only four miles away. All bedrooms are spacious, en-suite and furnished to the highest of standards and are a mix of single, double, twin and family room types. We also have a luxury suite which is ideal for romantic weekend breaks and those extra special occasions. The hotel features a number of conference rooms and can host meetings for up to 200 delegates. Dining at the hotel is a relaxing and enjoyable experience with a choice of dining options available. Free Wi-Fi is provided throughout and the hotel has ample free parking.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,811 reviews
    • 9.1 "Terrific location."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      8.3 "83% were happy with the room service."
    • 7.5 "Good breakfast."
    • 6.0 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Internet is average."
    • 5.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.0 "Only 50% said rooms were clean enough."
      5.7 "For only 57%, the tv was ok."
      5.8 "58% thought the minibar was ok."
    • 4.9 "Not very clean."
      1.3 "87% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 1,104 reviews
    • 9.1 "Terrific location."
      9.3 "Great parking, according to 93%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.0 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.7 "73% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      2.0 "For 80%, the rooms looked old."
      3.4 "66% had problems with the shower."
      1.2 "88% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
    • 4.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 253 reviews
    • 9.3 "Terrific location."
      9.5 "Great parking, according to 95%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 5.9 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Internet is average."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 452 reviews
    • 8.7 "Location is great."
      9.5 "Great parking, according to 95%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 5.8 "Food is average."
      6.0 "60% thought the dining experience was appropriate."
    • 5.7 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      1.2 "88% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
      2.6 "74% found problems with the furniture."
    • 4.1 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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