Kyoto hotels near Umekoji Park

Cons: Nothing

Cons: Nothing.

Cons: Okura was listed as luxury, which it was far from. We ended up not staying here after checking in as the rooms were not like they looked on the website and nothing about this hotel was luxury. It’s a very basic business hotel - oversized and questionable on cleanliness.

Cons: The air conditioner in our room was broken. They couldn't fix it and offered no compensation for it. The rooms and main hallways were stuffy and filled with smoke.

Cons: Nothing.

Cons: The pool cost money to use. And you need to be at least 18 to use it. This was a huge disappointment since we were traveling with our daughter, who is 9.

Cons: Staff not very friendly. Limited English with some staff. Concierge overwhelmed with people. Perhaps 2 at the desk would help. Very strict check out policy. Was not given a copy of my bill because I made the reservation over KAyak.

Cons: Much of dining, as seems common in Good hotels in Japan, is fixed price. We found two good options, Merry Island(Italian) and a noodle house that I do not remember the name of, in easy walking distance.

Cons: The room was tiny, with one side of the double bed touching the wall. Still, we managed. Although we specifically required a non smoking room we were assigned a smoking room. At our demand we were assigned another room which felt cleaner with no sign of smoking, but it was still a smoking room on a smoking floor. The room was clean, but the carpet at the front desk was very stained and should be cleaned or replaced. There was no breakfast.

Cons: The mattress is as firm as it gets. I had difficulty sleeping on my side or back. The hotel configuration is not suitable if your room is situated far from the elevator. It seems the elevator is at one end of hotel and our room at the opposite end. Hotel is U-shaped and we walked liked 200 meters to the elevators.

Cons: It was a bit dusty in certain places, also the bed was very hard.

Cons: I wish there could be more hanging hooks for towels/clothes in the bathroom. Having only one is not as functional for two people in the room.

Cons: Ceanliness was poor. Toilet was leaking on the floor and it was obvious the floor wasn't cleaned daily. We were out all day and upon returning, we saw the bathroom wasn't cleaned. Also, we got a cab to take us to a nearby laundromat and then Kyoto station. We showed them the map the hotel passes out to guests. The taxi driver said he knew how to get there. He took us the opposite direction. After driving for about 8 min, I stopped him and told him he's going the wrong way. Thank goodness for GPS and smartphones. He had one too but couldn't figure how to get us to where we wanted. He ended up taking us back to the hotel and asking us to pay him the $11 on the meter. I told him it wasn't fair since he never took us where we wanted to go. He called the porter who insisted we pay the taxi. Even though I explained the situation, the porter took the taxi's story that I never gave the address. He heard my story and took the taxi's. We told him he picked us up from the hotel too and he still said we should pay. I told him I'm not paying and that I would walk to my destination. He insisted I give my name and room number. That was the worst hotel experience I've ever had. Sad...