Pros:Quick and easy as the desk is 30 feet from the arrival door.
8.0 Very Good
Pros:Good car and comfortable and clean.
Cons:They should give you a snow brush and scraper with the rental. We bought one and left it in the car for the next person. The windshield wipers were useless and falling apart.
Cons:I wasn't able to rent a car to go see my dying grandma, because when I went to pick up my rental, they informed me that at that location they didn't accept anything but credit cards. And I didn't have one or access to one at that point. What makes it worse, days prior to my reservation, I called Avis via the number kayak provided me to make sure I had all my ducks in a row. And not once was it mentioned that a credit card was needed in order to get the car rental
Cons:No one went over the car at the time I took keys only when I returned the car. There were dings on the body and other issues that were not noted at the time I rented car. When I have rented other vehicles someone walked around the vehicle with me.
Pros:Very nice people and very easy to get a car - good value !
Pros:The pickup location was convenient and the person working the desk was great. No complaints about the people working at all.
Cons:There was a 100 mile per day limit, which wasn't clear when renting online (or maybe it was listed and I just read past it). The car itself was an older Chevrolet Impala with 40000 (seemingly rough) miles. The car shook and shuddered its way from Kingsford to Marquete and back.
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Cons:I was informed that my rental car was not available 2 hours prior to pick up and that there were no other vehicles available at this location. It would have been helpful to know this information hours in advance (i.e. first thing that morning) since all my travel plans were contingent on getting this vehicle on time.
Cons:No one was at the counter from 9:30 until shortly after 10. My pickup time was 10.
Pros:The agent was really laid back and made the pick up and drop off process SUPER easy.
Cons:The care they gave me is a death trap because I was driving in very wintry conditions. Places without snow and ice might have been fine.
Cons:Could not pick up car because there was no agent at the Hertz desk at MQT airport.
Cons:Rental agent wasn't even at the desk. Waited 30 min and tried calling the phone number left on a sign which went straight to voicemail. The agents at the other car rental companies' desks nearby said they hadn't even seen anyone come in today. I gave up and rented a car from National instead.