Pros: Conveniently located
Pros: The car was very, very clean, and pick-up/drop-off was easy.
Pros: The car was neat and clean.
Cons: The car I paid for upfront wasn't available. I was given a downgraded car. The car I received had a very low mileage and I ended up topping up too much fuel.
Pros: Loved the Sirius radio! very prompt and quick drop
Pros: Staff was great, pick up & drop off were easy & convenient
Cons: The car REEKED of cologne, it was totally overpowering. Drove to Chicago & by the time we reached our destination, ALL of our clothes were saturated with stink. Dropped a present off at a friend's on the way home, & just having the bag inside her house made her kitchen smell like cologne. Awful. :(
Pros: It was my first time renting a car and I expected some sort of thing to go wrong but It was actually all very quick and smooth for the most part!`
Cons: The staff at Hertz were very bland and noticeably unfulfilled by their work. I think there is a lot that Hertz can do to improve the wellbeing of their staff. Happy employees give better service.
Cons: I wasted 1 hour 20 mins in line - 3 ppl. These guys work like Mr.Flash from Zootopia.
Pros: There was an Enterprise down the street.
Cons: They didn't have my reservation and said I should have called them directly before coming to make sure they had my car. I will not be going back to this location and may consider avoiding Hertz based on this experience.
Cons: They did not inform me that they weren’t open on weekends and I’d have to pay for 2 xtra days
How Old is this Car
Pros: Hertz office was convenient and the guy running it very helpful.
Cons: The car was old, run down interior and not the quality I would expect from Hertz.
Cons: After I planned my trip, they surprised me when they didn’t accept my debit card even though the amount was deducted from my account and I lost one day searching for other agency to rent me a car also nothing was mentioned during the process of reservation.... am really upset and very disappointed from this experience
Premium (Nissan Maxima or similar) is the most frequently booked car hire type from Hertz in Ann Arbor.
Hertz has 3 car hire locations in Ann Arbor. Take a look at our Hertz hire location map to find the best car hires near you.