The vehicle was great however when I arrived after I had previously reserved a vehicle I was told they didn’t have any vehicles outside a pickup truck and 12 passenger van. I then waited about 45-60 minutes until a returned vehicle was ready. The vehicle was comfortable however it smelled like someone had been smoking weed in it. Overall it was a very average rental experience.

4.0 Mediocre

Anonymous, Oct 2024

People carrier

I reserved Pacifica or similar and got Pacifica, and the car itself was nice. That's what I liked. Everything else was not. Car was filthy, smelled like a dog and had a lottttt of dog hair all over it inside. It had trash left in the trunk and there was a plastic bag with something that looked like a diaper inside, I didn't look inside, it was disgusting. I've also returned the vehicle 2 days earlier and it was only $25 less. When I was returning g the vehicle, I asked the return agent to provide me a receipt and she said it would be emailed to be and price adjusted, bit if I knew it would be only $25 less I would ha e kept the car 2 more days. I was in Florida so we had to return early because hurricane was coming. They should have AT LEAST informed me of what I would be charged when I was returning, especially after I asked.

8.0 Very Good

Richard, Oct 2024

Intermediate

2E EVs had bad key fobs

10.0 Wonderful

Liliana, Sep 2024

People carrier

We received excellent service from the staff, the car was in good condition, and dropping it off at the airport was hassle-free.

10.0 Wonderful

Anonymous, Aug 2024

People carrier

Front desk management was excellent. Answered all questions, helpful suggestions and great personality.

2.0 Poor

Anonymous, Jul 2024

Pick-up truck

Price

Dollar

7.4

Good

Read 26 reviews

Cleanliness

8.4

Comfort

8.2

Pick-up/Drop-off

7.6

Value for money

7.1

2 locations in Heritage Hill

Show locations

Locations in Heritage Hill (Grand Rapids)

5500 44th Street Se

+1 866 434 2226

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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640 28th St Se

+1 616 245 9308

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00

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Filters

Reviews

10.0 Wonderful

Anonymous, Mar 2024

Full-size SUV

I was charged twice. Once for my debit card to reserve the vehicle and charged mu credit card for an uograde. Not happy about the double charges.

10.0 Wonderful

Anonymous, Nov 2023

Intermediate SUV

Great car, clean, and the people I worked with at pick up and drop off had great customer service- super friendly! It was a breath of fresh air. Thank you!

10.0 Wonderful

Anonymous, Oct 2023

Full-size SUV

Very good! Customer Service agent was friendly and helpful. Return was easy and personable.

10.0 Wonderful

Dana, Jun 2023

Intermediate

It was what I expected other than being charged for a full second day's rental when I only had the vehicle for 27 hours. Perhaps that is standard, but seems excessive.

8.0 Very Good

Anonymous, Apr 2021

Pros:

Cheap price, decent vehicle.

Cons:

Check in process was slow.

9.6 Wonderful

Anonymous, Oct 2020

Pros:

Very friendly

Hertz

6.8

Okay

Read 26 reviews

Cleanliness

6.7

Comfort

7.3

Pick-up/Drop-off

7.1

Value for money

6.7

2 locations in Heritage Hill

Show locations

Locations in Heritage Hill (Grand Rapids)

5500 44th Street Se Unit 4

+1 616 233 6353

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

View deals

640 28th St Se

+1 616 245 9308

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00

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Reviews

2.0 Poor

Peter, Jan 2025

Standard

The first car we were given at the hire point was very dirty and internally had a strong cannabis odour. On advising the staff they were apologetic and helpful however it baffled me that the vehicle could be sent out to hire in the state it was. Given we had a 12 hour drive ahead of us it was implausible that we could be subjected to the stench of the car for that long. Further as we were returning to Australia there was also a risk that our luggage could also become compromised through contact with whatever substances had been used in that car putting us at risk when trying to clear customs. The attendant said the previous driver would be charged additional cleaning costs. This begged the question if I had not said anything at point of hire then I would have been subjected to the cleaning cost. Altogether a very unacceptable experience.

6.0 Okay

Bret & Morgen, Aug 2024

Full-size

The full size car we were given was not in good condition and the back up camera did not work.

6.0 Okay

Jacquelyn, Jun 2024

Intermediate

Being disclosed about the deposit and them preferring credit cards would be great. My credit card had gotten stolen so I only had a debit on me and was charged a $500 deposit because of that. Of course you get it back, but it’s an inconvenience. My plane landed late, they gave away the car I originally booked… I was only 30 mins late to pick up. The line itself was long so I spent another 10-15 mins waiting which is fine ! But just to say, it’s odd they gave away the car I booked so quickly. Whatever. At least I got a car, but it still was far from a smooth experience.

2.0 Poor

Anonymous, Dec 2023

Passenger van

they didn't have the van that was promised

4.0 Mediocre

Robert, Oct 2022

Car was filthy, had to wait 90 minutes extra to leave on my trip.☹️

2.0 Poor

Anne, Mar 2021

Pros:

Didn't like the service and the car was dirty and smelled like cigarette

Cons:

better customer service experience, more helpful staff

National

9.1

Wonderful

Read 2 reviews

Cleanliness

8.5

Comfort

9.1

Pick-up/Drop-off

8.5

Value for money

8.2

One location in Heritage Hill

Show locations

Locations in Heritage Hill (Grand Rapids)

5500 44th St Se

+1 844 841 7838

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

10.0 Wonderful

Marcus, Aug 2024

Premium

Car had some trash in it from the prior customer. As a non flying customer, it was difficult to find where my ride to the pickup location could park and offload my luggage.

6.0 Okay

Anonymous, Jun 2021

Pros:

Good service

Alamo

8.5

Very Good

Read 2 reviews

Cleanliness

8.0

Comfort

8.7

Pick-up/Drop-off

8.5

Value for money

8.5

One location in Heritage Hill

Show locations

Locations in Heritage Hill (Grand Rapids)

5500 44th St Se

+1 844 841 7839

Monday	07:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00
Sunday	08:00 - 23:59

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Reviews

8.0 Very Good

Anonymous, Apr 2025

People carrier

If price is less

10.0 Wonderful

Bert, Dec 2024

Premium

One of my best rental experiences, ever.

Avis

7.5

Good

Read 8 reviews

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

7.7

Value for money

7.1

2 locations in Heritage Hill

Show locations

Locations in Heritage Hill (Grand Rapids)

2740 28th Street Se

+1 616 940 4593

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

View deals

5500 44th Street Se Unit 9

+1 616 233 6330

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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Filters

Reviews

10.0 Wonderful

Carrie, Nov 2024

Supplier choice

Parking lot signs could have been clearer about where to leave the car. But that's on the airport, not Avis' fault.

2.0 Poor

Anonymous, Aug 2020

Pros:

I arrived before the rental center opened to pick up my vehicle, which was reserved several days ahead of time. I was to pick up at the 9 am opening. I was told by the counter person my vehicle was not there yet, and I would need to wait. She was very nice, to be clear. Then, after waiting for 20 minutes, I was told by the same woman that my car (a special 12-passenger van needed that day for a family trip) could not be found, and no one at any Avis ops center could help, and/or did not return her calls or texts. I continued to wait while she made calls as line volume permitted. She finally learned that the previous renter had not returned the vehicle and I would have to wait until at least 11. I asked for a substitution and got little help, so I walked down the street to Enterprise and they had the vehicle I was looking for, with a price match. After a 90 minute wait that meant missing other pickup appointments and delaying my family’s trip for nearly two hours, I was on my way - with a van from a competitor. Thanks for nothing, Avis. I will be going down the street to Enterprise from now on.

Cons:

Pretty much everything.

Enterprise Rent-A-Car

6.5

Okay

Read 9 reviews

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

7.1

Value for money

6.5

3 locations in Heritage Hill

Locations in Heritage Hill (Grand Rapids)

2720 28th St Se

+1 616 285 3370

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00
Sunday	00:00 - 00:00

4214 Plainfield Ave Ne

+1 616 363 8400

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00
Sunday	00:00 - 00:00

5500 44th St Se

+1 833 789 0755

Monday	07:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00
Sunday	08:00 - 23:59

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Show reviews that mention

Reviews

6.0 Okay

Anonymous, Mar 2025

Standard SUV

They held my deposit

2.0 Poor

Bigs, Jul 2024

Standard

Charged outrageous fee to return to different airport after flight was cancelled

2.0 Poor

Anonymous, Jun 2024

Intermediate

Absolutely a disastrous experience. I flew from Los Angeles to Grand Rapids, Michigan for a funeral. When I arrived via Uber at the Enterprise location with my reservation and confirmation number, I was told that there were no cars available, despite my confirmed reservation and confirmation. They offered no resolution, and I was stranded in Grand Rapids until a family member could pick me up. I was late to the funeral visitation and vigil. I will never use Kayak or Enterprise again. I called their corporate head quarters and have yet to receive any follow up from them.

10.0 Wonderful

Anonymous, Jan 2021

Pros:

Everything was easy

2.0 Poor

Anonymous, Sep 2020

Pros:

Staff was helpful

Cons:

Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO

2.0 Poor

rick, Jul 2020

Cons:

I booked a vehicle they didn't have, so I never got a vehicle.

Thrifty

4.0

Mediocre

Read 1 review

Cleanliness

4.0

Comfort

8.0

Pick-up/Drop-off

4.0

Value for money

8.0

One location in Heritage Hill

Locations in Heritage Hill (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	09:00 - 17:00

Filters

Reviews

4.0 Mediocre

Anonymous, Apr 2025

Compact

I called and let them know I would be an hour and a half later than I thought I would b. the car was still not ready.

Fox

5.5

Fair

One location in Heritage Hill

Locations in Heritage Hill (Grand Rapids)

6890 Broadmoor Ave Se

Opening times not available

Filters

No reviews available

Easirent

4.6

Mediocre

One location in Heritage Hill

Locations in Heritage Hill (Grand Rapids)

Gerald R. Ford International Airport

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Heritage Hill

Locations in Heritage Hill (Grand Rapids)

5500 44th Street SE

Opening times not available

Filters

No reviews available

289 travellers who rented a car in Heritage Hill gave the car agency they used an average rating of 5.4

Most popular agency	Hertz
Most popular car type	SUV
Average price	AED 268/day
Good deal	AED 236/day

Average daily price per month

Car hire prices as pick-up date approaches

25% of our users found rental cars in Heritage Hill for AED 236 or less.
Book your rental car in Heritage Hill at least 1 day before your trip in order to get a below-average price.
Commercial rental cars in Heritage Hill are around 69% cheaper than other car types, on average.
February is typically the cheapest month to rent a car in Heritage Hill, with prices around AED 202/day. July, in contrast, is often the most costly month, with an average of AED 323/day.

See more tips

How much does it cost to hire a car in Heritage Hill?
On average a car hire in Heritage Hill costs AED 268 per day.
What is the best car hire company in Heritage Hill?
Based on ratings and reviews from real users on KAYAK, the best car hire in Heritage Hill is BUDGET (7.8, 72 reviews).
How can I find car hires near me in Heritage Hill?
Take a look at our extensive car hire location map to find the best car hire deals near you.
What is the most popular hire car type in Heritage Hill?
SUV is the most frequently booked hire car type in Heritage Hill.
How much does a SUV car hire cost in Heritage Hill?
A SUV car hire in Heritage Hill costs AED 262 per day, on average.
How much does it cost to hire a car for a week in Heritage Hill?
On average a hire car in Heritage Hill costs AED 1,879 per week (AED 268 per day).
How much does it cost to hire a car long term for a month in Heritage Hill?
On average a hire car in Heritage Hill costs AED 8,051 per month (AED 268 per day).

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