Cons:Chevy Suburban, the Ford Expedition Max alarm system was going off middle of night for no reason. They could have used my debit card to charge like I asked them to.
Pros:The staff in Great Falls on 10th Ave are great... the cars not so much.
Cons:First, let me say the staff were great. The problem was the car. The key would not open it. Enterprise has no available staff to answer calls on Sunday.When finally opened, the car would not start. Had to use Uber A LOT. But they gave to 2 days credit and another car.
Pros:Very capable and friendly agents
Pros:Great customer service
Cons:SUVs in Montana need full size spare tires and not donut spares.
Pros:The young lady who delivered the car to the train station in Havre, MT was very helpful AND the convenience of the drop-off was extraordinary. Travel by Amtrak is not always timely and knowing the car was there waiting for us was a relief. The drop-off was also very convenient.
Cons:The windows were covered with dust from melted snow or rain. Must have been left outside and truck traffic and wind caused dust to settle on car's windows. It was about 34 degrees and I had to clean all the windows to have good visibility. That was an unnecessary aggravation.