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The staff was incredibly nice! I've been upgraded which is always pleasing.
Friendly and smiling personel at the reception ready to help you .
very good location, walking distance from the main touristic objectives, but well served by public transport that you can access for free with the card the hotel provides - just in case you get too tired of walking; including free transport to and from the airport. very luxurious room with lots of nice touches and little extras to make you feel like a royal. we stayed at this hotel in the middle of november, so pretty cold outside, but my boyfriend found the room a bit too hot, despite putting the aircon at low temperature. it was almost as if the aircon was somehow set not to go lower than 20 degrees C or so. but for me it was perfect. also, for the price of the room I would have expected the breakfast to be included, but the luxurious feel of the room make it easier not to feel too upset about that.
Staff was polite and helpful Spa access was nice Bed wasn't comfortable A bit rundown Didn't feel like a 4 star
1.Grand Hotel Kempinsky is a luxury hotel, but what was more then excellent was staff attitude , help, and feeling they serve you without feeling they waiting for tips as many times I felt at other hotels, any problem at each level was answered promptly and pleasantly always over any expectations we might have. They give more then necessary on any request like our satisfaction is their only purpose. The hotel restaurants are excellent , the staff very honest in their help thinking for us benefit.We inquired for a special dish -well the waiter suggested that maybe we should share it as it might be enough for sharing.We got this italian speciality it was excellent and indeed enough for two and it was not the most expensive choice on the menu. They give us cards for public transport in Geneva good for train, bus or tram, or the boat in front of the hotel to take us over the lake in the middle of Geneva downtown. Only point of weakness we found was the slow WIFI in our room, but instead they gave us free wired internet connection super fast both at upload and download. That served any business connection I needed.
very good location the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this
We knew from the moment we entered the hotel, that we were going to enjoy our stay at Hotel N'vy. The staff were incredibly welcoming and made the check-in process as simple as possible. I loved the modern features of the room, from the lighting to the bathroom. We had a very well stocked mini bar full of good quality spirits, wine and soft drinks - as well as snacks. My sister and I both really enjoyed the buffet breakfast in the morning. I personally found the hotel to be great value for money for Geneva and is deserving of 5 stars. The overall ambiance of the hotel was lovely and I would definitely like to return.
good value by Geneva standards and walking distance to lake,station, shops and restaurants. lounge and bar facilities were quite small.
The front desk folks were polite and helpful, the wifi worked great, the location couldn't be more convenient. N/A!
very close to the main train station,nice and clean,staff helpful we had requested for a double bed but we only got 2 single beds stuck together.we asked reception if we could have a double bed room as requested but receptionist said they dont have any doubles!The rate for the hotel was quite high considering there was no breakfast included,but hotels in geneva are expensive!
Perfect! very comfortable, very beautiful, everything is well done! no compliances at all!!
The staff were very courteous. We had a nice view from our window. The lounge near the entrance is lovely but the furniture is very uncomfortable. Room 123 was nicely decorated. Room 324 less so. Both nights were disrupted by loud music from the bar below. After midnight on the 2nd night, we asked to be moved to another room. Packing our luggage and moving (into a worse room) added to the aggravation of the noise problem. We lost 4 hours sleep and received no compensation on our bill when we checked out. We would not choose this hotel again.
Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.
The location the servis in restaurant and bar was poor, most of the young staff was unprofesional
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
its a too expensive accomodation
the room was quiet cold and noissy because of the aircondition what i could no close....
Staff were incredibly friendly and helpful Breakfast was 16 CHF!!!!
Nice receptionists, confortable room. None of the two magnetic door keys worked when I returned to the hotel at 23:30. There was no-one at the reception and I had to call a phone number for someone to open the door for me. I had to wait for half an hour for a Securitas guy to arrive. He finally opened the door for me, after filling out a form. Not really a pleasant experience.
Ready for early check-in, which was not expected by us Very helpful staff at the front desk Comfortable enough Close to things to see and do Safe neighborhood Breakfast too expensive, but plenty of other places available
We had a large and well-appointed room in a hotel quite near to the centre of Geneva. Good and free wifi, bathroom with a bathtub (not just a shower). Good value for Geneva. The lighting in the room is too dim to read in bed. I would suggest investing in some higher-wattage light bulbs. The reception advised us that the Seleve cable car would be open but it was not, so we wasted a trip. And the lobby really does smell of cheese (but not the room).
The terrific location and the friendliness of the staff.
Comfortable rooms and staff There should be more variety of food at breakfast, e.g. scrambled/fried eggs because when you come on business for one week....
Everything was excellent. They let me check in as soon as the room was ready and later the day of my departure. They had everything I needed, the rooms were excellent, attractive and clean. I will certainly come again. To be honest 18 francs for breakfast is a bit high.
The decor, cleanliness and convenient location Very rough tissues.
The Windsor Hotel is located within walking distance of Cornavin (train station) , the bus station and easy walking distance to the lake. The hotel, having a modern minimalist, design was clean and comfortable. While the room was small it was adequate for our visit. Breakfast was fine with fresh fruit, cheeses, meat, hard boiled eggs and a variety of breads. Staff was friendly and helpful with suggestions of activities in the off season, when tours are not operating. The exercise room was large and well equipped for a hotel of its size. This hotel is one the edge of the Red Light District, however we were not bothered by people on the streets.If one is strictly English speaking, there were no English TV stations subscribed such as BBC news. The in room amenities were scarce, while we had a coffee machine, there were no cups, nor coffee. Our room had no desk or table.
Confortable bed, free wi-fi Small Room,
close to city centre and main train station, cosy hotel, good clean rooms, excellent breakfast !!, hotel provided free access to city transportation (bus, boat, train) it is a little noisy, however it didn't bother us much
Friendly people Very small rooms, old hotel,
Location is great. Although a bit distant from the center of town and at the end of the lakefront, it is still a convenient walk and close to many international offices. Great breakfast. We loved Fiona and the reception on Sunday morning was excellent. During our first stay the AC system was pretty weak. Paking is a bit difficult.
I asked in my booking for a room with pake view, but it is provided even it is mentioned in the conformation that I received.