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LOcation was suitable and staff were exceptionally helpful Could not get an iron and ironing board in time to get ready for my days meetings. Tried from 7 am to 9am
Stuff was inadequate!!! They didn't know anything about the city of Geneva, they were very late at any requests we had (e.g. extra linens we asked for, came 4 hours later)
Excellent service. Wicked friendly and helpful staff.
Ok, handy and accessible. Free WiFi an unexpected bonus (too many hotels charging too much) The breakfast selection was not so comprehsneive as formerly at this hotel. For instance, no ham, limited cheese and fresh fruit selections, which in this category hotel I would have expected better
we got a minisuit for the price of the doubble room quite room and good air conditioning
Fairly central. Good sized room. Hotel computer system broke down. Bill therefore not available. Said would send it by e-mail. Left hotel 11th still not received bill 15th?
The only good thing about the hotel it is close to the shopping center. and itis good to stay at it in winter not summer i wish that the owner of the hotel renew the furniture and bathrooms and every thing else
Verz noisy. They didn't change the windows for a century.
the room was clean and the location of the hotel was not far from the city center the aesthetic of the furniture was not nice and the mattress was not comfortable. The facilities were poor.
The only goog thing about the hotel is its location. The hotel is very overpriced. The hotel needs serious renovation
only the view from the bar staff,terribly non friendly
The staff were extremely professional and friendly. Exceptional. The location, the quiet ambience. The extremely personal attitude and feeling like we were living a little bit of historical Geneva.
Beautiful place, view, friendly staff, very good people. Not professional service, Rather best effort, than guaranteed. Feels like governmental service. We had a feeling we live in a museum. Definitely not corresponding to the usual expectations from 4-5 star hotel with this price and this place.
the scenery , the garden and the track as a nice place to walk or run the internet service is not working
Great location, great food. Hotel staff more concerned about restaurent bookings (answered the phone twice during our booking in arrival)
Friendly and helpful service. Excellent food in the restaurant and brasserie. The view from my room was outstanding. The setting is in a park with a view of Lake Geneva. Quiet and restful sleep. The broadband internet connection was included and I could work from the desk which had a view over the park. 10-15 minute walk to center of town.
the parc, for my 3 chihuahuas.... big restaurant industry.
Small hotel comfortable informal feel in a beautiful setting Only one person looks after guests and sometimes is not available
The great location and the gastronomic experience I think that it is very pricey indeed for what it offers. The breakfast on offer was very poor for the price
Service was excellent , rooms are standard , brasserie food fair
Staff were hepful and freindly. The location was not far from the city centre and the lake. The rrom was very small. There was one lift only which was tiny. The selection in breakfast menu was limited. There was no internet connection in rooms which is I would expect with the price I paid for.
Wireless access was intermittent in the lobby and didn't work in the bedroom at all.
Good location and affordable price Room is very outdated, not a 4 star hotel, closer to 2 stars.
the staff was very friendly and helpful. the rooms are very much 70-ies like with this type of furniture. an upgrade would be recommended.
only the location - nothing else No restaurants, poor hygiene, only good thing noticed good staff and location. Surprise how this hotel can classify as 4 star
Please write at least 15 words
The location in relation to the city of Geneva is not bad. You are located near many shops, cafes, and the Old Town. There is no way this is a four-star hotel. Two stars at best. You are paying a four star price for a 1.5 star hotel. Although, the hotel is helpful, the rooms are tiny and they don't offer very many amenities. I would only recommend this hotel if there is nothing else left in Geneva.
Good quality, for the price, I paid 105 chf, and in Geneva you dont expect much for that. But it was clean, comfortable, well located and had friendly helpfull staff. A bit dated, old tv system.
Near to Geneva Lake and Restaurants in centre. Free wifi and Internet- available in the lobby Need to take into account there are trams passing on a frequent basis. The hotel only offers breakfast facilities - no bar or restaurant.
The location was good, particularly for the Old Town of Geneva as well as the centre on foot or tram, staff were courteous. I think for the money it could be improved, bedroom was cramped (couldn't open the bathroom door fully or pass each other in the room itself), no ventilation in bathroom, the hairdryer fixed to wall was badly placed and got too hot to handle, the TV stations were much more limited than advertised and it's not a good idea to show porn channel with just the centre blocked out.
The space, the silence, the parking nearby.
WIFI was available. The staff was helpfull and friendly. There was even a small kitchen in the room. The bed was good. Rooms need maintenance. While bathroom was OK, a chair was broken and painting needs to be done.
location, relaxing athmosphere, possibility to have breakfast little bit before 7 on the check out morning there were some other customers who were really noisy during the 3 nights on the stairs. Also breakfast staff on the first 2 mornigs was not nice behaviour)
The the Sagitta is conveniently located in for visiting the city all aspects. The hotel is in poor maintenance condition and needs dramatic repair and renewal.
Breakfast was good and the location was excellent for trams.
I love the location. My room had a wonderful balcony with a view of the city. Breakfast is always very nice.
Breakfast very nice - maybe a little later on Sunday morning No tea bags and biscuits for snack in room
having a fridge; size of the room; free use of the safe ;kitchen and hob; position of hotel for transport and near centre. continental breakfast was good. enjoyed my boiled egg and friendly service. Kettle would be nice and tea and coffee in the room
The personnel was friendly and helpful. There was a kitchen in my room (which I didnt use, but like the fact), brand new bathroom (it seemed) It really needs renovation (excep for the bathroom) - this impression already starts upon arrival from outside (it looks kind of worn) - in my room there were wet spots on the walls, very simple furniture and decoration. The breakfast did not have any fresh fruit (only from tins).
Free Wi-Fi, inclusive continental breakfast, excellent location, friendly & helpful staff, big rooms, powerful shower, great value (even during motor show week), ease of booking, check-in and check-out. This visit was business, but if I were to take a vacation in Geneva with wife/family/friends then I would definitely stay here again!! Nothing.
Very large room (junior suite), very helpful staff at reception (lady with glasses), good breakfast. Very clean. Take tram 16 from Gare Cornavin stop at Villenue, hotel down side street from tram stop. I can hear street noise and toilet noise from upstairs
Helpful staff Room in bad repair, shoddy furniture, nails sticking out of floor
Cleaning service was excellent. Efficient and effective. Hotel staff was hospitable and readily available but non-intrusive. Great location, convinient to the lake and public transportation. Cost was a bit high for quality of furnishings. Beds were twin, pushed together and uncomfortable.
I loved the staff, their friendliness and willingness to help. It is clean and well kept and cozy. They had umbrellas for you to borrow which was great since it rained all day while I was there and I was unprepared. It is rather small, so not good for multiple people and the beds are not the most comfortable but they served it's purpose.
Good location. Close to the lake. Yes. The price I paid for the room contained the price of the "continental" breakfast (18 CHF). Well, I found both the quality and the variety miserable. No hot dish, I could choose from croissant or bread, and there was only one kind of chees and some jam (no meet at all). I could have bought a nice breakfast from the money in any of the small coffee shops nearby.
The staff were helpfull The condition of my room was poor with a torn carpet and a bathroom doorhandle that came loose.
Easy check in No curtains at window, room was too small for a double bed. Bathroom very small
the staff was helpful and very much appreciating the cost of the hotel and the beds
city location,easy public transport Classed as four star it was not to standard. Shower was leaking, door did not close properly, beds very poor, walls were poor
Convenient for Lake & Shops. Clean. Staff very friendly and understood/spoke English Room too hot & I could not get the airconditioner to cool it down. No dinner served in hotel restaurant which meant I had to leave the hotel in the evening which is not good for a woman on her own.
not much i had no air conditioner or hot water for 2 days. the same
Unfortunately the first 2 days no decent room was available. Consequently I spent the 2 nights in a very small room without heat in November in Geneva! The last 2 nights were fine
Very helpful staff. Our room was extremely dark with little or no lights. Could not read in the room and it was very dreary. Needed overhead lights and lamps.
very nice and friendly staff at the hotel who are ready to help you in each and every way.
Central location with extra beds for kids. The room was on the top floor and therefore it was very hot.
Center town No air conditionning in room and internet access not free of charge
We found it to be a good hotel. Staff were helpful. Location was good for the Lake. Close to trams.
The central location was very convenient. Signing leading to the hotel in the adjacent main streets might be improved a little. I missed it and became lost. The breakfast foods were not sufficiently maintained. People who came a little late went hungry.
Central location, comfortable beds, very clean rooms. Breakfast was very sparse. Parking - we paid for a park that ended up just being on the road. Expensive price for the overall experience but that may just be Geneva.
The location is excellent. The rooms are large and accceptable.The staff is very friendly and hardworking. you know that Geneva is quite expensive, so compared to prices in geneva , this is an ok deal The hotel provides only basic accomodation. But no serious complaints
The Front Desk was very helpful . The Free Public Transport pass was a added bonus . The Breakfast spread was abysmal .
Conveniently located. Breakfast is very simple.
situation for lake, old town and restaurants.
the location the room ' furnucher' brakfest' cleaning sys
Central location. Spacious studio. Many beds. The smell of cooking all over the studio. The overall impression was about "incleanliness".
Location, price, size of rooms in suite, facilities in suite, service
quiet, well appointed and near Malpensa airport
well I like the hospitality and the feeling of home from the staff there.make comfortable atmosphere and of course the wifi..connected all the time...so we can reach our family like we're at home..thank you
The location of the hotel. The helpfulness of the staff and the quality of the breakfast. The facilities of the hotel are best described as basic. In particular the bathroom we had was little more than a cubicle. During the summer I would in future require an hotel with air conditioning.
the staff was so helpful and friendly.
The room was quite OK, it's really clean. The hotel semms to be a little been remote but considering the price and that the tram station is near it and has a direct connection to the Central Station, you can be lucky to stay there in high season. The stuff is helpful, breakfast correct. wi-fi connection could be better, it's some slow and its configuration has some problems.
Cleaning ladies can do their work less loud,sometimes I needed to sleep during the day and that was a bit impossible.Except this,the hotel is really quiet.
The hotel appeared to be deserted. The access was not illuminated. The front sliding doors closed. The night watchman was churlish and unhelpful. Rather than opening the door he shouted at me.
just the location of the hotel was good room was very cold altough weahther was not so bad and breakfast serviceit the worst one i have ever seen.
the hotel was good, personal speak french, english and italian.
Quiet location, excellent parking facilities Poor selection on breakfast, no bar or minibar, no A/C on the room
The hotel had a rather ok location with a nice park. The included breakfast was probably the worst we found in any hotel.