Fez hotels

Pros: A must stay for anyone traveling to Fez while in Morocco. Beautiful Riad centrally located in the old city. The team at Ryad Alya were extremely helpful and went above and beyond to assist us during our stay. The breakfast was fantastic. Highly recommended!

Cons: No dislikes

Pros: The location fairly central in the medina but not too noisy with amazing views from the roof terrace. The air conditioning and WiFi worked well. The staff were exceptional, they organised transport between the airport and riad, were very welcoming, gave us a great orientation and all recommendations all in superb English.

Pros: The Riad is beautiful and our Casa Suite is stunning and comfortable. The beds are huge, firm and very comfortable. The room is very clean. The staff is helpful, professional and warm, we were very well looked after. The Hamam is a great experience. The location of the riad is very convenient inside the marina. We enjoyed our stay very much!

Pros: Amazing riad with so many nice details, very friendly stuff, good location and tasty breakfast. We stayed in Casablanca suite which was even better than we expected.

Pros: The most lovely and pro-active staff, the Riad is very beautiful and very clean. They have a real hammam. Food is very good and varied. Room was spacious and very clean. The overall atmosphere of this Riad is just great, calm, welcoming.

Pros: The staff at Ryad Alya was wonderful. Each staff member was extremely kind, helpful, and sweet. We had a delicious dinner at the riad one evening and both breakfasts were great as well. The rooms were very comfortable and clean.

Pros: Ryad Alya is probably one of the best accommodations in Fès! From arrival to departure, we enjoyed every moment there. Especially Ahlam, Youssna and Ismail have been the kindest hosts we've met during our whole morocco-trip! They always made sure we've got everything we need. They were always smiling and nice to chat with. Also the rooftop dinner was delicious and exceeded our expectations. Can't recommend this place enough! If I'm ever coming back to Fès, this would be my first choice.

Cons: Nothing! :)

Pros: We loved every single thing about this place. Located near to the medina, nice food, beautiful room and lovely staff. If I have a chance to return to Fes I'm definitely staying at Riad Alya.

Pros: A very beautiful property. The room was very spacious and beautifully decorated. The staff were very thoughtful and managed to pack a beautiful breakfast even though I left very early in the morning. The Riad is very close to Place Batha and easily accessible to many sights in Fes

Pros: Bed very comfortable, bathroom very good, Breakfast delicious, atmosphere wonderful, stuff very very friendly, 5 minutes to Medina Blue Gate

Cons: ---

Pros: Riad was amazing, so clean and staff were so friendly and accomadating, especially Simon he could not have been more helpful with information and organising a trip to the blue city, would highly recommend staying here, very comfortable and peaceful ambiance.

Pros: We had the most wonderful stay at this riad! We got information about where to park and how to find the way to the riad. It’s not easy to find a riad in fes, but this one was already marked on the streets so you could’t get it wrong. Also the communication was very fast and clear. We immediately got tea and cookies when we arrived. The staff was very friendly and helpful. We had the best breakfast and the seasonal juice was amazing! Simon really made us feel like we were home in the riad. We had a nice chat and he brought us tea by the pool. He made sure we didn’t miss anything! The room was great and we even got an update to a more expensive room. Everything is cleaned every day so it was very clean. The room also has everything you need. It even has a jacuzzi on the terras! You also have a great view over the city from the rooftop. The rooms are as in the pictures. An amazing place to get away from the busy old medina. The riad is just a few minutes away from the most known places in Fes like the blue gate. We didn’t have dinner at the riad, but we saw other people having dinner and the food looked really good! If we return to Fes, we will also return to this riad and we will recommend it to other people.

Cons: Nothing, everything was perfect!!

Pros: Staff very kind and accommodating. The riad was quiet and peaceful and I rarely saw anyone else there. My room was well-decorated, clean and comfortable. Breakfast was plentiful and good. Bed was large and comfortable with good quality bedding.

Cons: Small thing, but perhaps the bathroom could be refreshed with a bath or new shower. I wasn't able to close the shutter in the bathroom so it jutted into the shower. I would have liked the option of a more Moroccan breakfast.

Pros: Everything the moment I entered the Riad and the hospitality of Hussain To our royal suit and the terrace outside Everything was just perfect

Cons: Breakfast was decent Wish they change the shower at the royal suite The pool was so cold wish there was a heating system

Pros: The staff was very kind, friendly and helpful. The Riad was really very clean.

Pros: Convenient location inside the old Medina. Stunning riad, impeccable service, good breakfast. The stuff goes out of the way to help it’s guests.

Cons: N/a

Pros: Beautiful and clean lines . Very central . Friendly personal . Amazing rooftop.

Pros: Everything. From the moment I walked in Mohammed was incredible. He brought me tea and cookies. Gave me a tour of the hotel and my room. It was easily one of my favorite experiences of my entire trip. I will be coming back.

Pros: Definite is the best hotel in Fez I am a worldwide traveler and always travel around the world and Riad Braya is the best service hotel i stay in my 20 days trips in Morocco , I am so happy to meet the staff Simon and Muhammad they provided the best hospitality during the two days of my stay . Simon is a very cheerful and strong person he need to run up and down in the Raid to serve the breakfast or dinner in the terrace all time and the terrace is a bit high for everyday need to go up and down i find is it a very tried job and sometimes only him is on duty but he still keep smiling all time to fulfill his job well. i Love to talk to them and they are very kind people to help me in my stay even my birthday is amazing arranging to upgrade me a room and a beautiful birthday cake to me. I am so happy for two of the best staff they are really my friend in Fez and help me a lot of feeling safe and comfortable in Fez. Once again i will say Simon and Muhammad is the only reason i will give 100% best service in Raid Braya , i hope one day i can see them again. Hope them all well !

Cons: Nothing for me ! i felt bless to stay here

Pros: The staff was really friendly and helpfull.

Pros: The lobby and staffs are good and beautiful. The bed is very comfortable. I would recommend this raid.

Cons: We need to paid two taxes, but I just know the city tax for each person (2 euros) in booking.com. The other one local tax total around 60 darham we don’t know from the booking.com.

Pros: The atmosphere, staff, location, breakfast..... Everything was amazing. In the heart of the old town

Cons: Nothing really

Pros: Central location, wonderful staff, lovely food, and gorgeous rooms.

Pros: It's really worth to stay here! Very good position, in old Medina, nice and so kind stuff and very clean all the hotel. The rooms are so big and lovely decorated! Our breakfast it was good with homemade yogurt and fresh juice etc and we also have a great dinner with local flavors like lamp with eggplants and variety of maroccon salads. Generally it's definitely a very good choice in Fes!!!

Pros: -5 star service from start to the end -Marvelous courtyard and interior design -friendly and helpful staff -excellent location as it’s located on a street which links to the outside area of medina, making it easy to find in the medina (very important!) -excellent breakfast and dinner, especially in the courtyard

Cons: -Weak wifi -A bit dark in the room

Pros: So beautiful- like a palace but intimate at the same time. Very personal service

Cons: Would have liked a window to the outside but this is a Riad however there was a huge skylight over the courtyard that opened.

Pros: Interiors, Staff smiles,

Cons: Nothing special

Pros: Immaculate hotel. Stunning Riad. Friendly and helpful staff. Great location.

Cons: They did not provide a cot for our baby despite the fact we requested one before our arrival and there was no baby chair at all so having breakfast was difficult for us. No maps provided at reception.

Pros: Superb riad, in the medina but close to a parking spot. The staff was very friendly. The riad itself is beautiful.

Cons: At "rush hour" the water wasn't hot.

Pros: Localization is perfect. Staff is amazing... all of then. Very good rooms, showers, and breakfast. I RECOMEND.

Pros: Perfect place. The location is Perfect. The staff, oh my GOD... they are very kind. BEAUTIFUL place.... each detail isperfect in the Riad Myra. I tottaly recomend.

Pros: Beautiful decor, my room was very quiet. Staff was very attentive.

Cons: All was good

Pros: Fabulously friendly and helpful staff. Large comfortable room with very easy access to the Medina. Very filling breakfast.

Pros: Everybody working at the Riad was extremely friendly! They will help you with any question! We were very close to Place R’cif which made it easy to navigate! We’ve had an excellent tour in the medina! Local cookies and dinner were the best!

Cons: Saturday night was a bit more noisy than Friday. But that were kids outside of the Riad.

Pros: The location is good. The staff is very friendly and helpful. The room and the hotel are clean.

Cons: Nothing to unlike. The

Pros: This Riad exceeded my expectations. While paying a little more than at other accommodation, Riad Borj Dhab presented like a palace. I had a very large room with a four post bed, chandelier and other beautiful furnishings. The location near Place RCIF was also excellent. The staff were also all exceptionally friendly and helpful. Sensational value for money.

Cons: No negatives at all.

Pros: The staff is super friendly and helpful, the decoration is beautiful.

Cons: The location is a bit sketchy at night.

Cons: The staff made the taxi overcharge us for the ride instead of letting him use the meter

Pros: The best Riad we stayed at in Morocco and we wished we could spend more time! Upon arrival we were welcomed with a Moroccan mint tea and Moroccan treats which was very nice. When we arrived, our room had been upgraded to the suite as it was our anniversary which was such a sweet gesture. The room itself was beautiful - traditional Moroccan style and was massive, very comfortable and even had a TV and mini fridge. Every day we came back to a very clean and tidy room. The breakfast was included and was served on the terrace. The breakfast always arrived very fast and was very tasty with very generous quantities. Also they serve the best Moroccan mint tea we have ever tasted (and we had all over Morocco but this one was by far the best!!!) The Riad also has an amazing rooftop terrace with beautiful views. We sat one here one night to watch the sunset and it was so peaceful and relaxing. The best part about this Riad that makes it so special is the staff. They were so kind, welcoming and friendly. They made the effort to speak to us and get to know us and made us feel so at home. One of them told us about her home town that she came from and showed us photos of the how is the life there. I would write the names but I am afraid I will spell them incorrectly but if they read this they will know who they are! :) Thank you for an amazing experience in Fes!

Cons: Nothing.

Pros: Great location inside the old Medina , staff extremely helpful and gave us some very advice on where to eat . They also organise a half day tour with Hanan . Hanan was amazing she is a very warm and informative person and took us on a wonderful tour through the Medina. There was no pressure to buy anything and we got to taste some amazing food from the market stalls . We were only in Fes for one night and the Riad and the tour were perfect.

Cons: Nothing

Pros: good staff, good location, nice clean room, Especially, tour guide HANNA is awsome!

Cons: a little far from parking area.

Pros: Upon arrival there were still a few things that had to be arranged such as bus tickets. After discussing this with the hotel staff we directly went into the city with Najib (the guard) to buy all these things. This is just an example of the numerous things the staff did to make our staying as pleasant as possible. We would really want to thank the entire staff of this Riad for making our time in Fez amazing.

Pros: Great position, lovely rooms

Pros: Idris and Yussuf are great, work very hard to accommodate their customers, and are very helpful. The food is fantastic, and I would strongly recommend eating in the hotel for dinner.

Cons: Minor things only. One of the airconditioners wasn't working, but we had another.

Pros: Our host was probably the best we have met in whole Morocco, super helpful with everything we needed and organising everything A-Z in his Riad!

Cons: As probably expected, finding the way to the Riad in the Derbs of Fez Medina is super tricky and challenging.

Pros: Staff were really helpful and great It was comfortable Breakfast was great

Cons: Location was not easy for us to find however any property in the old madina area was not easy to figure out overall we had great time here

Pros: All was good

Cons: The company they recommend to take us to the Blue city driver was very bad

Pros: The hosts are the most hospitable people I have ever met ! They are very kind and they take care of you as much as they can! The chicken pastille is the best we tried and thank you again Idriss for cooking for us although we asked you last minute! The day tour at Fes they can organize worths a lot as the local guide speaks perfect English and you will learn everything without getting tired at all! The riad is very stylish and traditional, the roof has very nice view of the Médina specially at night and you can hear the prays which is very atmospheric! Everything was perfect!

Pros: Idriss, our host, was exceptional. Very helpful, flexible and accommodating (helped with further plans) - Location in Medina was excellent. - Rooms were both larger than at comparable price points elsewhere, and beautiful. - Great roof terrace. - Generous breakfast.

Cons: Nothing of note.

Pros: Location is good and staff is very welcoming and helpful. The Riad was beautiful.

Cons: Bed was a little hard for my liking.

Pros: It has a historic / traditional feel, good experience to stay in at.

Cons: One AC wasn't working in our suite, our friends got room without AC and ended up in our room. Bathroom was somewhat weird. Hotel looks much different from pictures.

Pros: This place is divine. You will not regret staying here. We were blown away by the rooms, the facilities, the food, the staff. It was all great.

Pros: Amazing hospitality and a beautiful riad that made our Fes experience amazing. Staff at the hotel were welcoming - willing to make suggestions on restaurants, book tours, and organize transportation. Would definitely recommend this place to anyone staying in Fes - location is convenient and easy to find. Looking forward to returning in the future.

Pros: Wonderful staff. They booked a Médina guide for us and hammam services. Plus they gave us great recommendations. Great breakfasts- different everyday. They helped us with directions to the riad and parking. Both can be very difficult to find in Fes. The riad emailed me directions before we left home and then helped me via what’s app as we arrived in the city. Also, when we were in Fed in was HOT! They adjusted our AC so we were really comfortable when we needed some downtime.

Pros: we stayed 4 nights and loved it! I would highly recommend to stay here! the whole team is so lovely. when I was sick, they helped me and made extra special tea and rice. I felt like being at home. Thank you so much!!

Cons: nothing

Pros: Amazing accommodation, location and staff . Love how the place has a story to tell and reflects the culture and heritage of Morocco and specially Fes. It feels like you are staying at someone’s luxury place and not a hotel. Mohammed will take care of you if you need a guide. Highly recommend you ask for Zakariya El Edrisis. He will take you to a 3 hours amazing tour and reveal to you the secrets of the town and history and meaning behind each symbol and sign . He speaks 4 languages fluently and can take you to all sort of discussions so feel free to ask.

Cons: It’s not that I didn’t like but you need to be aware the whole place is not sound proof ... everything can be heard from inside your room. Wireless can be weak and rooms don’t have aTV. if you book the white room like me, keep in mind, it’s right in the middle of the Recieption

Cons: The floors, rugs in room were white so the dirt was apparent. They should choose a different color since It is in Medina and can be quite dirty and dusty. otherwise all else was fine.

Pros: we loved every thing! the food, the stuff the room every thing was perfect!

Pros: The rooms are beautiful and really comfortable. The location is good, close to everything but it’s not in the middle of Médina. I had a beautiful dinner on the terrace, with a perfect service, which I highly recommend. Warm hospitality from everyone!!

Pros: This riad is very clean and the staff are very nice and kindly. The toilet is large, the shampoo and show gel are very good quality. And the riad not far away to blue gate in Médina.

Cons: In the Room there is not proper table, only a very small side table, so my makeup items nowhere to place.

Pros: I love the yard so much!! The room is comfortable and everything is clean and tidy. Deeply in love with the cleaning set it smells really nice, staffs are helpful and friendly. The popular "ins" window room is exactly which we stayed! The roof garden is enjoyable. I'd definitely recommend this riad to all my friends.

Pros: Staff came to meet us at the taxi lot so we wouldn’t get lost. We only stayed one night but had to leave early so they made us breakfast to go without hesitation. They also ensured we had a ride in the morning and welcomed us very warmly. A wonderful experience albeit short.

Pros: Momoune made us feel right at home The hotel is beautiful as expected for a riad I would stay here again if ever I return to Morocco

Cons: Service is a little slow but that’s common for Morocco

Pros: The courtyards are beautiful and rooftop has spectacular views; the room is modern and clean with a very good shower; most of the staff are friendly and helpful; decent breakfast; location wise - the riad is at the heart of the medina so we managed to visit all the mey tourist spots by foot, that being said, it is also very far from the main road (ie where cars/taxis can stop by).

Cons: The porter arranged by the riad was rude and unfriendly - upon our arrival at the riad, the porter REFUSED to open the door when we did not tip him. When the same porter sent us to the taxi stand on our departure day, we tipped him an adequate amount but he insisted for more. When we refused to tip any extra amount, he slammed our taxi door. Clearly we were not very happy with his actions. We believe that tipping of the staff of the hotel (incl. the porter) should always be DISCRETIONARY AND OF A GRATUITOUS NATURE. Further, the Moroccan guy who has a beard and wears glasses (and appears to be the manager of the riad) is somewhat unfriendly - we also witnessed him requesting a guest to tip the porter another MAD 10 when the said guest had already paid MAD 10. Again, the amount of tip should always be on an entirely discretionary basis and should not be determined by someone from the hotel.

Pros: Riad is absolutely beautiful with three differents courtyards and splendid rooftops with medina views Tasty lunch and dinner available at the hotel. Double bedroom is very large space and perfectly tidy everyday. Dont forget it's in the medina but the hotel always help you with a guide to move around at night time or for carrying luggage

Cons: Breakfast is buffet, so better come early

Pros: The hotel is located in the middle of the Fes medina, which is a massive sprawl of winding streets. That makes it convenient to reach. The terrace has a spectacular view of the medina, especially in the evening when it's all lit up. A part of the hotel is a gorgeous, well-preserved 17th century home. Even the modern additions have been designed in keeping with the traditional Moroccan aesthetic. A shout-out to Omar, who does everything from billing to waiting tables. He was a terrific host.

Cons: It would be nice if the breakfast spread includes more varieties of fruit and dry fruit, both of which are of fantastic quality in Morocco.

Pros: The hotel is wonderful

Cons: The waiter behaved like a stupid with us, just because I ordered "two teas" and he wanted I said just "tea"

Pros: I love the whole place it looks, historic, cultural, and miserable. The riad has a very long history while it keeps clean and tidy. If you like photographing, this is a must place for sure! Staffs are helpful and friendly, we arrived late and he picked us up and walked us to the riad. The room is the best one II've ever stayed, We love it!!

Pros: The room was nice, modern and comfortable, staff were attentive, location good

Cons: Its a little small and conplex to find your way around, but since its authentic, i guess it's supposed to be

Pros: Great architecture, massive rooms and very friendly staff (mostly). Perfect pillows and beds. The Riyad is one of the most beautiful ones we’ve stayed in through the trip

Cons: There was a smell in the bathroom. I don’t think I have anything else to call out

Pros: The main patio is pretty charming with a history of more than 600 years. There are plenty of shared spaces, like corridor, their three patios, poolside, and of course the amazing terrace where you can enjoy the fabulous panorama of Médina. We stayed in a standard room which looks bigger than the pics showed and has a nice view to the main patio. The staff are helpful and speak fluent English. Location not far from Karaouiyne and Tanneries.

Cons: It is located in the very heart of Médina, which means you need to spend sometime to find your way. But the location will give you a unique experience to explore the alleys. And they also offer porter service to help before checkin and after checkout.

Pros: The main patio is pretty charming with a history of more than 600 years. There are plenty of shared spaces, like corridor, their three patios, poolside, and of course the amazing terrace where you can enjoy the fabulous panorama of Médina. For the last two nights we stayed in a Junior Suite which is the main patio. It has a split level where locate the bathroom. The staff are helpful and speak fluent English. During our stay, they helped to arrange us an excursion to Volubilis, Moulay Idriss and Meknès. The service was excellent and the driver is kind and nice.

Cons: There are some young boys hanging out at night near the hotel, just about 5 to 10 meters away. So if you need to go out in the evening, pay attention and be careful.

Pros: Nice room with a small private terrace.

Cons: Check the bathroom towels, ours were clearly dirty. Overpriced.

Pros: Great decor. Good staff. Very good breakfast spread.

Cons: Location was good, but needs short walk with all luggage.

Pros: The staff were amazing and dedicated to ensuring we had everything we needed. Abdul packed us lunches when we had an early start, made sure we were comfortable in our room and when my husband slipped and sprained his ankle, he carried him to a taxi so we could go to the hospital. The riad was beautiful and we had a gorgeous balcony area. It was very clean.

Cons: The location of the riad was far from the main mosques etc that me and my husband wanted of travel to.

Pros: It was a big room for 2 people.

Cons: The room didn t have a fridge.

Pros: Nothing than room itself. Room we stayed was fine however there was a weird unpleasant smell inside all the time.

Cons: Our experience with this hotel was horrible. It is said in their description that there is a traditional moroccan hammam and treatments in Riad. When we arrived Riad, receptionist said that hammam is broken and will not be fixed for weeks. When we called booking to complain about, suddenly it appeared that they have “hammam” working. Of course they made it up to avoid refund/cancellation. Later, when we wanted to take a hammam treatment, they took us to the dirty room with housekeeping/cleaning facilities inside and we were informed that the housekeeper of the hotel will do our hammam treatments. Ridiculous, not? In a short, this place is fraud! Even though it is called "riad and spa", they dont have proper facilities for spa and they are not transparent/honest about what facilities they have. Addition to that, the man worked in receptionist was very rude and it seemed he hated his job. He was completely unhelpful during our stay and could not accommodate any simple request we had. Breakfast was not fresh either and if you need to leave riad earlier than 8 am, they expect you not kindly ask but beg for early breakfast. Just note that, in any other riad we stayed in Morocco, we were given an early breakfast when we requested it day before.

Pros: The staff were excellent. Good reception.

Pros: Loved the beautiful patio with fabulous wall deco, furniture and fountain in the middle. Such a calm and relaxing space. The staff was very nice and helpful. The diner was delicious. Eating authentic food at an authentic atmosphere of this old riad is definitely part of Moroccan experiences, worthwhile trying. I fully recommend Riad Zamane.

Cons: No issue about this wonderful riad. — In the neighborhood, some youths / children idling at the street were sometimes noisy (including late at night) and annoying. This may be a common issue for many different riads located in the same street. (Though, we are foreign visitors and are allowed to stay in local people’s living space, so it is by no means intended to impose tourists’ comfort standards.)

Pros: Main atrium was beautiful and ornate, the suite had a nice private terrace. Staff member Abu was also very friendly and helped us to feel at home

Cons: Bedroom and bathroom were tired, and we would have appreciated a duvet. We were also asked to return the key on leaving the riad for dinner as they only had one! We were also asked to pay the bill in cash which wasnt mentioned on booking through this site, which caused a little inconvenience.

Pros: So very quiet to rest and Abdou went above and beyond with his service

Pros: Friendly staff, rooms were clean, perfect location. Manager of Riad was super friendly and helped us a lot with our requests. Definetely recommend it for couples!!!

Pros: The staff at Dar Anebar was fantastic: helpful, pleasant and generous. The breakfast was delicious and plentiful. The location was excellent and quiet. There is also a lovely terrace.

Pros: We had a Lovely stay in fez! Great location, very friendly and helpful people. You don't need more for a great Vacation. The hotel is close to the taxis But also close to the medina. We would really recommand this place!

Pros: The rooms are spacious but the air conditioning not functioning well .

Cons: Well functioning AC

Pros: My husband and I stayed here during our 5-day trip to Fez and loved it, very calm and relaxing place and the staff is so amazing. They were some of the friendliest people we met during our 2-month journey in Morocco. Breakfast is lovely, and the location makes it very easy to reach the Blue Gate and other attractions via taxi (no getting lost finding your way through the medina, unless of course you want to ;)). Wifi was good for us digital nomads, our room was cleaned regularly, and I can't stress enough how awesome the staff were - we felt like they were family by the time we left. Thank you so much Dar Anebar, we will never forget you!!! Best wishes from Carly & Luke

Pros: Quiet location with a wonderful view at Medina from the roof. The owner was very responsive and helped to accommodate at hoc requests. The Riad and room were very specious, and beautiful decorated.

Cons: None

Pros: Amazing staff - Mohammad was great and everyone else. Welcoming with delicious tea and great breakfast

Pros: Everything

Pros: The staff are friendly and helpful. The environment is clean and beautiful. I can feel the way of arabian family lives in this house. The breakfast is great, a very satisfied breakfast.

Cons: We had 2 people, if our room can have 2 chair for each of us, it would be better.

Pros: Atmospheric riad, spacious room, decorated under Morrocan architecture! Colourful tiles, king size bed! Amazing view from the terrace!Helpful staff, especially Aziz! Don't forget to search for Mehir to walk you through the labyrinth of the Medina!

Pros: This Riad (hotel) is located close to the edge but within the old city (Medina) – it requires assistance to access, as taxis and other wheeled vehicles have no direct access. The Riad will arrange to meet your taxi at the closest main gate. It features a beautiful atrium, three stories in height, and onto which all the rooms have a direct outlook. There is also a roof terrace with recreation area and good views of the city. While there is no elevator, the obliging staff are only too willing to carry your suitcases to your room. A traditional breakfast is included in the tariff, and a limited-menu dinner can also be provided at an additional charge if desired. The proprietor, Ahmed, is friendly and obliging. For example, he arranged to purchase a train ticket for me so that I did not need to make a special trip to the train station (online ticket purchases seem to be restricted to those with a Moroccan credit card). The free wi-fi worked well, and the rooms were elegant and charming, with an old-world, Arabic ambience. Ahmed also arranged for an English-speaking Guide for me, as it would be impossible to negotiate the narrow streets, lanes and alleyways of the Medina without a Guide. Fortunately, the Medina in Fez does not permit wheeled vehicles of any kind (except small trolleys), which is a great advantage over the equivalent precinct in Marrakech, where you take your life into your hands as the sometimes fast-moving scooters etc. negotiate their way around obstacles such as pedestrians! Fez uses donkeys and mules to transport heavier loads through the streets and laneways of the Medina (beware the manure).

Cons: I did find, however, that the lighting level in my room was a bit too low for functional requirements. My only criticism was that my Guide appeared to be nothing more than a tout for various tourist venues and retail establishments. At every stop, I was passed over to a merchant who started doing a sales pitch. I told the Guide I wasn't really interested in buying tourist souvenirs, but he took no notice (he's probably on a commission).

Pros: The design and decor of the riad was outstanding. Very friendly staff. Nice breakfast, and amazing dinner.

Cons: Wifi wasn't stable No TVs available in the room

Pros: Positions, details, room and rooftop

Cons: There’s no a kitchen free if the guets would likte to eat something

Pros: It’s a perfect stay here ! The whole Riad is beautiful ,with finest decoration !Everything is fine here ! The food is fresh and good !The staff is helpful and nice ! The room is tidy and spacious.When you bathing , you will hear some songs from the birds outside ！

Pros: The breakfast was great-- pastries, bread, eggs, sometimes fruit, coffee, and fresh squeezed juice. The room was gorgeous and beautifully and thoughtfully decorated, if a little small compared to our riad in Marrakech of comparable cost. The food at the restaurant for dinner is much better than most riad restaurants. Extremely well flavored and delicate, with elegant presentation and some modern tweaks on traditional Moroccan dishes. Definitely recommend eating here at least once during your stay, if not more! The common areas were really the standout-- the central open air courtyard, the libraries and sitting rooms, and the spa were all beautiful and each decorated a little bit differently-- modern, traditional Berber, eclectic. I wish the fountains and water features had been working, as that would have just added the little extra "oomph" that would have set it over the top. The spa and hammam were our favorite of our entire multi-week stay in Morocco-- and we went to 4 different ones, ranging from local and cheap, to fancy and Western at 5-star hotels. Not only were the facilities beautiful and calm, but both of our attendants (hammam, and then masseuse) gave us the best treatments we experienced in the country! Both were comparable to service we would expect at a high-end American spa. They have laundry service, which is especially valuable when you have been traveling for awhile. The rooftop terrace is amazing, and probably the best part of the property. You have a beautiful view of the sunset, and they will bring you your breakfast or mint tea to sip while you are up there. While we were there, a family of kittens was always playing around. Gorgeous! I wish there were more lounge chairs/shaded pavilions to better take advantage of the view.

Cons: There are no hand rails to help you up and down the steep stairs, which was problematic for my older, retired parents. This made it especially difficult for them to take advantage of the terrace. The location is just okay. Certainly walkable to the souqs and major sites, but not in the middle of them. I would advise staying closer to the Blue Gate if you want to to be closer to that. Still, it is relatively near a good plaza where a taxi can drop you off, and then the staff will come meet you and transfer your luggage. It made it quiet, and more residential with more locals.

Pros: Even before we arrived we were so pleased with the communication by Otmane and his staff! In all our years of travel there have been only I'd say a handful of places that have provided service like they did and we had not even checked in yet! When we arrived Otmane had sent a staff member to great and take us the Riad which was very helpful! Now the journey truly begins on the outside it is an unassuming Riad but the second you enter the doors you are taken aback by the beauty of the entrance and riad! Otmane was ever so kind to accommodate our requests and help guide us on places to go even though we came late in the day! You are greeted with mint tea and snacks while your bags are recieved by the staff taken to your suite. The suite was a Moroccan/French dream! We fell in love with it immediately and every detail was magnificent. The terrace is the real gem you can see the entire Medina and at sunrise it is beautiful. Otmane and the staff were amazing and we will be staying here during our next visit!! This place is special!

Cons: There is nothing we didn't like!

Pros: The exquisite renovation of the Riad with quality finishes,artwork and interior design. A magnificent rooftop with panoramic views of the Fes medina where breakfast was served each morning. The attentive staff were second to none. You could not find a more relaxing residence to return to after a day's exploration of the attractions of Fes.

Cons: Nothing. Our experience at Karawan Riad has been one of the best in our travels.

Pros: Very friendly & accommodating staff, beautiful rooms, Riad well located near the souks. Dinner was good

Pros: Beautiful building, room, terrace, and library. Wonderful staff and hospitality. We truly loved it and recommend staying here to all.

Cons: Location is a little bit hard to reach because it is in Médina but the hotel staff was always kind and helpful to escort us to get the taxi.

Pros: Everything was fantastic and exceeded our expectations. The room looked absolutely amazing and was so cozy. The general director went above and beyond to make sure we were well taken care of. They also organised a guided tour for us although we were very last minute.

Pros: Place is well decorated and has very good vibes. Rooms offer a lot of intimacy!

Pros: Very nice and decent Moroccan styled environment

Pros: The property was large and spacious, great location. The Médina is a big city made up of over 9,000 alley ways so when arriving it was easy to reach the Raid, which is located within the medina ways but the taxi can drop you off very close with a short walk. The staff were welcoming and were happy to talk to us and suggest where to go as well as making us feel at home.

Pros: On arrival they served us with tasty mint tea. Beautiful Riad and an amazing staff. Azdene is very welcoming and Mohammad is very polite. The riad is vibrant, the rooms are always clean with fresh towels. The ambience gives a positive vibe and I highly recommend this place.

Cons: The breakfast was not how I expected. I have travelled within Morocco a lot and stayed at several Riads. The breakfast is usually nice and appetising but this wasn't fresh at all.

Pros: Nice foyer Breakfast quite good Ok location, quiet Opinion probably affected by below

Cons: There was a problem with the hot water Notified staff first morning, but they passed it off as other guests using all the hot water. Had tepid shower in the afternoon. Tried having an earlier shower the next morning, again no hot water. Immediately complained again and asked to be moved and speak to manager. Staff then said there was a leak and would attend to it but would move me to a different property for my last night, which they did with all assistance. Think there was a reluctance of staff to be completely honest with situation

Pros: Very attentive and hospitable staff, always willing to help with what we needed during our stay. The breakfast was varied and tasty and the riad is quiet, well appointed and the restoration work that has been done at the main areas does the original work justice. Definitely make sure that you spent an evening at the roof terrace, which has a great view.

Pros: Luxurious spacious room on the ground floor was a great bonus. The staff were friendly and very helpful in making out stay a pleasant experience. They were very helpful in providing information for getting around Fes and booking a guide and transport. Always willing to provide tea,hot water etc at any time and always with a smile.

Pros: The men at the reception were very kind.

Cons: We had a free upgrade to a biggest room, but it was smelling bad and didn't look very clean, especially the barhroom

Pros: The riad foyer is very impressive - some sort of Andalusien architecture. It was very pleasant to sit there and surf in the internet in all tranquility. The rooms are good furnished. The staff is very helpfull, open minded and extremely taking care of its guests. The breakfast was good - Natural orange juice/caffe/bread/cheese/sweets/kacke... actually all what I needed to start my day.. Each person is being served personally by the staff. The staff always helped me parking my hired car near the Riad for no fees which is to thank them for that. Parking mostly always will cost you in Morocco as the rest of the world. I have arrived one night earlier and mr. Mohammed the owner of the riad helped me to find a room on a short notice and more he has sent his employee to receive me and then guide me to a second riad he owns. I thank him for that - mr. Mohammed always responded to my messages on Whatsup in a matter of few minutes....

Cons: What i‘m writing here is related indirectly to the Riad. It‘s about the tour guide. I have asked the staff to book me one for three hours. He came at the morning. I‘m a person who is interested in history and culture. After one hour he collected a group of french girls in the old city in other riad (to maximize his profit on that day). And so he had to explain in 2 languages. He has taken the liberty and didn't make the effort to explain much a bout the history of Fes: - 30% of the time was spent visiting some historical places - 70% of the time was for shopping - jumping from one store to another. Clearly he has some deal With the shops where he gets provisions on each buy.... It was somehow bizarre for me and the group.... He was a manipulative person. It was not professional and he deserves merely 2 stars out of 5. The money he insisted to have he also didn’t deserve point and a new line.

Pros: so so

Cons: too expensive for eating and drinking, and the facility of shower is poor.

Pros: It is lovely to dit on the roof. The rooms can accommodate more than the 2 we booked. Interesting breakfast wonderful location

Cons: It was difficult to put a group in rooms since some rooms accommodate 4 or 3 pax.

Pros: Hassan and Salam were amazing staff!!! We loved them and told the manager of their great hospitality during our stay! Great breakfast, accommodations, and more. Would recommend this Riad.

Pros: It was our fist time in morocco and and arrived late at night and we were still greeted by hassan and salah which are the 2 persons that run the hotel. They are very helpful, humble and caring persons and always smiling and ready to help you in all your needs. The hotel was very clean and the breakfast was to die for. Top notch service!!!!

Pros: Such a cute riad, very close to the media. The view from the balcony is beautiful. And the most of all, the staff are so friendly and helpful.

Pros: The stuff was really nice and kind and the room was really big , clean and beautiful.

Cons: The braekfast was not good at all, the food wasnt fresh and really dry, but Hasen bought for us a new bread and in the end we had what to eat, but i think you sould make the food at the morning and not just to warm up in a microwave. The secand thing is that the tap in the shower was broken and also in the toilet and it was really hard to use it.

Pros: Beautiful Riad, excellent location and friendly staff who were very kind and friendly to us. My mum made friends with all of them

Pros: Everything was great, the breakfast delicious and the staff very kind. The location is great!

Cons: The bathroom could be improved

Pros: Location is good, walking distance to Medina

Cons: The place need refurbishment, equipment, floor and curtain were worn out. Water pressure is very weak, hardly to take bath and shampoo. There was occasionally bad scavenge smell inside the room, and the whole family good itch skin after stay. What most bad experience was from the property manager. Since we walk in he just keep saying it is very dangerous to visit the medina by our selves and sell us the tour guide. But the price he quoted is different to what the tour guide asked when we met next morning. The tour guide asked for more, also he comes half an hour late. So we refused to join and decided to go by our selves. We found it is quite safe and many visitors also go by themselves. It gave us the impression that the manager is not trust worthy.

Pros: The place is stunning, right out of a storybook tale. A "thousand-nights" ambience. The staff will go out of their way to help you: Sultan, Salah, Hassan, Emane. Especially Hamza, who is the guide and driver for the sightseeing, was extremely helpful end supporting during a walk around the inner part of the old medina. I owe this guy a lot, because he acted like a real brother in a complicated situation there. Thank you for everything, brother!

Cons: Very difficult to mention a negative aspect to the riad.

Pros: Very nice and friendly staff. Rooms are big and clean. air conditioning in the room!

Pros: We LOVED this place. Unique & beautiful & the staff were just the BEST! Soultan & Salah din we’re just so friendly, smiling & helpful. They helped direct us when we needed something & when my partner was sick they went out of their way to make sure he was taken care of. Hamza picked us up at the train station, took us on a tour of places in the afternoon & took us to the airport at 0330 on the day we left! He was informative & just a pleasure to be around.

Pros: Despite there being an issue with our original booking - the staff were quick to resolve and upgraded us into a suite in another affiliated hotel. Staff were incredibly helpful and went above and beyond to make sure we had everything we needed.

Cons: Laundry was expensive to get done (although did come back very promptly!) The room was lovely but could do with updating/refreshing (new air con, new towels)

Pros: Everything! This riad is absolutely amazing, the food was great, and the staff was extraordinary.

Cons: Nothing

Pros: Beautiful place with very nice people. They do everything to help you. The breakfast on the roof felt very special. Also, it was a nice experience to be able to swim inside a riad! And the beautiful hall took our breath away. We didn't try the hamam, since we prefered to go to a local one, it costs less. And for those who'd like to know: the jacuzzi costs 150.000 MAD per person for 30 minutes. I definitely recommend this hotel!

Pros: Everything was great. Rashid was super gentle and helpful

Pros: Our stay at the Palais d'Hôtes was extremely pleasant. The hotel was magnificent and the suites and facilities were exceptional. The hotel staff, especially Rachid, were extremely accommodating and met our every request. I would highly recommended the in-house hammam.

Pros: Very beautiful riad, with a big swimming pool and spa. When we arrived in the evening, they gave us some Moroccan tea and pastries. Nice big terrace where you can enjoy the views while having breakfast or dinner. Delicious breakfast, you can choose what you like. All the staff was very polite and supportive, special thanks to Mehdi at the reception - very attentive and helpful, provided us all the information and even changed the room to a superior one for the second night. We were leaving early in the morning, and they prepared a little take away breakfast. Highly recommended.

Pros: The grand junior room which we were upgraded to for free was superb. Breakfast on the terrace was second to none the views were spectacular over the Médina. So much more for your money then Marrakesh. Would recommend this Riad.

Cons: If I had to pick, was a little scared of the lift. But the stairs were fine.

Pros: The Raid was beautiful! So enchanting.

Cons: That breakfast wasn't included in the price.

Pros: The breakfast venue

Cons: You need hand showers for toilet not bidets only

Pros: Everything, location, staff professionalism, cleanliness, food quality and beautiful decoration and architecture based on traditional artistic themes and crafts.

Cons: Confusing layout, leading you through small corridors to get to your room or the top floor restaurants. The beds were not giving the support we expected, we were always rolling to one side.That's all I can think of.

Pros: Everything thing Staff, food, riad decoration Easy access able by car if you travel by car

Cons: Nothing

Pros: Kind personnel, a hotel that looks like a renovated palace, nice pool, location very close to the medina and the royal gardens, free parking, and a room that was clean and spacious. Oh, and an excellent breakfast.

Cons: Very bad pillows, the room’s air condition wasn’t very effective. There were problems with the hot water in our bathroom and I ended up having a cold shower two days in a row. The spa services are way overpriced and not good at all, a 50 min massage costs 60 euros and feels like the girl is bored. The Moroccan food in the hotel restaurant is a disappointment - the tajine was not tasty at all, while the European menu is slightly better.

Pros: Friendly staff

Cons: The breakfast was poor

Pros: Nice quiet location right at the entrance of the medina.

Pros: The spa and food are really awesome. Definitely recommend to book and try. And there is a parking lot for self-driving traveler, which is super convenient.

Pros: the location is good, around 15mins walk to Medina

Cons: the choice of breakfast is limit. One thing we felt not good was we called the reception if there were any scissors that could be lent to us, the reception replied no, but you can go out and buy them by yourself. For us who stayed in Fez for the first night, we didn’t know where to buy and it was 10PM at that time, we also didn’t think it was safe for two girls to out. When I double checked with reception, there was no any other way? We only got “Em….mmmmmm” from he.

Pros: Very very nice hotel Good location Relaxing Price Traditional Design

Cons: Restaurant need to book before several hours

Pros: The location, the traditional design, view, the lovely staff specially Omaimah

Pros: Traditional design at its best, an amazing hideaway just meters from the center of Fes. Exceptionally hospitality from all staff. Really nice breakfast and dinner in the restaurant next to the pool. I wish I had more days!!!

Cons: Nothing

Pros: Beautiful property, amazing pool and excellent location

Cons: The roof terrace was being refurbished while we were there so were unable to use it.

Pros: Best accommodation I've ever stayed in. It was so authentically Moroccan and the staff were so accommodating. Plus amazing breakfast and food (even if they were European prices).

Cons: Some rooms are quite high up, so if stairs are a problem you might want to check your room but for us this was no problem.

Pros: Meals were amazing. Service was top notch. Everything was just beautiful. We felt like we had a beautiful palace all to ourselves. Great staff. Very safe.

Cons: Pool was very cold. Difficult to find off the alley. We didn’t like the Medina at all. Parking is a huge hassle and the parking lot swindlers almost ruined our arrival. Horrible to drive into.

Pros: This hotel completely exceeded my expectations. It was even better than the photos. I had some of the best food here for my entire time spent in morocco. The hotel staff were so attentive and so friendly, I absolutely love this place and would recommend anyone visiting Fez to stay here. one of the two nights spent here was very entertaining. Whilst my friend and I were enjoying dinner near the pool, people were playing traditional music, doing henna, and a tour group were also enjoying a cooking class run by the hotel. very happy with the experience

Pros: Clean and large rooms. Very quite. Top room was really nice.

Cons: Residential part of Medina, lacks attention to detail in both service and look and feel. Was expensive.

Pros: The best thing about this riad is the staff. They are all very helpful. Zechariah speaks about 5 languages as far as I can tell and is enormously helpful. Mohammed is very helpful too, as was Nordine. The owner is lucky to have such a good team. The riad itself is very beautiful. We had a lovely suite called Habiba, named after the owner's wife. The food was good - we ate dinner there twice and the breakfasts were generous. Two tips - there is parking very near by, about 200m from the riad. If you pay them generously (say 30 Dirham per 24 hours) they will make sure you always have a space whenever you return and our car was perfectly safe for 5 days, coming and going as we pleased. Secondly the riad is not signposted from the road. You should look for the pharmacie Fatima and park there. Ignore any unofficial guides - the riad is just around the back and you can ask directions from the shop. If you go in winter wrap up warm at night when out and about. It gets close to freezing!

Cons: The roof terrace is not yet open - I hear that the owner has grand plans for it following the purchase of a third riad next door, which they will knock through and create more rooms and more social space. But this won't be ready for use until later in 2019.

Pros: Beautiful and large room with good amenities.

Cons: The riad could have added a hot pot and tea and coffee in the room. But they were her prompt in giving us hot water whenever we asked for it

Pros: Courtyard was beautiful and relaxing

Cons: Everything about this experience was horrible. After making a reservation through Kayak, I contacted the Riad directly to check if they can arrange for an extra bed in the room. The Riad said they didn’t have my reservation so I sent along the reservation confirmation I received from Kayak’s partner site. The Riad subsequently responded and said that they didn’t have any rooms so they would accommodate us at Road Myra which was generally in the same location and looked good online so I agreed as long as the same requirements and rates would be honored. The Riad continued to communicate with me about airport transfer etc which lead me to believe that the same owners or management staff manages both the roads. When we got to Riad Myra, it was a horrible experience. At first, they claimed that they didn’t have my reservation, didn’t communicate clearly, didn’t tell us about Riad amenities (we were coming from marrkech and had a wonderful experience at 2 roads here), and proceeded to give us a shitty standard room with such low ceilings that we felt claustrophobic. When I told them that I had booked a suite and absolutely needed it starting next day since our third friend was arriving they said they would move us the next day. Next day, on inquiring about airport transfer for my friend, they acted clueless. Then called the original Riad and proceeded to take over the arrangement . When I asked them to adjust the room price given we didn’t get the suite on first night, the manager, Salma said she would talk to the other Riad. Subsequently Salma avoided all eye contact and communication with me for next 3 days. On the final day she got one of the porters to settle the dues and I requested to speak with her regarding my question. She reluctantly called, spoke to the other Riad on phone (which she had clearly not done before as promised), gave me vague answers and proceeded to charge me 40 € extra per night for my third friend although we had agreed to to 30 € in prior communication on email. Overall I recommend everyone to stay away from road al amine fes and Riad Myra. I urge the management to ensure staff and especially manager, Salma doesn’t ruin the guest experience.

Pros: I spent nearly a month in Morocco staying in numerous love at ions throughout the country, and I can say unequivocally that Riad El Amine Fez was the nicest of all! The staff was welcoming the moment I arrived. The Riad was beautiful and unlike many who have a covering over the courtyard permanently Riad El Amine Fez employed a retractable cover above the courtyard that they were not shy to open up.and enhance the ambiance & magical Moroccan light of this enchanting accommodation. I would be remiss if I didn't also didn't say I had the two finest meals in my entire stay in Morocco! As we say in the US, this wonderful & unexpected home away from home, was a Home Run!!! The staff arranged for an all day trip with my special request for a fluent English speaker in the Middle Atlas Mountains that was simply sublime, and I would express my many thanks to Mustafa for the memories that'll last a lifetime in this magical place that this Riad helped play a significant part!!!

Pros: Breakfast was excellent and the location was ideal for visiting the Medina. The staff tried very hard and were very friendly.

Cons: There was building work going on within the Riad which mean't that we were unable to use the roof terrace. This wasn't explained to us prior to our booking

Pros: My attractive, quiet room, plus the excellent breakfast with delicious coffee/hot milk, freshly squeezed orange juice, omelette and a selection of bread/Moroccan pastries, all served with style and care.

Cons: I suggested a bedside light in my room would have helped reading at night, but this is comment, not criticism