no critical remarks, indeed
The room service staff very really nice and friendly and efficient. The bathroom was not particularly clean upon arrival. Also, the reception staff were not very motivated or friendly.
The room was excellent.
The room was clean and had all I needed. I liked having the facility to make tea and coffee in the room. The staff were friendly and helpful.
Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered. The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.
Location, room size. I would stay again, now I know how to find the place. We travelled by car and found it almost impossible to find the entrance. By foot it would have been easy. We were given very many wrong directions. No AC
Basic Hotel, would not deem it luxury
General athnosphere, good location. friendly staff Additional cost of breakfast. Breakfast not included in booking price. Breakfast was an additional Eur20.00 per person
No comment No comment
its location and the friendly staff also the breakfast buffet was excellent the bedrooms were very hot with no way of controling temperature
It was close to the city centre and close to where the conference was held. Some of the restaurant staff were extremely nice and they offered a personalised service. The food was very good despite being a 3 star hotel. The hotel needs some maintenace in the corridors. The lobby area and restaurant seemed recently done though.
Convenient location. Noisy early morning deliveries from carpark.
large executive suite
I thoroughly enjoyed the location, and the breakfast, great value
Convenient location with modern facilities. I did not have breakfast but it was offered at a reasonable rate as was the room itself.
Construction work on going close to hotel. Noise day and night
The hotel is (located in a peaceful area and) within walking distance of city center and there's secure private parking for residents and 24hr petrol station directly across the road from the hotel. No airconditioning in the rooms...not usually a problem in Ireland is Irish weather tends to be cold. However, the weekend I stayed, it was very sunny and the lack of aircon was very much noticed!
Pleasant staff, convenient location, comfortable hotel. Price of breakfast!
A very convenient location, close to Dublin City centre. Lovely staff. An oversight by housekeeping meant our room wasn't replenished and we almost ran out of loo roll!
location very good room 525 has to be the noisest room i have ever stayed in. like a constant loud air conditioning unit about to blow up
The location is fab! Rooms are so luxurious! Huge beds! Bathroom was to die for! Couldn't of asked for better and prices so reasonable!
The receptionist that checked us in was fantastic-very helpful and mannerly. Room was lovely and couldn't fault it. The service at the breakfast was appalling as the food was slopped on the plate with no thought given to presentation-very off putting to have everything piled high on a plate and then beans poured over it! Staff were very unhelpful during the breakfast-with tea/coffee service and cutlery issues.
easy check in, good food facilities, parking, no air conditioning in rooms, no face clothes in bathrooms
Staff were very disorganised. They didn't appear to be ready for breakfast - ran out of food. Ordered food the night we stayed and had to wait over an hour for 2 caesar salads so cancelled our order
The hotel is clean and comfortable. Staff were friendly and helpful. Great central location. No quiet residents bar to have a nite cap. The only bar was noisy and busy. The view from the bedroom window was of a dirty untidy back yard loaded with bar rubbish.
Nice rooms, well kitted out. Very noisy at night. Too expensine for its level of service
got to hotel while there was a match on.told there was free parking but all spaces had been taken. had to park on the street ,parking should be reserved for guests after all i had been told there wud be free parking ,that is why i booked the hotel
Staff very friendly & helpful when required. Enjoyed our breakfasts. Just one small thing....found the room very warm & with the window open (for fresh air) it could at times be noisy from traffic. Air conditioning would be great.
location to Aviva Stadium was excellent
Simple room. Much lower price then other hotels in Dublin. A bit far (a lil over a mile) from the city center/things to do, but walkable or quick easy taxi ride.
Rooms are big and well kept It is not so close from the center.
TV and the CD/MP3 player in the room Very expensive internet connection
Beds were comfortable.Hotel was not located near the City Center. Wifi did not work in our Room. There was no Shuttleto or from Airport - Hotel. There was no Air controls inside our room, our Room was stuffy. Hotel was not near the City Center. V
Room very big, clean, quiet. Nice location Staff were all very nice, but seemed like they needed training, particularly in the restaurant. Often no one attending the lobby, at check in, or concierge. On check out, no-one asked how was the stay, and not even to-go coffee available (which is almost standard expectation these days, even in lower quality hotels). Tried calling room service & was told they would call me back, after 10 mins I called them back to say don't bother. Breakfast is really expensive, supposed to start at 7am .. I wanted an omlette ... Was told by waitress that I needed "to ask the omlette guy" at the buffet , he didn't show up til 720am. I asked him if I could have toast with the omlette, he said "you need to ask the waitress" ... It was more Fawlty Towers than Four Seasons
I was impressed with main reception who checked with the other person I was travelling with prior to letting me into my room.He was courteous and professional and it was very reassuring that you pay this level of attention to detail.I had just come from a paintballing session in Cork and was looking a bit worse for wear :-).Staff were very welcoming.
Outstanding customer service, spacious well appointed but not pretentious interiors The swimming pool is too small and the bath in the rooms is too short.
The incredible service and Staff Hospitality. All the staff we cam in to contact with were exceptional and made our stay a memorable occasion. Nothing
Rooms were huge, staff was totally on point, the indoor pool was an unexpected benefit. Bar is busy most times, it's fun to hang out at the hotel. Location isn't ideal for tourists. It's a 30-45 walk from most major destinations, and cabs are pricey. Otherwise, stay was perfect.
staff where very accommodating, always willing to help. Facilities where excellent, location was ideal.
Wonderful service and beautiful decor. Lovely to be upgraded on arrival as well. Really enjoyed my very relaxing breakfast.
Overall a pleasant stay. The hotel itself was very comfortable and clean. The resturant was excellent and the long cold drinks even better. Amongst the reviews for the hotel it was sai that there were no tea and coffee facilities in the rooms, this was not the case. We had a problem with the booking when we arrived, we had asked for a smoking room but none were available. The first room we stayed in had a problem with the room alarm which was set off by steam from the shower. We were moved to a different room (smoking) but unfortunately had the same problem. But all in all these were minor blips, we were pleased with the overall quality of the hotel.
very good value for money 99. euro. in dublin for 99 euro i missed the extra comforts in rooms but what diid i expect for rate...
I stayed here with my wife and daughter the night before the Ireland / Argentina rugby international. We booked last minute and got a family room and they looked after us for a baby sitter. The place was busy and had a nice buzz to it. There was always a taxi outside and good on site parking. Breakfast was potentially chaos the next morning but the staff did a great job getting everyone through. Great value for money. Bar was busy but well staffed. It isn't the prettiest of hotels but given the location and value for money, I am not complaining.
Large rooms with comfortable beds , nice bar , deli that served great fresh food and a good sized supermarket within the hotel . Great for stocking up on beers before you go out as its 4 -5 Euros a pint in the City for Guiness and more for Lager . Overall tho a cheap place to stay near Dublin . Hotel is on the large side so its a bit of walk to your room once out of the lift , a fridge in the room would have been good ( we used the bath to keep the beers cold ) , internet is overpriced at 1 Euro for only 8 minutes much cheaper in city for internet . The distance to the city seems more than a mile when you walk it everyday but theres plenty of buses for 1.60 Euro or a taxi is 8-10 Euros . Caught the aircoach from the hotel to the airport for 8 Euros .
Hotel staff are extremely helpful. For us the location of the hotel is most pleasing as it is near the city centre for shopping, theatre and such facilities and amenities I do not like the additional charges for example €10.50 per night car parking, charges for internet , this in my view distorts the real charge
Brreakfast was very nice. Information in the guide provided was very helpful as to orientation. Centre of town location allowed us to walk to all of Kilkenny's attractions, shopping and eating district Grounds room and location were excellent. I can't think of any.
Handy to city centre, excellent restaurant no room service
Nice hotel in a quiet residential area. No heat in room - system was not working during our 24 hour stay.
The staff were friendly and the room was spacious and comfortable. I stayed in the towers and felt that some parts of the room were a little run-down (the shower curtain for example). It was also a little errir walking from the lobby to the tower rooms. So many parts of the hotel are un-used and unlit.
Great location; Large clean rooms; friendly, helpful staff; Good value for money. Very slow albeit friendly service in "The Dubliner Bar"
very close to city centre, and very reasonable prices the food was terrible
Excellent location and very helpful staff left us definately considering staying there again. Good Experience.
What i liked about staying in this hotel was the location not far from the city centre or from Dundrum Yes both myself and my partner were very disappointed with the breakfast the food was bland and it wasnt good value for money. Lack of tea / coffee facilites in the room.
Very conveniently situated hotel with helpful staff. It was a winter wonderland when the snow fell. Excellent breakfasts. Having to pay to keep the car in the carpark.
The room was spacious and well-designed. There is no tea and coffee making facility in the rooms which is ridiculous for a 4-star hotel.
It is an excellent location , clean and friendly, Parking could be an issue to look at as we found it frustrating to get a space, and no manpower on the ground. The parking issue
We were allowed to check in at 9am as a room was free (first come first served basis).We were upgraded to executive. The staff were very helpful. Being overlooking the park was lovely. Very convenient for RDS. Complimentary bottle of water bedside. Bed very comfortable and big. Safe in the room. Minibar fridge in room. Availability of ironing board/iron.. Shoe shine equipment available A tray charge of £6.50 for room service. We were near hallway doors which banged every time they were used which was noisy at night. No tea/coffee making facilities
Very comfortable and relaxing
Liked the location, accessibility to the city, both walking and taxis, buses etc. Important that noise level of traffic lowered at night.
Friendly and professional I'm Irish and we like our tea... the one thing it didn't have in the room was tea/coffee making facilities
We loved the brightness and the cleanliness of the whole Hotel. Just one fault and that was the pillows - we both found them very uncomfortable - we like to sink into something soft. I understand some like hard pillows. All in all the Hotel was a very pleasant place to stay in and we will be back pg.
I liked the comfortable bed. I dint like that there was no iron in the room, and also parking wasn't great.
Extremely helpful staff, beautiful venue. A bit pricey, but the full service and excellent rooms justify the price if you're looking for a luxurious stay.
Very helpful staff.very clean and comfortable.Nice relaxing atmosphere.Excellent food.
The hotel was absolutely beautiful! Great Staff and so affordable. I am a student traveling and this hotel was awesome and I have pretty high standards :) It was a slight bus ride to the center of town but that was only a pound or so it wasnt that hard at all
location to RDS
Rooms were standard. Towels in bathroom were grey from over washing instead of white.
it was easily accessable from city one person in restaurant was quite rude to myself and another lady while getting a table for breakfast
Bar area,nice ambience,relaxing
we requested lowest floor possible and were placed on the ground floor which was excellent. ease of parking below the hotel.good breakfast. our only problems were at breakfast. 1) limited selection of juice. I prefer tomato and only apple/orange offered. 2) the self service toast machine caused a bottleneck.
located close to where I had business. Breakfast not included, €11.00 for a continental breakfast is too much, also I wanted a couple of poached eggs but was told I had to go to another restaurant in the hotel for these as the one I was in did not do hot food!
The room was spacious and clean.The food served in the bar was excellent and the bar staff were very friendly. The staff at the front desk were not helpful (I tried to get directions to get out of the city and they were most unhelpful and quite rude). The room was nice and spacious, but the extra bedding provided as part of the 'family room' was of very poor standard and very unconfortable. If you stay in this hotel do not accept room 127, it's just beside a can/water machine and main entrance to rooms and it was terribly loud up until 3 or 4 am. Perhaps our experience would have been different if we happened to be in a different room.
Location and standard of room Breakfast was very poor standard and selection - Irish Breakfast at €12
Staff delightfully friendly, helpful, and efficient. Hotel located in very attractive suburb, with easy access to city.
staff very friendly
Lovely breakfast,super comfortable bed,very pleasant and friendly staff. Decor very nice. Tea and biscuits on arrival was great. no bar facilities.
It is a lovely house with lots of charm. Breakfast was outstanding as it was the warmth of the staff. I recommend amply.
Very warm reception from owner, with helpful tips on travel, restaurants etc.. Ideal for travel to centre of town.Very pleasant large rooms.
Clean relaxed hotel with a very nice decor.
Fantastic customer service. Very friendly and welcoming staff. N/A
Very friendly and helpful staff; Very good breakfast; Very high standard of cleanliness; Hotel has character; Close to railway station Bed pillows were too firm.
Staff were very friendly and courteous. The food was excellent and plentifull.
Great location, friendly and helpful staff, lovely accomodations, comfortable rooms The accomodations were excellent.
the hotel and bar area was first class, very lovely ambience our room was tatty, paint peeling off the bathroom ceiling and dirty marks in the rest of the room, it was a real disappointment for an hotel of this standard
I loved the room...it was large and comfy and so clean...and beautiful! The hotel is very fanciful, like a persian dream meets I dream of genie...wonderful to experience...the restaurant is amazing for dinner and breakfast...just a gourmet delight! I wasn't sure at first about the location, but believe, after sight seeing and shopping, the quiet street in the quiet neighborhood is a blessing!
This hip and edgy boutique hotel makes a boldly stylized statement with its' seemingly "Beetlejuice" inspired modernistic decor (that may not be for everyone), but we found it warm and welcoming. The staff was exceptionally personable and accommodating and went out of their way to make certain we were comfortable. The 3 or 4 story Georgian inspired townhouse row is in a quiet neighborhood that's close enough to most attractions yet not too off the beaten path.
The surroundings and facilities had a real luxurious feel about them which made the stay special We did have a problem with a smell from the air conditioning. As soon as this was pointed out the staff resolved the issue promply and extremely couteously.
Great service, cool bar.
Location Room a little cluttered with furniture, lighting very dull in room
Really liked this hotel's retro, cool n' cosy factor. Loved the quirky decor, modern but warm, attention to the minutest of detail, even the receptionist uniform black with red sash @ the hip, open a year yet still feels fresh & new. Location-wise city centre within walking distance & RDS the same, handy for us as we had a concert the night of our stay. Breakfast overpriced. Otherwise no complaints.
The bed is incredibly comfortable and the room was stylishly decorated. The shower was great and the smellies provided were top-quality. Staff were very friendly and chatty. It's very hard to justify paying the expensive price now that value for money can be obtained elsewhere. However if you are treating yourself it is definitely worth it!
I liked the opulent furnishings and quiet areas available within i thought the room was quite small and the ensuite did not have sufficient room for toiletries
Everyone was very helpful
Excellent food, friendly staff, airport bus stopped outside and easy to get to main attractions.
Handy location to city centre, easy charm and friendly staff. The rooms are well equiped, furnished well and cosy. The bed was large, but the mattress a bit firm for my liking. The food was rustic and plentiful and good value for money. The restaurant was cold and drafty with a 'musty' smell due to the old timbers. There wasn't much of an atmosphere as only a handful of people dined whilst we were there. The breakfast staff were slow and inefficient - tables were not cleared, food not replenished at the buffet table and you had to ask for everything, milk, spoon, toast etc. And it wasn't that busy!
Not overheated, as so many hotels are. And a very comfortable bed. Nothing.
Very professional, friendly, competent and helpful front desk and great wait staff at the restaurant. Fabulous and generous breakfasts and excellent food for every meal. Comfortable room. Excellent wi-fi. Very small point: could have had more drawer storage.
location to city centre is ideal. Hotel has got charm and very inviting and relaxing.
This hotel is oozing character and thats what makes it so special. From the cozy fires in the bar to the spectacular ceilings of the dining/breakfast room, it really is a different experience to most hotels these days. The bedroom we chose was a delux one and it was extremely spacious and the bed was just enormous. The breakfast served was top class, plenty of choice and beautifully presented. All in all a wonderful experience and I would have no hesitation in recommending this hotel. My only negative was that the pillows were a little hard.
Staff were friendly and gave us a good Irish welcome. Room was good size and clean, and food was great The bar lacked some atmosphere.
The staff went out of their way to make our visit outstanding in Dublin. The room was much better than expected. The location was central enough to walk to most downtown areas, but out of the way enough to be quiet and peaceful. The breakfast was full service if desired, and had and interesting selection to keep the long stay traveler interested. The "pub" was staffed with a great group of people who took the time to make you feel welcome and to reccommend some great Irish whiskey selections! I found nothing not to like about this hotel. Even when there were small problems, the staff made sure it did not interfer with our plans or time frames.
very helpful staff, most of them local which gave an 'Irish' feel to the place and also lovely breakfasts.
It was very relaxed and comfortable. Different than most hotels small and personal and a really nice place to stay The noise in the pipes when the shower was in use in every room
Great location, beautifully adapted old schoolhouse building which has historic interest and architectural merit. Quiet and comfortable room and excellent food. We found the last night very expensive - due to U2 performing locally.
The hotel was very convenient for our trip. The rooms were very well presented. I would have liked the price to include breakfast.
location - breakfast - secure parking - qulaity of room & furnishings
Friendly & helpful staff, comfortable rooms, great breakfasts- a great place to stay!
The staff in reception were very helpful and friendly and the location was in walking distance to the town centre which was good for site seeing. Buses also went right past the door and into the town. The small village nearby had a good range of restaurants and pubs too.
The staff were most polite & helpful . No
Parking was very safe & staff were most helpful & polite.
the staff were very nice. not so much that we didn't like it, but it didn't seem to have the 'extra touches' one would expect of a four star hotel
Staff was great, food was outstanding and the premises just right I liked everything
Having check in at 1am on Monday morning was a bit of a gamble to get a decent room. But I was actually given a superb room with mezzanine living room. Look like a mini suite to me. Very good room indeed. The breakfast was also very good with choice of omelette made upon request with no extra to pay. maybe the noise of the street. I thought windows could be more isolated from the noise.
The room was a little small. The TV was very small and stationed high above ontop of the closet. Ice!-for drinks-must be a rare thing in Ireland.
Pembroke is a beautiful hotel, we enjoyed our stay there very much, it is prettily decorated, has knowlegable and helpful staff -well, maybe some more than others-, and is very very clean. We recommend it for sure. Ballsbridge is not so close to the center, keep that in mind if you're on foot, it's like 20 mins or more. However,it's a safe area, so there's no need to be afraid to walk, even late at night.
Nice place, lots of plants, silence. I do not like english-style sink with two separate taps. That is not convenient.
A 4 star breakfast,excellently served. slight problem with tv freezing programs every now & then....frustrating
The staff were very welcoming and the location was perfect for me. Very easy to find and the free parking was definitely a plus. I was on a business trip where times was of the essence so it would have been more convenient to have been able to have had room service.
The selection of breakfast was much better than I expected. They gave me a great deal of value for money.
All what you need, incl breakfast, nice people Quite expensive for basic room, 30 min. walk from center, no minibar Huge key to carry with you all the time (because of frontdoor)
A smile or two would have been welcome
I liked comfort, old-fashioned rooms; feeling like home, buses near, good information booklet found in the room. Some of the hotel staff really kind. I missed a plan of the city, time-table for buses. Food is very old-fashioned (not for healthy eaters), but goes with the traditional style. The hotel is close to the busy road and it's not written. I ,f.ex. would ask for a room not looking at the main road - if I would have known it. On their website it was mentioned that there's an airport transfer, which was not true - also the lady at the airport checked it and saw it and I told it to the hotel staff so that they need to take it off.
Lovely rooms and excellent breakfast n/a
Location and room Breafast. No bowls ,no tea cup ,no black pudding , no newspapers
The location was ideal for the Aviva Staduim. I found it very inconvenient indeed that when booking online the hotel was advertised as having secure residents parking only to find out that on arrival that the car park was being used for other purposes and I was informed that i would have to park on the side street. I feel this was something I could have been made aware of very easily..
The staff at reception were more than helpful, friendly and willing to please, except one! Brendan in The Den is an exccellent ambassador for your Holel, friendly, cheerful and fun to listen to. Will definitely be back! The early morning call by the fire alarm! Seriously, I don't have any!
We stayed in a family room that had everything,the staff were brilliant
The staff were really nice and friendly!!! Very helpful too as my friend was on crutches, they were very accomodating:)
Extremely helpful staff _ receptionist 'Sue' very kind. Hotel very clean and welcoming
the staff were effecent,friendly and helpfull. overall a nice hotel with comfortable rooms.
I liked the character of the Hotel. The tall ceiling. The big window at the front. I liked being able to park out front. I liked that I only had a short walk to the RDS. I liked the girl that served breakfast. I liked the Asian gentleman who manned reception. I just liked it! The shower tray in room 27 filled up with water very quickly. It probably needed plunged. The Hotel was very hot on the first night when I arrived. Needed to put the heat down in thge room straight away.
Ideally located for my business trip, very warm welcoming staff, comfortable room and the best breakfast I've had in a long time. No complaints at all!
Accessability, Helpful staff. Good bar food
Staff very friendly and helpful. My room turned out to be a twin but when I asked I was given a double and I know the receptionist went out of her way to organise it for me. The room I got was tiny....but understandable due to the booking.
Very comfortable and spacious rooms. Breakfast was great. No WI FI in rooms. Bar staff not overly friendly.
I thought the room was very comfortable, very quiet and very nicely decorated. the service was excellent, staff were very friendly. I would highly recommend this hotel to anyone. Nothing.
Quiet neighborhood with easy access to downtown and all the tourist destinations. Big bathroom, updated room Bed was very uncomfortable
the car park at the front of the hotel was a great plus. It was a pleasure to stay here. My room was extremely comfortable and big. The whole hotel was very nicely presented. Free WiFi was good. Only 6 mins drive into Dublin Centre, easily walkable.
everything- the bathroom was amazing really luxurious. also the receptionist was superb- especially as my mother fell ill during this time and she could not do enough to help us. I have never experienced service of this standard.
The hotel was the best we have stayed in, the room was just fantastic the staff were very friendly and helpful No complaints
It was ideally located, close to the RDS. I was also very good value for money. Not really.
it was friendly and cosy in a very stylish way.food was good and staff were courteous and welcoming.looking forward to horse show next year when we hope to stay again... no
great location, friendly staff, very trendy decor, asked for room service breakfast the next morning, we were asked to pay on the spot instead of including it in our overall bill
Very friendly staff, good service, nice room
Had a great stay at the hotel, staff were lovely and even had our room ungraded! Only thing, I wouldn't suggest getting breakfast in the hotel, my partner (6'4', big lad) ordered pouched eggs and got one tiny egg and a piece of bacon, definitely not enough to fill him!
We were going to the Aviva so the dart station is just across the road and it brings you right to the Aviva and it was far cheaper than anywhere else
Convenient, very reasonable priced. Room was very tatty, chair had ?slash mark, paint crumbling off ceiling & skirting board.
Proximity to dart station to travel into city centre. Food excellent in hotel, good value for money. Room comfortable, very clean and spacious.
Easy, short bus ride to city center. Comfortable facilities. Adequate restaurant and pub. Difficult to get to airport by cab/bus.
I'm a local guy, and was staying at this hotel for a little break with my girl friend. The staff were very friendly, and that is always a major plus. It's located close to sea front, and you can easily get to the city from it. The Irish breakfast used a black and white pudding I didn't like, but I only like one brand anyway, so that's not much to say..lol.
We got bumped up to an Executive Sweet, when we had ony booked a basic room, so how can I be angry with that!
very central.food in bar excellent not good view,room overlooked carpark
staff are very helpful and friendly,stayed there before and would stay again breakfast seems to have slumped a bit.small sausages small plates
Asked for a sea view and got one which was lovely Was very close to the Dart Station into Dublin City great location Close to main road but the sea view made up for that
Parking was great. They had two lots so it wasn't hard to find a space. The dart station (Booterstown) was nearby like they said, but it was still a walk. Since we were carrying a few bags, it would have been nice to know that they also had a free parking lot we could have used and driven there and then back to the hotel. Staff was great, room and view were great! Breakfast was excellent value for money. The restaurant is advertised as being open until late, but it actually closed at 2100 so we missed dinner and had to just drive around and get it somewhere else. It would have been nice to eat there since we had a long day of walking, but they closed early.
Could'nt find it when searching.
had to pay at the bar, for food and in the hotel as not the company
Nothing When we arrived our twin room was not available......broken lock, moved to a double room. No tea making facilities, had to request these three times before a kettle, coffee, and cups arrived. No writing material, no local directory, no room service menu did have 'dog eared' print outs from a web site lying on a table. One bath towel and hand towel, one shampoo and one shower gel.Breakfast was bad
Great staff No bad points for the hotel
how quiet and calm the hotel was
Everything was OK but only OK. Some staff really smiley & helpful. For price & situation I would stay again. The rabbit warren of corridors. Uncomfortable & squeaky bed. Some staff not really engaging with their customers.
Nice location The rooms were tiny (more like a bed & breakfast) and didn't look anything like the rooms advertised on their website.
Hotel room was clean, tidy and well laid out No
Location, location, location! Ideally situated beside the dart, and next door to the Aviva stadium. Easy to drive to, ample car parking, and lovely staff.
we arrived at the hotel very late on sunday night and were delighted to find that the restaurant was still serving food from their extensive menu and not just snacks
Friendly Staff & pleasant atmosphere
pleasant hotel handy for aviva stadium i
Easy access to RDS, rooms nice, great price
Friendly and welcoming staff......extremly clean hotel very under-rated...excellent food.....very comfortable hotel in an excellent central location
Good location Staff were not friendly. They provided an adequate service but a smile costs nothing !
Excellent, friendly staff. Comfortable and clean rooms. Good value for money. Distance from the city centre
Good location and great staff No elevator
Pleasant, friendly staff. Clean and quiet room with a great shower. Inexpensive and more than adequate breakfast. Hotel wasaltogether fine in every way, but a promised parking space was not forthcoming, although apology was received. Website says check-in is from 1.00, but management later said the reason the parking space was unavailable was that check-in was from 2.00. We were clamped as an indirect result. Release fee cost more than the night's accommodation. The parking space did become available, but we weren't told.
We were made very welcome and afforded every assistance. we were advised on local sights of interest and transport facilities. the rooms were beautifully appointed and had everything we required for our comfort and convenience. The food was excellent and plentiful. We enjoyed our stay very much!
Pleasant part of town, convenient location to get into city centre,. good selection for breakfast. Pleasant & helpful staff. nothing
Myself and my daughter stayed at the waterloo, when we went to the pink concert, we were very impressed and i work for the bank of ireland where i did a recommendation for the hotel, we will be going to concerts again and will us the hotel, very clean, lovely spacious rooms and a lovely breakfast served in friendly atmosphere from the outside it appears hotel does need some work however there is a sign stating that this is ongoing
Good location, reasonably prices, very welcoming and friendly staff.
Nothing was too much. Map of city showing 1-way streets printed off for us. Car parking space reserved. Girl in Breakfast room was exceptionally good with our grand daughters aged 7& 5. Breakfast ..full Irish incl..great. There weren't any.
At first glance the hotel was a bit old and needed a lot of work to bring it up to scratch. However, it is being renovated and the room I stayed in clean, comfortable and quiet. The staff were terrific.
Very friendly staff, nice rooms, very nice ensuite bathroom, convenient for ucd and town and airport bus
Breakfast was really good. the room was cold, they turn the heather on for me, but it just help a little, need to pay more attention on the cleaness of the rooms, fund some hairs( pubic) in the bathroom and blankets. very thin walls I did not sleep I can hear all talking and laughin from the girls Up stairs.
Full breakfast included was good. I think the name "Townhouse" suggests a higher quality hotel. In fact this is a budget hostel very cheaply converted from a tired old house. Our room was very cramped and the bathroom had no heating. It is on a busy road (all night) and has no soundproofing.
Spacious clean rooms with all you require Reception staff availability for check out (Were assisting in Kitchen with breakfasts)
Banging doors all night (too many layers of paint); "drains" odour in bathroom despite fan being on for an hour; 59 stairs from breakfast room in basement to 3rd floor - no lift; no-one to check us out
Las habitaciones són amplias, muy limpias. Tienen servicio de té, que se agradece si viajas en invierno. Está un poco retirado del centro, pero está muy bien comunicado. Tres línes de bus que en 10 minutos de dejan en el centro.
The rooms were clean and the staff were friendly and helpful The hotel was a little tired and could do with an update
The townhouse is located in a lovely leafy part of Dublin with very easy access to the city. The staff were extremely helpful and the room clean and comfortable.
Very comfortable beds, very clean bathroom and nice, friendly staff! The location is not in the city centre, but considerin Dublin is not a big city it takes about 20-25 min walk with nice sightseeing meanwhile.
The room and bathroom were clean, comfortable and well-kept. Breakfast was tasty and plentiful. We arrived at check-in time and were asked to wait. It was only a half hour, though. One woman on staff was unpleasant.
Excellently located minutes from the city centre and well serviced by amenities and public transport on your doorstep The central heating was not very effective
In every respect all you could possibly want in accomodation for a Dublin holiday plus good location and access to public transport (Dart) Directions on booking confirmation only covered travel from the airport (by bus). Directions for car drivers would have been helpful. Also mentioning Ballsbridge in the address rather than just d4 may have helped pinpoint the location on a map.
The staff—Ceclia, Owen, Tracy, Luisz and others—were friendly and always helpful. The breakfast offerings were wonderful, served with friendly grace and style by Dalva, Lidija, and Allesandra. I’ll be honest: we attended a wedding at the Mount Juliet near Thomastown, and the food was better at Ariel House. Our room was comfortable and quiet. Located in the quiet suburb of Ballsbridge, Ariel House is convenient to the DART and the Aviva Stadium, and there are some nice restaurants nearby, notably the Old Spot and the Lobster Pot. (At the latter, Michael Garlant will serve you with old-world elegance and 21st Century friendliness and wit.) Wish we could have stayed longer, but we’ll be back.
All staff extremely helpful and attentive. Gave useful information about visiting Dublin and easiest way to get into the centre from the hotel. Delicious breakfast. Very spacious rooms. None
Staff v pleasant food v good No 2nd cup in room or flannels - no safe and the staff were under the impression that each room had one !
Excellent value, good location, friendly helpful staff. Delicious breakfast. Spacious comfortable room. Got parking space but if hotel was full that might be a problem
Excellent service, very polite staff and very good breakfast.
The hotel is in a great location especially if you are going to the Aviva Stadium, it's within walking distance. Beautiful hotel, staff were very friendly. Breakfast was outstanding!!
House was warm staff helpful and breakfast was very good No
We would be hard pressed to find fault with the Ariel House Hotel. Its proximity to the rds (Rod Stewart concert) was our reason for choosing to stay here, and it didn't disappoint. The full Irish breakfast was unusual (as regards the new potatoes), but it was a delicious meal to start the day with. The staff couldn't have been friendlier or more helpful if they had tried. I have already recommended the Ariel House Hotel to one other person and I shall most definitely be staying there again and shall put a link to the hotel on my own website at www.sligotown.net
the staff were very welcoming and nice. the room was very comfortable and warm, the bathroom was up to date and very clean. the breakfast was cooked to order, and was very good.
Large room, good breakfast