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Location, room size. I would stay again, now I know how to find the place. We travelled by car and found it almost impossible to find the entrance. By foot it would have been easy. We were given very many wrong directions. No AC
Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered. The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.
Professional staff,fabulous bedroom,beautiful building. That I forgot to book breakfast!
The room was spacious and clean.The food served in the bar was excellent and the bar staff were very friendly. The staff at the front desk were not helpful (I tried to get directions to get out of the city and they were most unhelpful and quite rude). The room was nice and spacious, but the extra bedding provided as part of the 'family room' was of very poor standard and very unconfortable. If you stay in this hotel do not accept room 127, it's just beside a can/water machine and main entrance to rooms and it was terribly loud up until 3 or 4 am. Perhaps our experience would have been different if we happened to be in a different room.
very close to city centre, and very reasonable prices the food was terrible
Large rooms with comfortable beds , nice bar , deli that served great fresh food and a good sized supermarket within the hotel . Great for stocking up on beers before you go out as its 4 -5 Euros a pint in the City for Guiness and more for Lager . Overall tho a cheap place to stay near Dublin . Hotel is on the large side so its a bit of walk to your room once out of the lift , a fridge in the room would have been good ( we used the bath to keep the beers cold ) , internet is overpriced at 1 Euro for only 8 minutes much cheaper in city for internet . The distance to the city seems more than a mile when you walk it everyday but theres plenty of buses for 1.60 Euro or a taxi is 8-10 Euros . Caught the aircoach from the hotel to the airport for 8 Euros .
Construction work on going close to hotel. Noise day and night
A very convenient location, close to Dublin City centre. Lovely staff. An oversight by housekeeping meant our room wasn't replenished and we almost ran out of loo roll!
I loved the room...it was large and comfy and so clean...and beautiful! The hotel is very fanciful, like a persian dream meets I dream of genie...wonderful to experience...the restaurant is amazing for dinner and breakfast...just a gourmet delight! I wasn't sure at first about the location, but believe, after sight seeing and shopping, the quiet street in the quiet neighborhood is a blessing!
the hotel and bar area was first class, very lovely ambience our room was tatty, paint peeling off the bathroom ceiling and dirty marks in the rest of the room, it was a real disappointment for an hotel of this standard
had to pay at the bar, for food and in the hotel as not the company
how quiet and calm the hotel was had to pay at the bar, for food and in the hotel as not the company
The room was spacious and well-designed. There is no tea and coffee making facility in the rooms which is ridiculous for a 4-star hotel.
What i liked about staying in this hotel was the location not far from the city centre or from Dundrum Yes both myself and my partner were very disappointed with the breakfast the food was bland and it wasnt good value for money. Lack of tea / coffee facilites in the room.
The staff—Ceclia, Owen, Tracy, Luisz and others—were friendly and always helpful. The breakfast offerings were wonderful, served with friendly grace and style by Dalva, Lidija, and Allesandra. I’ll be honest: we attended a wedding at the Mount Juliet near Thomastown, and the food was better at Ariel House. Our room was comfortable and quiet. Located in the quiet suburb of Ballsbridge, Ariel House is convenient to the DART and the Aviva Stadium, and there are some nice restaurants nearby, notably the Old Spot and the Lobster Pot. (At the latter, Michael Garlant will serve you with old-world elegance and 21st Century friendliness and wit.) Wish we could have stayed longer, but we’ll be back.
Staff v pleasant food v good No 2nd cup in room or flannels - no safe and the staff were under the impression that each room had one !
Everything was OK but only OK. Some staff really smiley & helpful. For price & situation I would stay again. The rabbit warren of corridors. Uncomfortable & squeaky bed. Some staff not really engaging with their customers.
Nice location The rooms were tiny (more like a bed & breakfast) and didn't look anything like the rooms advertised on their website.
Very professional, friendly, competent and helpful front desk and great wait staff at the restaurant. Fabulous and generous breakfasts and excellent food for every meal. Comfortable room. Excellent wi-fi. Very small point: could have had more drawer storage.
Handy location to city centre, easy charm and friendly staff. The rooms are well equiped, furnished well and cosy. The bed was large, but the mattress a bit firm for my liking. The food was rustic and plentiful and good value for money. The restaurant was cold and drafty with a 'musty' smell due to the old timbers. There wasn't much of an atmosphere as only a handful of people dined whilst we were there. The breakfast staff were slow and inefficient - tables were not cleared, food not replenished at the buffet table and you had to ask for everything, milk, spoon, toast etc. And it wasn't that busy!
This is a wonderful townhouse to stay in for a couple or nights in Dublin.We stayed as we were at a concert nearby and it was ideal.The staff are welcoming from the time you arrive.We were offered complimentary tea/coffee in the drawing room on check in which is a lovely touch.It is in quiet location and you can be relieved that you will not be disturbed by noisy stag/hen parties as in many city hotels!The breakfast is freshly cooked with fresh baking also and the best we have had of many places.I We would highly recommend Butler's.Book it!
Friendliness&helpfulness of staff
Staff was great, food was outstanding and the premises just right I liked everything
The staff in reception were very helpful and friendly and the location was in walking distance to the town centre which was good for site seeing. Buses also went right past the door and into the town. The small village nearby had a good range of restaurants and pubs too.
Up for the match and Tipperary won, lucky place!
Friendly staff; nice bathroom; The bed wasn't very comfortable
Lovely rooms and excellent breakfast n/a
Location and room Breafast. No bowls ,no tea cup ,no black pudding , no newspapers
nice surroundings and very clean
Friendly, accommodating staff. Quiet, safe location for independent traveller. Constantly providing tea with a smile!