Overview

Grand Excelsior Hotel Deira

Al Mateena Street, Deira, Dubai 5772, United Arab Emirates
+971 4268 8888

AED 213+

Overall guest ratings

7.2/10 Good
Based on 1,985 reviews

Review highlights

  • 8.0
  • 7.8
  • 7.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Grand Excelsior Hotel Deira is just 5 mi (8 km) from the airport and offers a shuttle (available 24 hours) for AED 95 per vehicle one way. Guests can indulge in Swedish massages and enjoy international cuisine at Terrace, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a nightclub, and rooms at this upscale hotel get the details right with premium bedding and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,985 reviews
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.6 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 5.4 "Internet is average."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.5 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
      0.0 "100% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.0 "Unfriendly atmosphere, according to 70%."
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    Overall rating

    7.4 Good
    Based on 575 reviews
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 5.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.7 "Not very comfortable."
      2.5 "75% thought it was too noisy."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 397 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 59 reviews
    • 8.0 "Great service."
    • 7.6 "Good location."
    • 5.3 "Rooms are ok."

    Overall rating

    7.0 Good
    Based on 952 reviews
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.3 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 5.6 "Internet is average."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      6.6 "Only 66% said rooms were big enough."
    • 4.3 "Not very comfortable."
      2.0 "80% thought it was too noisy."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.5 "Unfriendly atmosphere, according to 65%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    regular coffee
    comfortable and the room
    new management
    walkable distance
    metro
    excelsior
    requested king
    popular tourist
    busy road
    noise from the planes
    shower was so cold
    plenty of choice
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