Overview

Grand Excelsior Hotel Deira

Al Mateena Street, Deira, Dubai 5772, United Arab Emirates
+971 4268 8888

AED 243+

Overall guest ratings

7.3/10 Good
Based on 2,013 reviews

Review highlights

  • 8.2
  • 7.7
  • 7.7
  • 5.0

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Grand Excelsior Hotel Deira is just 5 mi (8 km) from the airport and offers a shuttle (available 24 hours) for AED 95 per vehicle one way. Guests can indulge in Swedish massages and enjoy international cuisine at Terrace, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a nightclub, and rooms at this upscale hotel get the details right with premium bedding and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,013 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.7 "Management was excellent, said 77%."
    • 7.7 "Good location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.6 "Near to public transport, according to 76%."
      8.3 "Great parking, according to 83%."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.4 "Internet is average."
    • 5.0 "Average comfort."
      2.9 "71% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
      1.4 "86% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.0 "Unfriendly atmosphere, according to 70%."
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    Overall rating

    7.5 Good
    Based on 603 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      8.4 "Great parking, according to 84%."
    • 7.6 "Good breakfast."
    • 5.9 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.2 "Internet is average."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 322 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.4 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 2.5 "Horrible vibe."
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    Overall rating

    7.7 Good
    Based on 60 reviews
    • 8.1 "Great service."
    • 7.7 "Good location."

    Overall rating

    7.0 Good
    Based on 1,026 reviews
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.2 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 5.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 4.5 "Not very comfortable."
      2.3 "77% thought it was too noisy."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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