Overview

Hilton Chicago
Best Grounds

720 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 922 4400

AED 551+

Overall guest ratings

8.4/10 Excellent
Based on 3,829 reviews

Review highlights

  • 9.1
  • 8.1
  • 6.7
  • 6.1

Good to know

  • Nice building
  • Great view

Nearby

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    About

    Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 3,829 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.0 "City centre within easy reach, said 90%."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      8.6 "Business facilities were excellent, according to 86%."
      8.4 "84% thought the architecture was beautiful."
      9.4 "94% found the grounds to be nice."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
      7.8 "78% found the restaurant service to be one of the best."
      8.3 "Management was excellent, said 83%."
    • 7.7 "Good pool."
      9.2 "Clean pool, said 92%."
    • 7.4 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% said rooms were big enough."
      6.3 "63% thought the kitchenette was ok."
    • 4.2 "Value below average."
      2.9 "The price was too high for 71%."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,225 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 7.8 "Good pool."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 7.5 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.7 "Food is average."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were big enough."
    • 4.5 "Value below average."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,684 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.6 "Good pool."
    • 7.2 "Good breakfast."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
    • 6.8 "Food is average."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.6 "Vibe was decent."
    • 6.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.1 "Only 51% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
    • 4.1 "Value below average."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 382 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Tasty food."
    • 6.7 "Vibe was decent."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.4 "Value below average."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 536 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.4 "Good pool."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.7 "Food is average."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Vibe was decent."
    • 6.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 3.9 "Value below average."
      4.9 "51% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great view"
    data provided by TrustYou

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