Pros (+) Nice view good customer service
2 stars
Best Western Grant Park Hotel
1100 South Michigan Avenue, Chicago, IL 60605-2301, United States
Chicago, IL
See location+1 312 922 2900Photos of Best Western Grant Park Hotel
Overview
Best Western Grant Park Hotel offers comfortable 3-star accommodation in Chicago. It also features a coffee bar, an express check-in and check-out feature and an indoor pool.
There are a range of amenities at the hotel on offer to guests, including a 24-hour reception, valet parking and a fitness centre. Airport transfers, a dry cleaning service, a wake-up service and a laundry service are available on enquiry.
All the rooms at Best Western Grant Park Hotel feature a refrigerator, plus all the necessities for an enjoyable stay. Each comes with free tea and coffee making facilities and an en suite.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close by when looking to sit down to a meal. In the evening, guests can relax in the lounge bar.
Attractions close to Best Western Grant Park Hotel include the Field Museum of Natural History and John G. Shedd Aquarium. Dearborn Station, Auditorium Building and Columbia College Chicago are a brief stroll away.
Latest deals for Best Western Grant Park Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Grant Park Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Lake view
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Bicycle hire
Reviews of Best Western Grant Park Hotel
7.7
Good
2399 verified ratings
Wonderful
811
Very good
412
Good
460
Okay
227
Fair
212
Mediocre
70
Poor
207
Summary of reviews
Guests say
Guests appreciated the hotel's great location, which is close to attractions and public transport. However, many expressed concerns about cleanliness, noise levels from other guests, and some service issues. The hotel also has a good price point, but guests expected better overall quality for downtown Chicago.AI-generated from customer reviews
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Score by provider
7.8 out of 10
1324 reviews
6.7 out of 10
163 reviews
7.7 out of 10
21 reviews
8.4 out of 10
16 reviews
All reviews
Pros (+) Ubication
Cons (-) Cleaning the room everyday Breakfast
Pros (+) The hotel was in a great location close to all the things that Chicago has to offer
Cons (-) The hotel lobby was very dark and dingy it was not inviting the staff were not 100% friendly this hotel has turned into a hotel where people live it’s noisy
Pros (+) The staff was great, everybody from the manager to housekeeping were so friendly, the hotel is older but they are updating and its coming along nicely, we've stayed in quite a few hotels and I can tell you these beds were amazing, so comfy. the hotel is within walking distance of EVERYTHING, Everything was so amazing we didnt want to leave
Cons (-) Theres a restaurant on site which is great but no free breakfast that frequent Best Westerners are used to, no pool at this location but then again theres always Lake Michigan
Pros (+) The service was absolutely outstanding. The staff presented themselves excellently and were helpful and friendly. The door was opened for me every time I came in or out of the hotel, even late at night. From front desk to maintenence, the employees of this hotel treated guests fantastically. We are already planning a future visit.
Pros (+) Fine enough
Cons (-) Under construction
Pros (+) Location
Cons (-) Smelled bad No microwave or mini fridge
Pros (+) The location and price cannot be beat! Check in was quick and staff were polite. We got just what we needed, a place to sleep close to downtown, nothing more, nothing less.
Cons (-) The place is kind of dingy and run down looking. They never cleaned our room. Not very modern. No mini fridge in our room.
Pros (+) the entire staff! very helpful,informative,friendly and courteous!
Cons (-) restaurant wasn't very good! menu wasn't very large and the food wasn't very good!
Pros (+) hotel was at a perfect location close to Field museum, skydeck, millennium park and lot more. Comfort and luxury at low price.
Cons (-) No free Parking available
Location
1100 South Michigan Avenue, Chicago, IL 60605-2301
What's nearby
- Field Museum0.7 km
- Grant Park0.7 km
- Shedd Aquarium0.9 km
- Art Institute of Chicago1.1 km
- Chicago Board of Trade Building1.1 km
- Willis Tower1.4 km
- Millennium Park1.5 km
- Chicago Theater1.8 km
- McCormick Place2.1 km
- Michigan Avenue Bridge2.2 km
- Magnificent Mile2.8 km
- Harpo Studios2.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Grant Park Hotel
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Value for money | 7.8 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Chicago Midway |
Distance to airport | 13.6 km |