Pros: They were very open and easy to talk to. Got us in and out quick.
Cons: Bathroom wasn't working.
12 Feb 2017
Pros: Everyone was very nice, but because I don't speak Spanish and there were no English speakers there and the forms were in Spanish.....you get the idea.
Cons: I had to pay for an entire extra day because I didn't understand what I was being told. Really my fault because I was ina Spanish speaking country. However, they did say on the phone that there was an English speaker available.
Pros: The car was clean and it got us from Tijuana to Loreto safely.
Cons: This was my first time using Thrifty to rent a car. They wouldn't be my first choice in the future, though the workers at the store were nice the car wasn't great. It didn't do well with any road that wasn't in perfect condition so the car ride was bumpy and loud. In addition the car didn't do well on gas. The bathroom facilities at Thrifty were disgusting as the toilet didn't work (left over bathroom waste was left in the toilet) and there was no running water or hand sanitizer so I'm not sure how coworkers washed their hands.
12 Jan 2017
Poor tire condition and charge for tiny scratch.
Pros: They charged me for a suppose scratch smaller than a the size of nail that I did not made. Also rented me a car with tires in very poor condition and I had to replace the car as the wires from the tires could already be seen from its wear.