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Great location among the restaurants and bars of Palermo Left my glasses in the hotel room. An email to the hotel was not responded to.
The hotel is new and feels like it in the best ways. Crisp new sheets. Fluffy towels. Modern and colorful decker. And above all an extremely gracious staff who made it feel like home. Very friendly and kniwledgabel. I had initially only intended to sty for a week. I stayed for almost three. And was sorry to leave even then.
we booked this hotel because of its outdoor swimming pool, but when we arrived we were told that the swimming pool was closed (although it was 30° celsius outside). unhelpful staff.
Breakfast was terrific. maay varieties of things you can choose. From juices; bread, rolls and crossaints; hot trays; yogurts, fruits, hot drinks, cheeses. Moreover, they serve bottles of vine, too
For Argentina the breakfast is pretty elaborate. With cereals, fresh fruit, little scones et cetera. The room was not very clean. Also, one of the balcony doors could not be properly closed. We were on the 14th floor, so the chance of someone walking in was not high, but it does make you feel a bit uncomfortable. We did not like the atmosphere in the hotel. Employees were not very friendly and everything looks a bit run down.
It's ok although a bit old fashion. Rooms would need some refurbishing
the breakfast buffet was good and was included in our stay also the room we stayed in was very comfortable and we had an excellent view everything was great
Nice design, huge room, nice location, silence in the rooms, value for money, professional staff breakfast place is a bit messy
Clean, spacious, silent, modern, breakfast alright, staff overall good They did not clean my room and when I mentioned this at reception the day after, they did not seem to care much... Rooms are spacious but no facilities to seat down and work on computer for instance. There is enough space to allow that and I have the feeling they have more business travelers than they think.
Great botique hotel. only one computer with internet access
Excellent service, comfortable beds, big and clean rooms, great location. Would definitely recommend it. Not applicable
Great facility. The rooms are spacious and very clean. The interior is trendy and welcoming. Lovely relatively quiet neighborhood. Staff was helpful and booked many tours and reservations for us. I think the facility itself is much nicer than any other place I stayed in Argentina. For the price it is a great deal. Several blocks from metro system, a bit of work to get into some of the touristy parts of the city.
Overall atmosphere and decore of the building. (What wasnt underconstruction) Was not advised that half of the hotel was under contsruction at the time. Upon first entering the room there was a staff matanience man fixing the shower.
location no public areas... other than the breakfast lounch
Room, staff, location.
minimalism designed clean and spacious room, located in a great neighborhood with restaurants nearby. also very close to the center of the Palermo's night life center. The AC was a bit small for the room, so takes some time to heat up the room in a cold July day.
Excellent staff, fantastic location, clean, great design, quiet, relaxing and overall really great. Breakfast gets boring but the area is filled with fantastic places - the hotel offers a quick coffee/tea fix in the morning. Look for indulgence outside.
The close proximity to local amenities and metro system
Service at hotel, employees are very helpful.
People were very pleasant and helpful. Room was big and confortable The bathroom! Quite below standard
Great staff. Nice and clean rooms. Rooms could be made up every day. Rugs under/around the bed would be nice. Double glazing would be nice too to keep out noise...But this is a great place to stay. Would definitely stay there again.
The staff was very friendly and attentive. The rooms were very clean, large, modern and nicely appointed from the spa like bathrooms and plush towels to the room's ambient lighting, wonderful mattresses and crisp luxurious monogrammed sheets.
Beautiful rooms, rooms are very big with all the facilities you need. Bed was the most comfortable in Argentina. Its away from all the noise but very close to the parks.
Brand new, clean, modern rooms. Location was great. Kitchenette with stovetop etc but no pots or pans provided - kind of renders the kitchenette as useless as people on holidays don't exactly travel with saucepans! Reception staff were not very helpful and did not speak English very well.
The hotel has a perfect location for my perspective. The neighborhood is very pleasant, the room is very spacious and clean. Breakfast is good as well as the Spa.
Walking distance to great restaurants, shopping mall, great parks, very nice walk on avenida del libertador! Close to a lot of freddo ice cream stores! Palermo overall a great neighborhood! Staff very nice and helpful! Maria the cleaning lady was extra nice always with a smile . We arrive early and they couldn't let us check in early!
Excellent customer service. The hotel was nicely decorated and it feel very inviting. Love the breakfast buffet and the a la carte eggs. The front desk personnel offer a personalized concierge service. We loved all of the suggestions for sightseeing and restaurants.
The staff were the most friendliest we have come across. Their English was amazing for a South American property. The place was clean, the design fantastic. Couldn't fault it. Maybe the size of the rooms but everything else made up for that.
This hotel was fantastic, and the only thing better about it is the excellent staff. We would definitely stay there again on a return trip to B.A.
Great location, friendy and helpful staff who spoke english, very clean and stylish. The music in the hallway was nice, but loud at night when trying to sleep. Would help to have carpet in the hallway to absorb some sound. No complaints otherwise.
It was a very nice room with excellent showers, good breakfast as well. The Spa wasn't huge, but very neat and well functioning. The swimming pool wasn't really clean; but we weren't planning to swim; this time of year (September) it isn't common to go swimming apparently in Argentina.
I loved our room - it was so nicely decorated, small but very beautiful, with a private little patio area. All the staff was very friendly and always willing to help make your stay enjoyable. The hotel was adorable, very french, I loved everything about the decor. The pool and rooms were small, but everything was very comfortable and we enjoyed the hot tub.
The staff are extremely friendly and helpful. The rooms are clean and well appointed.
Friendly staff who went above and beyond your requests, great location, clean and modern rooms...a true home away from home in the center of BA!
friendly staff on our arrival to greet our stay.clean and modern room with all comfort and an extra touch for details.excellent and fresh breakfast...definely a charming hotel in the palermo barrio.thumb up
the staff is very helpful.location great. the room is small
excellent hotel, clean, very warm friendly professionals no negatives
They were attentive and helpful. We arrived early and they held a bag for us for a week while we travelled south and then had the bag in our room for when we returned.
The highlight of the stay at this hotel was the full breakfast included in the room rate which included delicious pastry, cooked to order eggs, fresh squeezed juices.
Excellent staff - most spoke some English and all were extremely helpful, friendly and polite. Great location, nice area and close to metro. lovely lounge room on 2nd floor with relaxation area and free internet. Nothing was too much trouble for the staff. Other guests were sometimes very noisy coming in late at night.
we had a nice stay and a good bed after a long and tiring trip no
its location, in a very good area of palermo-Its size, a small run hotel, with friendly staff and good service facilities and breakfast the fact that there was no window in the room
The room was extremely clean, and the staff was helpful The basic room was very small, and the bed is full size instead of queen size.
Location, breakfast, staff Ventilation, air condition, noise
Large and clean room with a balcony. Able to check in early without question.
Very confortable hotel. N/A
Super friendly helpful staff, very clean and pleasant room & hotel, excellent location! I was completely happy with the place and the stay.
great english speaking staff.. only down side, if you want to have a late morning in, forget about it.. the cleaning staff will make sure it wont happen with loud music and banging noises from next door...
The room size, shower was excellent and helpful staff The breakfast could be better
The staffs were friendly, extremely helpful, and knowledgeable in terms of where to go, and what to do.
The hotel staff at the front desk were very helpful and nice. The breakfast had the same food all the 7 days. There should be more options which should vary daily. Not the same food everyday.
Very comfortable, good location, quiet -- new hotel with nice rooms breakfast is a joke -- airplane food served in room that is worse than airplane food...
Nice clean rooms and good basic facilities. Laundry rates were absurdly expensive and I thought the staff should have pointed this out when when it was collected.
Our room was very spacious with a very comfortable bed and great shower. The design is quite trendy and the downstairs area (Internet, breakfast room, courtyard) was very nice. Good breakfast too. This was more expensive than our usual hotel choices but we felt we got what we paid for here. The bar looked nice but it was never open - they could have created a bit more atmosphere by opening the bar for a pre-dinner drink. That was our only minor complaint.
Heated bathroom floors, comfortable bed and room Didn't have the channel for the Euro 2016 football tournament
Like the hotel a lot, great design taste. Very quiet. Great location, however I do think the price was somehat expensive all things considered
The hotel was very conveniently located, just a few blocks from the Plaza Italia Subte station. Accommodations were nice, if a bit spare, with the AC unit taking some time to cool the room. But overall very comfortable for a two night stay! The showers have no doors, and can lead to a bit of the mess in the bathroom. Not a terrible problem, just beware of anything left on the floor getting wet!
Thought the staff supper friendly and helpful. Thought some of the guests needed training about how to behave. Was pretty amazed what they were asking and how unreasonable and ungrateful they were. The room was lovely and the bed amazingly comfortable. I am a fan of Palermo Soho. So I could have been closer but having said that the location was good.
The staff were fantastic and very accomodating indeed, and my room was really good (especially one's own jacuzzi). Finally, the internet connection is the best I've experienced in South America! Only gripe I would have is that Palermo Hollywood can be quite time consuming to get from to town (i.e. the Obelisk) when there's traffic. That said, this is commonplace in any metropolis, and given the cabs are so cheap isn't really too much of an issue. Furthermore, Palermo Hollywood is a very nice area and is a welcomed change from the bussle of central BA.
This hotel was very comfortable, the bed was clean and comfortable, pillows fresh and comfortable... everything about the room comfort was excellent. Additionally, the sauna on the top floor was quite nice, but they should regularly monitor the jacuzzi, since as it is outdoors and open to the air, there were lots of 'things' floating in the water, which if they would come up once an hour and scoop with a pool net would not be the case. A very easy thing to fix, and then the jacuzzi would be more comforting for the guests. The restaurant was limited in selection, but delicious nonetheless. Their approach to serving only organic foods is wonderful, and breakfast was delicious each day (fresh fruit and veggie juices, breads, fruits...) The internet in this hotel is so incredibly slow, it was like using dial up. It was so slow that it caused problems for me. I was a business traveler, and I literally could not do my emails for work in this hotel. Instead, I had to use the extremely expensive data roaming on my iPHone, just to be able to download and send emails, and this cost should not ever have to be incurred by a business traveler staying in a hotel that offers internet. For a brand new hotel, this was an extremely disappointing let down.
Staff is excellent - very customer oriented and super friendly.
We liked everything about this hotel. Good lighting, good natural light, very nice breakfast with plenty of choices, comfortable bed, great shower, large balcony and very clean. The friendly, knowledgeable staff helped us plan our time there and did everything to make our stay perfect. When corresponding with the hotel before we arrived I always got a quick and friendly reply. We would stay here again. It was a fairly long walk to the metro station.
The service. .
The design of the hotel and rooms had immediate impact on arrival. It is stunningly designed. Breakfast is gorgeous with a self-service buffet to suit all tastes and whims. Machine-made coffee was available from the waitress. A very small point- no self service hot beverages available at breakfast. Excellent coffee was freely available from the waitress but guests can't help themselves to hot drinks or a top-up.
the reception and breakfast staff were very very nice and the location is great. the housekeeping needs improvement, specially for the price. The savery options at breakfast were kind of poor and the bar closes far too early
Lovely hotel - Rooms excellent and public areas attractive. Walking distance to excellent restaurants and boutiques and staff brilliant. Nothing - it was wonderful
Very friendly and helpful staff. Great hotel.
A great hotel in the best location of BA, just a couple min walk from all the best restaurants, bars, and disgners shops. Really great personnel at the reception desk. Beautiful place to relax after a day BA.
From the moment I walked in I was created with a enthusiastic hola. They showed me all the places to go and where very helpful in getting me there. Service was above and beyond expectations. Would have liked an iron and ironing board in the room. It is available upon request.
Great staff, extremely pleasant, and helpful. When I first arrived, they helped me with the taxi driver who was trying to rip me off. The staff gave great tips for restaurants, shopping and were really nice. The room was great. Jacuzzi in room was a nice touch.
The staff were really welcoming, friendly and helpful and our room was lovely
Staff, very helpful and friendly No
tone of the hotel; great buffet
Friendly and hepfull staff Not at all..
The service was wonderful. They arranged for ground transportation and in-room massage. They were very accommodating. They need more trash cans in the rooms
nice new hotel, big loft, very nice funiture. friendly staff! hotelstaff has to be trained! breakfast could have more different items; slow service when more than 5 guests have breakfast on the same time;
Room size, Location, atmosphere. N/A