Car hire in Alexandria (Sydney)

Best rated

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

6.0

Value for money

10.0

2 locations in Alexandria

Locations in Alexandria (Sydney)

50 Ross Smith Ave

+61 429 363 794

Monday	05:00 - 23:00
Tuesday	05:00 - 23:00
Wednesday	05:00 - 23:00
Thursday	05:00 - 23:00
Friday	05:00 - 23:00
Saturday	05:00 - 23:00
Sunday	05:00 - 23:00

Unit 6, 221-223 Oriordan St

+61 283 381 551

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	07:00 - 17:00
Sunday	07:00 - 17:00

Fox

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Alexandria

Locations in Alexandria (Sydney)

Europcar, Terminal Building

+61 2 9207 9400

Opening times not available

Goldcar Rental SP

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Alexandria

Locations in Alexandria (Sydney)

342 King Street, Mascot

+61 2 9207 9404

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	09:00 - 17:00
Sunday	10:00 - 16:00

Apex

9.7

Wonderful

8 reviews

Cleanliness

9.5

Comfort

9.3

Pick-up/Drop-off

9.5

Value for money

9.1

One location in Alexandria

Locations in Alexandria (Sydney)

470 Ross Smith Ave, Mascot, NSW

+61 296 695 298

Opening times not available

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Reviews

10.0 Wonderful

May 2024

Closer to home :)

10.0 Wonderful

Feb 2024

Apex staff member Ibraham was AWESOME. Would be good to have a early return policy though. Had an emergency and had to cut my trip short by 2 days . Returned car early but no refund

10.0 Wonderful

Dec 2021

Helpful staff

8.0 Very Good

Nov 2022

We were disappointed in the extra charge for an early drop off. Also the shuttle to the pick-up took a long time coming. Also I was not pleased with the policy that they have for dealing with tolls. They have a surcharge on top of the toll charge. Unimpressed.

10.0 Wonderful

Oct 2022

Easy pickup and straight forward transaction. Quick replacement when front tyres were under inflated. Car was in very good condition but tyre warning light came on at end of hire. Need to ensure that they service cars between hires properly. Overall very good

10.0 Wonderful

Oct 2022

The staff without exception were super friendly and helpful, pickup was easy and efficient and drop-off was even better. The rates were also better than all the competitors for our 5 day trip. The car was a Mitsubishi ASX which is a nice size but just OK in terms of drivability, comfort and additional gadgets but it was clean and with plenty of fuel when we picked it up. We would choose Apex again.

Budget

8.7

Very Good

9 reviews

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

8.4

Value for money

8.1

One location in Alexandria

Locations in Alexandria (Sydney)

653 Gardeners Rd

+61 2 9245 1800

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	07:30 - 17:30
Sunday	07:30 - 17:30

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Reviews

10.0 Wonderful

Jan 2024

Price was unbeatable. Car condition and cleanliness was top class. Excellent checkin and customer service. Will absolutely recommend and do business with them again..

10.0 Wonderful

Dec 2023

Lack of directions and signage to return to rental car at airport Sydney caused 45 min of lost time and high frustration.

10.0 Wonderful

Jun 2023

Staff were so kind and professional. Prices were great, I hire cars frequently for work and by far budget has been by best experience compared to multiple big competitors. Will definitely use again.

6.0 Okay

Mar 2023

Budget needed up… quoted $260 then charged $680… now 3 weeks later and still trying to get my refund processed. Customer Service at corporate level needs to be much better. Staff at both pickup and drop off were awesome!

10.0 Wonderful

Mar 2023

Check in and check out staff were friendly and helpful.

10.0 Wonderful

Dec 2022

Wonderful guys thanks for the great price and great experience, loved that I could drop the car off at the airport too at no extra cost. Please getting such great car hire deals in Australia as I travel there very often. Thank you! Sincerely Daniel Fabiano

Avis

8.5

Very Good

Cleanliness

8.8

Comfort

9.1

Pick-up/Drop-off

8.5

Value for money

8.0

One location in Alexandria

Locations in Alexandria (Sydney)

653 Gardeners Rd

+61 2 9245 1800

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	07:30 - 17:30
Sunday	07:30 - 17:30

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Reviews

10.0 Wonderful

Apr 2023

Pros: Car was very comfortable & fuel efficient. Staff was very professional. Quick & easy return. Cons: Rates were a little high. We did not like that we were threatened with a $170AUD fee if the car was not cleaned upon its return. We had never heard that before with any other rental we've had.

Hertz

8.2

Very Good

6 reviews

Cleanliness

8.2

Comfort

8.2

Pick-up/Drop-off

7.7

Value for money

8.0

2 locations in Alexandria

Locations in Alexandria (Sydney)

296 Coward St

+61 2 9493 4590

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

48 Ross Smith Ave

+61 2 9493 4190

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

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Reviews

2.0 Poor

Dec 2023

Cancelled my reservation because my plane got cancelled, but will not refund me. Poor customer service.

10.0 Wonderful

Nov 2022

Staff were very helpful

Thrifty

8.1

Very Good

10 reviews

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

7.8

Value for money

7.5

3 locations in Alexandria

Locations in Alexandria (Sydney)

48 Ross Smith Ave

+61 136139

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

Corner Bourke & Gardeners Rd

+61 2 9699 9555

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	07:00 - 17:00
Sunday	07:00 - 17:00

Sydney Intl Ap

+61 2 9582 1722

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	08:00 - 16:00
Sunday	07:00 - 17:00

Filters

Reviews

6.0 Okay

Jan 2020

Pros:

The class of vehicle i booked was not available, yet I was charged the full amount BEFORE being informed that the full size SUV was not available. When I wanted to compare other options and cost, I was told to wait (with a 1 year old baby, after a 14 he flight) and ignored for an hour. Staff was short, rude and not interested in providing information. When I offered to return the nexr day to collect the class of vehicle I booked, that was also declined. I eventually got a smaller car, that forced me to change my family holiday plans, required the use of a second vehicle for 5 days.

Cons:

I should've received the car I booked, or provided with alternatives. I use Thrifty aften (4 times a year, for about 3 months in total) but will reconsider my options in future

10.0 Wonderful

Jan 2020

Pros:

The staff member we dealt with at Sydney Airport could not have been better. She was helpful, knowledgeable and extremely friendly. Well done Thrifty for employing the nicest staff!!

Cons:

The whole process was flawless, great service.

10.0 Wonderful

Nov 2019

Pros:

Very helpful staff,

2.0 Poor

Oct 2019

Pros:

Nothing !!! They could not provide the car that I booked and paid for in advance. They stated that a Mercedez and a Toyota are the same categorie ( which they are NOT) So they cancelled my 2 reservations and I had to find a different alternative. Very in professional I travel to many countries and I will NEVER use them again. Now I have to get my money refunded let see how that goes.

10.0 Wonderful

Sep 2019

Pros:

The front desk was very helpful in making sure our group got the best SUV for our needs. The staff at return was incredibly quick and friendly.

Cons:

Instructions on which terminal is best for returning cars would have been helpful. We had to take the bus 4km because we dropped off the car at the domestic, instead of the international terminal.

2.0 Poor

Apr 2022

I was given no booking, not told where to pick up the vehicle, or where the office was. no reply to any emails and I had to hire a car from another company. I now have to some how get my money back.

Ace Rental Cars

7.6

Good

10 reviews

Cleanliness

7.8

Comfort

7.6

Pick-up/Drop-off

7.5

Value for money

7.6

One location in Alexandria

Locations in Alexandria (Sydney)

50, 50 Ross Smith Avenue

+61 429 533 283

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

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Reviews

10.0 Wonderful

Oct 2022

Site was a little farther away from the airport. Transfer to Ace was difficult to find.

2.0 Poor

Aug 2022

Booked a “mystery compact car” and they tried to give me an 8x seater people mover. Then charged me an additional fee to actually get a compact car Wrong instructions on airport collection came through in the email vs on the phone as I had to call up 3x. Staff on the phone were abrupt and rude Staff at counter said it wasn’t their problem the car had been advertised as “compact” when it wasn’t Driver who collected us from airport couldn’t lift bags or help in any way Just wouldn’t recommend, scam. Spend more money, at a known hire company at the airport, much easier and you actually know what you’re getting.

10.0 Wonderful

Jul 2022

The friendly staff were excellent. The presentation of the office and the bathroom was a bit untidy.

Simba Car Hire

7.1

Good

7 reviews

Cleanliness

8.2

Comfort

7.7

Pick-up/Drop-off

7.1

Value for money

7.1

2 locations in Alexandria

Locations in Alexandria (Sydney)

251 Coward Street, Sydney Airport, Mascot, Australia

+61 2 8005 6696

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

Sydney Airport , Australia

+61 2 8005 6696

Opening times not available

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Reviews

8.0 Very Good

Jul 2024

Was good no issues.

10.0 Wonderful

Feb 2024

Got pick up from airport and drop off. Very convenient and easy.

2.0 Poor

Aug 2023

While this company claims to be at the Sydney International Airport, they are not actually at the airport, they're off site & have no rental desk, representative or courtesy phone at airport. While booking, this company's location is represented as "Sydney International Airport" with an address following it. It turns out if you search the address, that address is not at Sydney International Airport, despite claiming that it is. Instead, when you arrive and are told by all the other car rental places that they are off site and you have to call them, you have to use your own phone (an international call if you not from AUS) to request a shuttle be dispatched. After calling for a shuttle, the company sent ours to the wrong terminal even though we had provided our flight info when we booked the car rental. After waiting nearly 40 mins with an exhausted two year old & having to make a second international phone call to ask what was going on, the company blamed us for their mistake & insisted that we gave them the wrong terminal information (in reality they never asked what terminal we were at and assumed we were at the international terminal). They then insisted that I was supposed to call 24 hours ahead of time to schedule the shuttle (the instructions provided by them, in contrast, state nothing of the sort, only "For detailed pick-up instructions, please call [...] at least 24 hours before your pick-up time. Please go to: Priority Pickup Area / Rideshare Area. A shuttle will take you to the rental counter."). They disliked that I refused to accept responsibility for their mistake, that I pointed out that their instructions said nothing about being required to book a shuttle in advance while quoting what it actually said, and that in the process of disputing their accusations and complaining about the disaster that is their pickup process I swore on the phone. Their response was to threaten to not give us the car we had pre-paid for. The shuttle driver was appalled by how we had been treated and told us to ask to speak to a manager and report the behavior. At the off site location, the company representative insisted that he was the manager of the company and there was no one else in the company I could speak to in order to file a complaint and then claimed that I had broken a law, so he was within his right to not rent me the car I had already paid for. When I pressed them about what law I had broken, he then claimed it was actually an internal company policy that, as best he could describe to me, no one could ever actually know about or have been able to read ahead of time (& he couldn't produce it for me either). Finally another employee attempted to smooth things over by suggesting that it was a misunderstanding caused by poor communication by the third party booking service used (also not my problem and a reflection of their arrangement with these companies), and they finally gave us the car we had reserved and paid for. This was by far the least professional rental car company I've ever used and can not believe they treat their customers this way.

8.0 Very Good

Aug 2023

Car was perfect but not much power

10.0 Wonderful

Feb 2023

Good price for nice cars

2.0 Poor

Aug 2022

Just be clear, Simba is not fully blamed but QEEQ is definitely the worst. Horrible customer service and definitely no return business for sure. Amazingly embarrassing and waste of my time.

East Coast Car Rentals

6.8

Okay

7 reviews

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

7.4

One location in Alexandria

Locations in Alexandria (Sydney)

Level 3, Park on King, 336-338 King Street, Mascot

+61 1800 474 258

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

Filters

Reviews

8.0 Very Good

Apr 2023

Didn't receive the SMS for instructions on transfer from airport. Other than that we had a great experience with nice staff.

8.0 Very Good

Mar 2023

Very impressive helpful service. Clean and reliable car

10.0 Wonderful

Jan 2022

Amazing service

2.0 Poor

May 2022

I have not been provided the car i promised and i have been provided a MG car which was nothing but a Chinese faulty car where no gadgets work. Absolutely bad experience

2.0 Poor

Mar 2022

Their branch wasn't open when I landed, was unable to pick up car, and wasted an hour and a half waiting for a shuttle that never arrived before I realised that was the issue. Not impressed.

Europcar

5.1

Fair

8 reviews

Cleanliness

6.9

Comfort

6.6

Pick-up/Drop-off

5.5

Value for money

5.3

One location in Alexandria

Locations in Alexandria (Sydney)

Sydney Airport

+61 2 9207 9400

Opening times not available