Inside of windshield was filthy, had to clean it myself
Top-notch customer service! The best part of our experience was the outstanding customer care we received from Christina. She was kind, helpful, patient, and very accommodating ,to our situation.. She is the reason we will use Budget again. Thank you, Christina!
The Chrysler Pacifica had lots of pet hair (cat or dog), dirt, debri, & etc. It would have been better for me as a customer, to have been clean. At least vacuumed to get the pet hair up/out/gone.
Great folks. Unfortunately car had minor issues-Bluetooth intermittently malfunctioning, button on rear passenger seat came apart and window control of front passenger door came apart easily
Easy in, easy out
Budget was closed at ABQ - directed to AVIS counter. They did NOT have the RAV4 AWD that I had reserved (with nav) ; nor did they have any AWD vehicle for me. The agent said thy don't have AWd vehicles because ABQ only gets snow one month out of the year - I didn't know people who rented in ABQ never strayed out of that city!) After searching, the agent found a FORD Edge with AWD - for an ADDITIONAL $25 per day above the cost of the AWD quote. The right rear tire sensor kept going off during the trip, but the tire itself was not deflated. It is a noisy ride and the seats are not comfortable for a long trip, You have to look at the digital controls on the center console- That is not a safe practice going 75 mph on the I-40. After driving this vehicle for over 2k miles, I can say I would never buy a FORD Edge.