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Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
location, bathroom and breakfast difficult parking
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
Perfect location good rooms
The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
I liked most the location, the helpful staff, and the quiet room.
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Proximity to Arena and main tourist areas
Central location. Great breakfast.
The modern and renovated suites wrapped in ancient buildings. The umbrellas. Wi-fi access is still with user and psw.
Very good location in centre of Verona near main sites
As a solo traveller and a female I did not like being placed in a room separate from the main hotel
The guys Jimmy and William from general services at the hotel area great! Very poor service at the reception. Reservation was not made properly and I had to be transferred to another hotel for 1 night. They have this "apartments"away from the hotel building that is not practical. Shuttle to take breakfast is ridiculous. I was not informed at the reservation.
position was great could walk to everything. Breakfast was great.
The staff at reception spoke english and were helpful. Our room accommodated 4 people reasonably well for a European hotel and was comfortable.The breakfast was fresh and plentiful with a wide selection of drinks and food. The location was very close to the old town centre and thus tourist attractions were within walking distance. The hotel room had a great booklet that suggested suitable walking routes with historical information in several languages.
Almost next-door to the Arena and within easy walking distance to the train station. Room in the new hotel building (separate from the Reception building) was comfortable, clean and quiet. Staff was friendly and helpful. Would have appreciated a coffee/tea-maker in the room, but it's absence may be normal for 3-star hotels in Europe.
very good location:100 meters from the historical center and only 4 min by bus from the train station. the breakfast was continental, but rich and good quality.the room was not big but very nice and refurnished, the bathroom spacious and functional. Above all, the bed and the pillows were really nice and comfy. the price i paid at the time was ok, but i wouldn't pay the prices i see now.
The location was perfect. The hotel can not offer much of a comfort though if you are in Verona for a few days it is a very good option.
good breakfast, helpful staff, clean rooms, etc. please note my address is: ashton keynes not keyners
we liked the location particularly,and the breakfast was also very good. our room was small but we had been told this on booking and as we were only there for a weekend it really didn't matter.
location, staff helped us find restaurants and could not do enough for us
The Hotel's location is perfect for site seeing within the city on foot, shopping and is close to several great restaurants.
Excellent location Very small room
the comfortable room, bathroom cleanliness. on the first floor, you hear the street noise too much.
Hotel very close to Ampitheatre and restaurants. Secure parking. Difficult to find, even my top of the line GPS couldn't do it. Had to enlist the services of a local on his bicyle, everything else good.
The location of hotel is so convenienet for the city tour and shopping. Also the garage facility is important for this city center although you have to pay it. The room we stayed is larger than our expectation of a 3 star hotel: It is difficult to find the hotel if you drive to, altohugh it is so close the center. It is better to recommend parking at a park next to Arena, and finding hotel to get a description of route as we did at the end.
Lots of power points and good strategic lighting. Trouble had been taken by the staff regarding our query about an elevator. Actually it was one of the most convenient rooms we have ever had.
Proximity to town centre garage was not very good and the man who moved the cars around was not very competent
Location within walking distance of main town Very noisy at night in the streets below
We found the staff consistently helpful and pleasant. The location is great, and we were very happy with the Europa. No
The location is strategic. The hotel staff are friendly and very helpful especially the man who was on am duty on the 23.10.2010. ( His shift was over at about 8.30pm ). Sorry I didn't get his name. Nothing
We appreciated the hospitality, friendliness and help that this hotel's staff provided us during our stay.
It was in a great location in town. We had walking access to the sites we wanted to see.
There was car parking available. It was located in the right place. Ridiculously bad value for money. Surly reception staff. Inefficient breakfast staff. At breakfast, first in gets fed, but later on - tough.
Excellent location; nice rooms; good breakfast
location is great, staff is very friendly and helpful -
location and helpful attentive staff
The cleanliness of the room and bathroom. The friendly and professional service during breakfast. And a professional front desk team.
The vicinity of the center, cleanliness of our room, price of the hotel and the possibility of using private parking of the hotel
Excellent location (a little difficult to find by car due to one way streets but on foot very close to everything), very large and nice room Despite prominent signs everywhere regarding smoking being prohibited in the hotel, when someone smoked a cigar in the corridor outside our room and the smoke penetrated our room, the hotel staff at the Reception Desk were rude, unsympathetic and uninterested. A room of much lower standard was offered but no discount forthcoming. The only other offer made was to upgrade to a suite at greater cost
Very convenient location, comfortable, very good buffet breakfast by Italian standards. The rooms backing on to the laneway can get a lot of traffic noise.
I came to the hotel early but could check in anyway. Not very helpful when I wanted to know the times for the flightbuses from the trainstation.
very near the most interesting places
The location of this hotel is perfect for enjoying the historic center of Verona. The staff was very helpful.
the staff was very kind, the hotel was great, the room I stayed in was also great. The location of the hotel is ideal if you want to take a few walks in the old city. It was a bit expensive, but ok.
cleanliness and location breakfast
Nice and spacious rooms and quiet location near centrum Very small breakfast room
Very clean, large room
New hotel in the center of Verona with very quite and well equiped rooms and secured parking.
I really like the location. It was very close to the center of Verona. And also I was impressed by the breakfast. Nothing.
The room was nice and cosy, brakfast until 11am is a plus, the structure is new and clean. The parking was a little uneasy to reach and expensive.
The location is great to access several touristic areas. Although the locatios is good, the street where the hotel is located is not good.
the location, staff and the hotel itself all contributed to the experience. no
Location and breakfast. Small and not great value.
Excellent location, breakfast and comfort. International standard
There was a lovely selection for breakfast. The computer in the lobby for guests was a great convenient. The location of the hotel is close to main attractions. It was a hard to find at first.
Excellent location, just a short stroll from Piazza Bra and the old town of Verona. Gorgeous decor, comfortable room. Modern, spotless bathroom. Small hotel with an intimate feel. Charming staff. Small bar with little atmosphere, though not really necessary as plenty of bars just outside.
convenient position to arena
Situated 200 m from Piazza Bra, very convenient.
Good location in the heart of town. They nickle and dimed the guests.
Localization Difficult park car.
The room was comfortable. The location was great. The front desk staff was superlative.
very clean modernised bathroom and bedroom
The room was big and clean, breakfast was good Room smelt like a smoking room
Superb location. very clean, large room. Excellent breakfast with great variety. Helpful staff. if we had been staying longer I would have asked if we could have adjusted the air conditioning to go slightly lower but this is just for me and I do not class it as a complaint.
Staff very friendly and helpful.
The location for the Verona Arena was excellent. The room was comfortable and nicely air conditioned. The shower room was modern and very spacious and proved to be an excellent arrangement. When booking a double room would have expected a proper double bed and not two singles placed together. This arrangement, however, was workable.
Helpful staff. Excellent room. Nice balcony at the back of the hotel overlooking a small park. Just 10 minutes walk from the station, the seafront and the shops. 15 minutes walk to the tourist area.
The location for hotel is perfect - near Arena and we could easily get to other places. There are many shops in nearest streets, also different restaurants, so you can choose from different.
Everything is O.K.
Almost all, especialy the locathion.
the location the bathroom
Location, Friendly staff. A really nice Hotel to stay at No . lovely stay - too short
The hotel is in the city center and was a little bit noisy at night.
Well positioned - excellent view from room to Piazza Bra and Roman Arena which are a few steps away - efficient if not especially warm customer service. Warm air heating of the room (October) has to be turned on by calling reception - no heating in bathroom - heated towel rail not working. Usual uninspiring Italian buffet breakfast - too much pastry not enough appetising choice of fruit or cereal.
The staff were very nice and friendly. The breakfast was very big.
Fantastic for location. shopping, eating out There is a bar opposite, noisy on a Friday and Saturday night. We didn't get to sleep until the early hours. Not good if you need an early start.
Excellent hotel. Everything was new and clean.Extremely well locted and the empoyees were very nice!!!
helpfull staff breakfast facilitys poor , no room service,no fridge in room.
Cosy and comfortable room. No safe in the room.
I visited the horse show in Verona with my grand daughter and we spent a wonderful evening in Hotel Antica Porta Leona, it is by far one of the best hotels I have stayed in for a long time (and I spend a lot of time in hotels around the world due to business), compliments to the owners and all the staff who were extremely helpful when my grand daughter left her teddy bear, which they kindly posted onto us, many thanks to them all. Nothing all wonderful
The hotel was conveniently located, it was a nice size, it had good facilities including a gym and a spa, the rooms were modern and of a decent size, would be very happy to return. Nothing
The location in the historic centre of the city was very convenient. Although the hotel has no car parking which makes things difficult if you arrive by car, the staff are very helpful to arrange free permits and move your car in the public parking spaces immediately adjacent to the entrance or to arrange off site garaging for a fee. Our room's windows were eight feet from the floor and so there was no view out.
The cleanliness and location of the hotel and the comfortable room and shower. At times one could hear conversations next door.
The staff and the location. My room on 1st floor seemed a bit dark.
Central location, very good for sights and shopping. Excellent buffet breakfast, very good service. Extremely clean, comfortable and quiet. Staff spoke very good English and very helpful. None
The Staff Nothing
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
We loved our room, with balcony onto the street below and a wonderful view of the rooftops. It is quite noisy, but that is the price you pay for the central location. The room was absolutely beautiful and my daughter loved the whirlpool bath. The shutters did a great job of cutting out the light which meant we were not awakened by the early sunrise. The decor was very nice indeed and there was useful information in a book in the room. We were happy to have a safe to lock away our valuables, we managed to get wifi in our room, and we thoroughly enjoyed our stay, including the chance to experience the Juliet courtyard in the peace of the evening. It was a shame not to have a kettle or way of making a hot drink. The sofas were not comfortable although they were very beautiful. The sloping ceiling of the mezzanine bedroom is very low and beware if you get out of bed in the night - the switch was right over the other side of the room!
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
The staff went out of their way to help me with every demand or question I had
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
The staff was very kind and the locations is very central.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
Staff was wonderful room perfect location unbeatable. We loved our stay.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.