Pros (+) The staff at the front desk was wonderful. Very helpful during our stay and extremely friendly!
4 stars
Hotel Gran Palace
Photos of Hotel Gran Palace
Overview
Hotel Gran Palace offers accommodations in the city center of Santiago. Free WiFi access is available on site. Plaza de Armas Metro Station is 500 meters away. The air conditioned rooms feature a private bathroom, a flat-screen cable TV and a minibar. A daily buffet breakfast is served in the property's restaurant daily. At Hotel Gran Palace guests will also be able to enjoy a traditional or international meal at any of the property's 2 restaurants, or enjoy a local cocktail at the bar. Other facilities offered at the property include meeting facilities. The property offers free parking. Additionally, this property has a 24-hour front desk with a luggage storage service. The Hotel is located 300 meters from La Moneda Palace and 400 meters from Plaza de Armas.
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Amenities at Hotel Gran Palace
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Oven
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- City view
- Storage available
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Upper floors accessible by stairs
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
Dining
- Minibar
- Restaurant
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
Pool and spa
- Hot tub
- Sauna
- Pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Reviews of Hotel Gran Palace
7.9
Good
2263 verified ratings
Wonderful
944
Very good
518
Good
343
Okay
156
Fair
144
Mediocre
59
Poor
99
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly highlighting the helpfulness of the staff. However, there were several complaints regarding cleanliness, with specific mentions of issues in bathrooms and outdated facilities. Overall, while many enjoyed their stay, some guests felt the hotel did not meet their expectations in terms of cleanliness and amenities.AI-generated from customer reviews
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7.9 out of 10
266 reviews
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Location
Paseo Huérfanos 1178 Piso 10, Santiago 8340420
What's nearby
- University of Chile152 m
- Plaza de la Constitucion200 m
- Catedral Metropolitana de Santiago333 m
- Palacio de la Moneda340 m
- Plaza de Armas369 m
- Mapocho Cultural Center0.9 km
- Santa Lucia Hill0.9 km
- Pontificia Universidad Católica de Chile1.2 km
- Santiago City Centre1.6 km
- Plaza Baquedano1.8 km
- Parque O'Higgins2.3 km
- Fantasilandia2.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Gran Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Gran Palace
Nearby hotels and places to stay
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See most recommended stays in SantiagoGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Santiago Arturo Merino Benitez |
Distance to airport | 13.3 km |