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Warm welcome and always kind staff; room not too large but comfortable, clean, modernly furnished; good breakfast. Best as base for visiting the city or for business. No restaurant in the hotel, but some around it.
Nice location, nice staff, EXCELLENT ROOM / room facilities. Temporary road building works near the hotel during my stay.
warm room, good shower, silent neighbours, excellent location is suitaible for everyday walking so dry air in room
The location is very good. A ten minute walk across the bridges of the Neva to Palace Square and the city centre. Just a couple of minutes walk to the Fortress. High level of comfort of the hotel. Reception staff spoke excellent English, and were very willing to help with advice and arrangements (taxi, tickets,etc.). Bottled water supplied free of charge. Busy road (but then all roads are busy in St.Petersburg), with the usual noise. Breakfast was good but sometimes had to wait for the various items to be placed out; the girl seemed to operate at her speed and never spoke.
Clean room Noisy as next to the road
Warm ambient, modern equipment with old style looking, courtesy and attention to customer from frontdesk people, good breakfast in terms of quality even if not so big choices High noise level coming from neighbouring rooms and corridor, but just in day hours, not in the night. The space available in breakfast room is too small, sometimes it could happen do not find free table to sit down (specially if alone travellers are taking two or more sits at once)
Location is nice, the staff is very friendly. Rooms are clean and well equiped. The hotel itself is quite small and very quite and peaceful. Breakfast is quite poor (not a lot of hot meals, no fried eggs nor bacon).
The hotel is safe, exceptionally clean with good rooms , excellent bed and TV..helpful staff and in a very good location Breakfast room a little small, perhaps more fruit available
nice interior, was very clean in the room, kind staff
A very nice and cozy hotel with very good service! Nothing
Staff, restaurant air conditioning system, sound insulation in the room
everything was in line with good standards location
The hotel is centrally located in thequiet environment of a courtyard of a small business centre - almost unique for St Petersburg. Ideal for guests travelling with a car, as there are parking spaces in the courtyard, directly at the hotel. Staff is very friendly and helpful, with good command of English language. We enjoyed our stay! Not really...central aircondition did not work during our stay, which was not a problem, because the hot summer days were just over...but there was a local airco device placed in the room, which made some noise
We stayed in hotel during price discount campaign. We were very positively surprised with the cosy rooms, cleanness and good staff. Location is nice, far from big streets, 15min walk from Petrogradskaya metro station. Sauna is nice, including russian and turkish. Jakuzzi and tun with cold water are available, free till 5pm
I'd like the place - it's quiet and convinient. I didn't like food quality at restaurant. It was very bad internet service (wifi) and conditioning in the room.
Small cosy hotel, at 5 minutes walk of metro. During winter, better regulation of heating. Now very hot!!
Staff very helpful. Good location to metrostation.
Clean rooms, quiet location. Guarded parking on the territory. Despite the fact that there is free wi-fi in the hotel I was not able to get acceptable level of sygnal in my room. To use wi-fi I had to go down to the lobby.
The reception staff. The distance fom downtown.
The room was good. Too far away from the city center if you want to walk or find your own way.
Hotel is quite ok. Fully corresponds 3* in Europe. Nice pub in 1st floor working long in the weekends. Rooms are clean cosy, well accomodated. Breakfast are too poor.
Nice room, good new design. Bar downstairs is good as well. Wide choice of beers. There was no room of the type I book (superior double) available.
Clean, modern, simple decor in a good neighborhood 1 metro stop from center. Very convenient to 24 hour market and decent Pub off the lobby. The staff was young and tried to be helpful, but most spoke only some English. So no real concierge services. Excellent choice for the traveler who is independent and can book online own museum, tour tickets. Buffet breakfast, included, was small but adequate.
in-room broadband internet, air conditioner, room and hotel design were the strongest points of the hotel for me. It's also located just two subway stations from the city center and is situated in the historical center of St. Pete. All in all, a simple european-level 2.5/3-star hotel - good enough for its price. Perfect for business trips or solo/couple travellers who are capable to guide the city for themselves. The internet connection didn't work from the start - had to complain to the hotel staff. It was also cut off one hour before the actual check-out time which was very frustrating - felt as if I was kicked from the hotel. There was also no soap dish in the bathroom. One could also mention otner other minor issues but they truly are minor.
i think, it's really nice hotel. Modern design, carefull stuff.The hotel location in the center of the city,within walking distance of many attractions. Nothing. Everything was excellent.
Convenient location (2 minutes walk to the metro station), polite staff, good and various breakfast. The room was spacious and clean. Our blanket smelled awfully.
Clean and confortable room. Located close to metro station and just 2 stops to city main attractions. Also easy to reach it from railway station. Poor breakfast and if you come, by any chance before check in time, have to wait. Drapes are transparent and can be a problem during white nights period.
The staff were extremely accomodating. Anything I requested was graciously provided by whomever happened to be working at the moment. The room was so functional. I loved all the little hooks and nooks. The lighting was versatile. I could hook up my own laptop in the room! The bed was cushy. The restaurant/bar, lobby area was fun to just hang out in, read a book, watch people go by, etc. I felt very safe. I will be back at least two more times to St. Pete and I will choose this hotel again. Didn't like that I was charged for my first night there even tho it wasn't my fault that the plane was delayed and I missed my connection.
There was no conditioner manual at the room, so we encountered some troubles with turning it off
Continental breakfast was plenty of good food. Room furniture, tv and bed / mattress probably too old, it's evident they have to renovate them soon.
Cleanliness of the room, good staff, good location. Mosquitoes
Everything was excellent! Clean comfortable room. Attentive obliging staff. The weather was cold, but we got an air heater as soon as we asked for. Free wifi. If you don`t have a car, it takes 20 minutes to get to nearest metro station.