Guests say
Guests appreciated the excellent location of the hotel, being close to the city center and metro stations. However, many reviews highlighted issues with the service, noting the lack of staff presence and communication barriers, particularly for non-Russian speakers. Cleanliness was also a concern, with mentions of unpleasant odors and maintenance issues in the rooms. Overall, while the location is a strong point, guests felt that improvements in service and cleanliness are necessary.
AI-generated from customer reviews