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Room layout Breakfast reception and area layout could be improved
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
very good location not being able to open the windows
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
the hotel is near at the shopping centre and musea.
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
clean, comfort, cordial staff
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
Very central Not all rooms have wifi in room
All very pleasant; great location None
not far from the train station and the room is clean, all facility are in good condition. none
our party of 9 went for the annual rotterdam carnival and the hotel emma happened to be on the route of the street parade. we sat on the roof terrace and watched from above....fabulous! it didn't have a bar/lounge/communal area
Very friendly helpful staff. Clean rooms and everything worked. I liked having a fridge that was not cluttered with a mini-bar.In the centre near to a pedestrian zone with shops and bars. An excellent breakfast included and free internet access.
Very convenient location (10 min. walk from the main station, tramway and metro "downstairs"). Very hot in the room. Little bit noisy outside (two or three cafés opposite).
I liked it. The brekfast is good. Special thanks to Sa, from the staff., He was very helpfull and gave me good tips.. The hotel is in a central and near to the museuums Poor lighting in my room.. On Saturday night was very noise because there is a night club close to the hotel but on suday night is quiet area.
Location, breakfast good and people friendly. Nothing- it was fine.
Overall a pleasant stay in a good location Noise from other guests - one night only
staff services...very friendly and helpful. Breakfast was good. Steep steps and narrow hallways
internet access a good bonus, no fresh cut fruit at breakfast, having to leave key at front desk when leaving each time and having to buzz to get back in, some street signage was misleading (one side of sign was ok, other pointed in wrong direction), no shower curtain on shower, slippery shower floor, excess furniture in room (round glass top table, plastic flower arrangements), no fridge or c/t making facilities in room.
I found the staff very friendly and helpful. The hotel has character and is very central.
First of all: it was nice to see seasoned and authentic Rotterdam employees instead of young inexperienced staff one comes across so many times. The hotel had a nice cozy atmosphere, my room on the back was very quiet. The location was perfect for museum visits and ending the night at Rotown and then walk back. When breakfast was also good, I realised I could not say a single bad thing about my stay here. I will definitely book again.
friendliness,cleanness and no disturbance maybe bill wise
Very nice position, quiet street, breakfast fine. Smelt faintly of cigarette smoke, not a plus.
Nice, cosy, family-feel hotel
Very good location in central Rotterdam. Nice breakfast. Every night a strong smoking stink came up to my room which was located on 1st floor, I think from the lobby and the bar. It was very unpleasant. I could recommend this hotel if they got rid of the smoking stink!
with good environment, smile loving guys at the reception desk. no shopping mall around, taxi what hotel helped to call up will request for tips compulsory.
location, close to public transport
Nice hotel nearby city centre, plenty of shops and nice restaurants nearby. Rooms are nice and clean, breakfast was also ok but the best of this hotel is the staff, they are super. Parking fee
Room size was OK The heating was not on during the day. So it became a bit cold. An electric heater was provided but still....
Breakfast provided at the hotel was nice. Furniture of the rooms was bit old.
Great price for a small, clean room near some great restaurants and bars. Furniture old and worn.
The bed was comfortable There was nothing to do and it was very basic
Breakfast that was incuded although it was packed The staff was unorganized and very slow. Had to wait for a front desk person and when they were with me, they seemed like they did not know what they were doing. The location is not as ideal as they advertise. Wireless Internet use expensive
Breakfast was good Shower not installed proberly. Floors get wet when taking a shower
The staff was really friendly, the room was very nice, big and clean. It was a bit cold in the room and they said, that they can only heat up at night. But it wasn't really bad.
It is very easy to get to and very convenient for the business meeting I attend at the WTC.The shower in my room was excellent.
staff would have liked gym
Only stayed one night but it was pretty reasonably priced for the location. Walking distance to several local restaurants and bars. No parking for hotel guests. The public parking areas were pretty expensive.
terrace, free mini bar, very different, no pointless hotel fripperies
Friendly, professional, personal service and great attention to detail
It did not feel like a hotel - it felt like my apartment. It'slocation meant I had everything on my door step and there is no need for a bar etc . I booked the hotel because it was close to my offices in Rotterdam - but I was very pleased with the "feel". The staff were very helpful in soritng out my booking and travel arrangments.
The room was clean and large and was like staying in an apartment. mini bar was included in the price and was generous.
The room was beautiful, bathroom very modern and clean. Room equipped with Nespresso machine, water, beer, wine and crisps for free. One could not say "not liked" - but if one is not mobile, A Small Hotel is not a good choice (many very steep stairs).
The location of this hotel is fantastic, in the heart of one of Rotterdam's most atmospheric streets; with many great restuarants and boutique shops just minutes away. The rooms were very tastefully done, maintaining the charm of the historic house but with the serinity of a modern spa; clean modern decor and beautiful new bathroon. The room was spacious and airy; I loved coming in at the end of the day and taking a wine on a big comfy chair and enjoying the peace of my room. Along with the selection of beverages (water, soda, beer, wine, tea and coffee) and snacks (chocolate, nuts, soup), having the IPOD music station and some DVDs were a wonderful touch. The hotel was also lovely and quiet, no noise from other rooms or street. I would have liked a reception as the hotel is next to a coffee shop.
I loved the comfort of the room, the relaxing atmosphere and the feeling of being home. The absence of a reception outside working hours was not a problem. The breakfast served in the room was very pleasant.
Ideal location, close to many good restaurants & museums. Fantastic room with all the facilities you could need.
Very well appointed room- no fuss- efficient - pleasant - great size - like home and with service The no common areas and amenities could be bad for a longer stay
The Xbar (included in the room price) was a good thing since I often arrived late in the evening and had no time to buy something to eat. The ironing machine in the room I found it useful for business travelers. Nothing, really.