Overview

Birchwood Spa Motel

6 Sala Street, Rotorua, New Zealand
+64 7347 1800

AED 287+

Overall guest ratings

7.2/10 Good
Based on 374 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.5
  • 4.4

Nearby

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    About

    Enjoy your visit to Rotorua with a stay at Birchwood Spa Motel. You'll have free perks like WiFi and self parking. Rooms at this upscale motel feature bonuses like refrigerators and microwaves.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Room service
    • Hot tub
    • No smoking
    • Express check out
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 374 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
      8.0 "Great parking, according to 80%."
      7.5 "75% liked the proximity to sightseeing."
      7.5 "City centre within easy reach, said 75%."
      8.0 "Easily accessible by car, said 80%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "Management was excellent, said 88%."
      10.0 "100% said the reception staff was great."
    • 6.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.4 "Average comfort."
    • 5.5 "Food is average."
    • 4.4 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      1.8 "For 82%, the rooms looked old."
      2.9 "71% were unsatisfied with the kitchenette."
      4.2 "58% found problems with the furniture."
      4.1 "59% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 220 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 8.6 "Good value."
    • 6.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.3 "Average comfort."
    • 4.6 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.9 "Disappointing internet connection."
    • 2.9 "Horrible vibe."
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    Overall rating

    7.3 Good
    Based on 130 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.7 "Location is great."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Average comfort."
    • 6.4 "Average amenities."
    • 4.6 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      4.5 "55% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.4 "For 86%, the rooms looked old."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 22 reviews
    • 8.4 "Location is great."
    • 4.5 "Rooms are not good."
      4.4 "56% complained about the bathroom."
    data provided by TrustYou

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