Overview

Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua 8040, New Zealand
+64 7348 0199

AED 423+

Overall guest ratings

6.9/10 Good
Based on 505 reviews

Review highlights

  • 9.2
  • 7.1
  • 4.5
  • 4.0

Nearby

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    About

    Located just 5 minutes stroll to Rotorua Golf Club and 4 blocks to the city centre, Polynesian Spa and Lake Rotorua .Visit our website for our Best Rate Guarantee.

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    Copthorne Hotel Rotorua

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 464 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 6.5 "Service is ok."
    • 5.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      0.9 "Air conditioning was criticized by 91%."
      2.8 "72% thought it was too noisy."
    • 4.0 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      1.2 "88% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.3 "For 97%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
      0.6 "94% found problems with the furniture."
      1.4 "86% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 2.8 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 1.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      2.9 "Unfriendly atmosphere, according to 71%."
      0.8 "92% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    Based on 199 reviews
    • 9.3 "Terrific location."
    • 7.5 "Good breakfast."
    • 6.3 "Service is ok."
    • 5.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.7 "Bar is not good."
    • 4.3 "Internet is poor."
    • 3.9 "Not very comfortable."
      1.3 "Air conditioning was criticized by 87%."
    • 3.4 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "For 97%, the rooms looked old."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Overall rating

    6.9 Good
    Based on 259 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
    • 7.8 "Good pool."
    • 7.2 "High value."
    • 6.9 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      0.8 "Air conditioning was criticized by 92%."
    • 4.1 "Internet is poor."
    • 3.7 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      0.9 "91% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% had problems with the shower."
      0.5 "95% found problems with the furniture."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 4 reviews
    • 6.9 "Service is ok."
    • 3.8 "Rooms are not good."
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