Pros (+) Everything like it should be pleasure to stay there
4 stars
Renaissance Phoenix Downtown Hotel
Photos of Renaissance Phoenix Downtown Hotel
Overview
Situated in Downtown Phoenix, Renaissance Phoenix Downtown Hotel provides 5-star accommodation and an outdoor pool, a rooftop terrace and free Wi-Fi. It is located a brief stroll from Chase Field, Heritage Square and Phoenix Convention Center.
There are a range of amenities available to those staying at the hotel, such as a bowling alley, a beauty centre and a sauna. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in feature. A friendly tour desk is on hand and 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station is minutes away on foot, making it easy for guests to discover the area and its attractions.
Renaissance Phoenix Downtown Hotel has 528 rooms, all of which are fitted with cable/satellite channels, tea and coffee making facilities and a refrigerator.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably located for those who want to stay nearby when looking for a bite to eat. In the evening, guests are able to relax in the lounge bar. A wide choice of dining options are also available nearby.
Phoenix's attractions, such as the Arizona Science Center, Westward Ho and Union Station, are easily accessible on foot from Renaissance Phoenix Downtown Hotel. Additionally, many places of interest are within easy reach.
Latest deals for Renaissance Phoenix Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Renaissance Phoenix Downtown Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Things to do
- Gift shop
- Hiking
- Bicycle hire
- Cycling
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Rooftop pool
- Heated pool
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Renaissance Phoenix Downtown Hotel
8.0
Very good
494 verified ratings
Wonderful
275
Very good
66
Good
53
Okay
31
Fair
25
Mediocre
12
Poor
32
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the service, including billing issues and slow response times. The cleanliness of the hotel was generally praised, but some mentioned issues with amenities like the gym and parking fees. Overall, while the hotel has potential, improvements in service and amenities are needed.AI-generated from customer reviews
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All reviews
Pros (+) Yes concierge level very nice.
Cons (-) Nothing all was excellent
Pros (+) Friendly staff, clean rooms, quality amenities. Would return again.
Cons (-) A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.
Pros (+) Friendly staff and good location.
Cons (-) Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.
Pros (+) Great check in staff and very nice room.
Cons (-) Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Pros (+) Staff very friendly and helpful.
Cons (-) The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Pros (+) The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Location
100 North 1st Street, Phoenix, AZ 85004
What's nearby
- Phoenix Convention Center0.4 km
- Arizona Science Center0.6 km
- Arizona Center0.6 km
- Westward Ho0.6 km
- Heritage Square0.7 km
- Chase Field0.7 km
- Union Station0.8 km
- Arizona Women's Hall of Fame1.3 km
- Arizona Mining & Mineral Museum1.7 km
- FQ Story Neighborhood Historic District1.9 km
- Arizona State Capitol2.2 km
- Heard Museum2.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Renaissance Phoenix Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.8 |
|---|---|
Distance to city centre | 0.1 km |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 7.1 km |