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Location Uncomfortable beds, hairdryers not working and extremely limited sundry items, tea bags etc..
The quirky nature of the former prison - cleverly converted The lighting in the rooms was too dim to read
Nice hotel, interesting features and full of character. Unfriendly staff. Shower broken, both of us had to have cold shower in the morning, not so nice! Duvet cover ripped all across. When this was pointed out to the male receptionist on check out we were told that this is not generally the case in the c block!! No mention of sorry!! Made to feel like a liar!
Very comfortable and friendly staff. Would definitely stay again.
Central location, unique design, extremely handy for the Oxford Colleges which was why we booked it. Particularly liked the fact that you are immediately into the centre of the city as you leave the hotel Finding the hotel is difficult - the SatNav takes you to the back of the hotel( which is hopeless) and Oxford is very difficult for car drivers. Either do park and ride or leave yourself plenty of time and print a map.
the hotel building is beautifully restored and kept, the room and service were of high standard the hotel is dark everything is painted black there are very few lights and most places such as the brasserie and the main lobby are dim , everybody dresses in black at the reception desk and at the restaurant, black bed cover and black bed cushions black desk closet night tables, grey bathroom, black wall to wall carpet with tiny strips of red that reminded me of blood
Well situated.Intriguing building with a good ambiance.Has the potential to be excellent. Seemed under staffed at reception and so no warm feeling of care ,especially noticeable as this was the only customer engagement point.
Excellent location, great design hotel There was an issue with my bill at checkout. Reception quite rude
Althiugh it was a busy weekend, the staff, were pateient courteoud and helpful.
Responsive staff- about the best I have encountered. Taxi booked by hotel was 25 minutes late despite several calls by staff to chase
The hotel is very stylish and has a unique atmosphere. It's very close to the city center and the train station which is very convenient. The restaurant has superb food and is reasonably priced. The shower was quite challenging. No matter how hard I tried, the water I got was lukewarm at best.
The service was outstanding. Staff were really helpful, friendly and eager to make our stay great. The hotel has a fantastic location, right in the centre of Oxford, and it's clean, stylish and very comfortable. The bar and brasserie downstairs is great. I would definitely stay there on every visit to Oxford! There was nothing at all I didn't like during our stay.
An excellent welcome and staff could not do enough for us. Room was comfortable and beds lovely
Espesialy Yiannis perikleous was very helpfull because he specking Greek that is my language expensive
Very central location Hotel is a triumph of style over substance
Comfortable, clean, uniquely beautiful property! I have none.
Convenient location for walking to most of downtown Oxford. Bus and train station nearby for easy access from London and airports. Room was nicely furnished. Water pressure for sink and shower fluctuated wildly, from a trickle to splash-all-over-you strong. Minimal amenities - the hotel seems to consist of only a reception desk and a series of rooms. Street noise from college revelers every night (during term)
Bedding is fine. Room wasn't available On time. Female receptionist was completely impolite.
Location and the ammenities Dirty windowsDid not like the contract conditions - which were not stated at booking. If you dont report something you damages, you might get charged £50 pounds. Seems arbitrary to their favour.
I enjoyed everything about my stay at The Buttery. I wish I was there now. Next year I hope to stay ther again. I had to get back to the Unites States after only one week.
Near the pedestrian walkway and close to many shops and pubs. The plumbing is apparently below the sewer line because there was a pump on the sink, toilet, and shower. Problem is it was unpleasantly loud. And I think they missed a plumbing trap, because the bathroom always smelled like sewer gas. But, other than that the room was lovely and quaint. Breakfast was simple but super good. Croissants, butter, jelly fruit, sandwich meats, coffee was good too.
The heating was effective and the breakfast was good and promptly delivered at the time requested. The receptionist was friendly and helpful. I had trouble getting hot water in the shower. The tea and coffee tray took up a great deal of the desk space.
I only booked the hotel, my colleague who actually stayed said the hotel was comfortable, and services good
Location I did not like this hotel at all.
convenient location rooms small & could do with fresh lick of paint. Breakfast minimal & served in next-door restaurant! Not good value for price
Comvemiemnt locati to the centre of Oxford. Cleanliness of ther room The bathroom floor was very slipery and coudl eb a danger for an elderly perosn. Also the staircase was slippery anmd itripped down a few starisa t teh bottom.
THe location of the hotel is excellent. I arrived at Oxford late in the evening and took only 10 minutes to get from the central bus station to the hotel. I lived on the 3rd floor, so it was quite enough, although the was facing the George street. Anyway I used earplugs). This hotel is perfect for the short stay! The room was not clean enough, noise from the street
convenience to town centre
the bar and the reception make you feel welcome
Clean, close to bus station, a little noisy, adequate for an overnight stay Nothing in particular
The staff were very friendly and helpful, without being stifling. The noise! Really busy location and there was noise from the street below until about 4am.
Hotel staff were nice and polite. The location is excellent.
breakfast noise from people at bus station outside
Simple accommodation in the town centre
Good central location Very basic facilities which could do with some refurbishment for guest's comfort
Great location I found the service slow both for checkin and breakfast. I also found the common areas of the hotel a bit dirty and smelly, but the rooms were clean.
Location convenience and proce which was the reason I booked. Nothing in particular. I knew the hotel was next to the main bus station so was expecting the noise but it actually wasn't that bad. The room itself could probably do with a bit of tlc but on the whole for the price and location it was worth it.
the hotel staffs are nice, and the room gave me a feeling of home Nothing
the breakfast and location Noisy and a couple of rude members of staff. Room 8 & 10 - we struggled getting in and out of the rooms keys locks doors werent right.
Staff very friendly and helpful. Very central so a little noisy
friendly and responsive staff - great location! poor quality of facilities - needs an upgrade!