Overview

W New York - Times Square

1567 Broadway, New York, NY 10036, United States
+1 212 930 7400

AED 1025+

Overall guest ratings

7.9/10 Good
Based on 1,871 reviews

Review highlights

  • 9.5
  • 7.4
  • 5.1
  • 4.9

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Welcome to the center of the universe. A stone’s throw from the Ball Drop, W New York - Times Square is in the heart of the theater district, with many of the city’s renowned museums a few blocks north and sultry downtown a quick subway ride away. Spot tomorrow’s celebrity headlines over James Gersten’s exquisite cuisine at Blue Fin, then mix it up in our Living Room as the DJ’s beats pulse into the night. Six state-of-the-art event studios total 2,300 square feet and adapt to your every need. Retreat to rooms that quiet the city’s roar to a purr. The open showers, breathtaking skyline view, W signature bed with 350-thread count sheets, and lush robes in our 509 guest rooms and 43 suites make staying in a statement, not a question.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Spa
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,871 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.3 "Easily accessible by car, said 83%."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.1 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
      5.0 "Only 50% thought, the hotel was luxurious."
    • 5.8 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.1 "Average amenities."
      6.3 "For only 63%, the facilities were new enough."
      5.0 "50% found the grounds not bad."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    • 4.2 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.6 "Value below average."
      3.2 "68% thought it was overpriced."
      2.9 "71% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 3.6 "Internet is poor."
      3.2 "68% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 954 reviews
    • 9.5 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.3 "63% said the concierge service was sufficient."
    • 6.1 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.0 "Average cleanliness."
      4.3 "57% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 4.9 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
    • 4.3 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
    • 3.3 "Value below average."
      3.1 "69% thought it was overpriced."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 692 reviews
    • 9.2 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.5 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 5.0 "Average cleanliness."
      4.2 "58% thought it was rather dirty."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      2.5 "75% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
    • 4.1 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 93 reviews
    • 9.4 "Terrific location."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.3 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was modern."
    • 6.0 "Rooms are ok."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.1 "Value below average."

    Overall rating

    8.0 Good
    Based on 130 reviews
    • 9.3 "Terrific location."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.7 "Bar is ok."
    • 6.6 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was modern."
    • 6.2 "Rooms are ok."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 3.7 "Internet is poor."
    • 3.3 "Value below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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