Pros (+) Great staff, very nice room
Cons (-) Shower door jambed
3 stars
Tuscany by LuxUrban
Photos of Tuscany by LuxUrban
Overview
Just 10 minutes' walk from Grand Central Terminal, The Tuscany - A St Giles Signature Hotel has a convenient location, making it an ideal base while visiting New York City. It is moments from Chrysler Building, restaurants and nightlife options.
This cosy hotel provides family facilities, such as babysitting/child services. Staff are available 24 hours a day and can assist with booking tours and tickets. The hotel also offers a well-equipped gym.
Rooms are air-conditioned and feature premium amenities such as an iPod docking station, a rain shower and a mini bar. They each offer an entertainment center, movies-on-demand and an in-room safe.
The Tuscany - A St Giles Signature Hotel is within walking distance of Empire State Building, the New York Public Library and United Nations Headquarters. Herald Square and Bryant Park are within walking a distance.
Latest deals for Tuscany by LuxUrban
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Tuscany by LuxUrban
- Fitness centre
- ATM on-site
- Lift
- Hypoallergenic
- Iron and ironing board
- Desk
- Daily housekeeping
Accessibility and suitability
- Lift
- Hypoallergenic
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Services and conveniences
- ATM on-site
Fitness
- Fitness centre
Reviews of Tuscany by LuxUrban
7.7
Good
2322 verified ratings
Wonderful
920
Very good
512
Good
370
Okay
164
Fair
140
Mediocre
70
Poor
146
Summary of reviews
Guests say
Guests appreciated the spacious rooms and great location of the hotel, making it a good value for the price, especially in NYC. However, there were significant concerns regarding cleanliness, with reports of mold, urine smells, and maintenance issues such as broken furniture and malfunctioning amenities. While the staff was often praised for their friendliness and attentiveness, some guests experienced noise disturbances and dissatisfaction with certain hotel policies and fees.AI-generated from customer reviews
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7.7 out of 10
246 reviews
7.3 out of 10
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9 out of 10
10 reviews
All reviews
Pros (+) Two of the four front desk staff with whom I interacted were incredibly helpful and friendly; the other two not so much (see negatives). Great beds, nice rooms. Ideal location.
Cons (-) I had lost my phone in a local taxi and the driver tried to return it to me a few hours later when it was discovered. The front desk staff on the night shift refused to call my room to let me know she had it. Subsequently, the entire next day I was making calls to try to locate it. I even asked Front desk if anything had been reported and turned in and they said NO. Several hours later, she called...
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Cons (-) Room size
Pros (+) The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased.
Cons (-) The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
Pros (+) The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was rea...
Cons (-) The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
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Pros (+) Room size was bigger than avg. in NYC Mattress was comfortable Zero noise on 14F TV was great quality
Cons (-) Pillows were uncomfortable to rest on. Nothing else we found uncomfortable or bad to review. that's it. SP
Pros (+) Staff was amazing, room was fabulous. I usually stay at the Dream-Downtown and the rooms here are bigger (as is the bathroom). Overall a great value for my money.
Cons (-) No actual lobby or bar to hang out in..
Pros (+) 14th floor room was VERY quiet. Great for NYC.
Cons (-) Issue with we form in first two categories. I was a business/solo traveler. The rating section was operating.
Location
120 East 39th Street, New York, NY 10016
What's nearby
- Empire State Building0.6 km
- United Nations Headquarters0.8 km
- Koreatown0.8 km
- Rockefeller Center1 km
- Times Square1.2 km
- Madison Square Garden1.2 km
- Museum of Modern Art1.3 km
- Midtown Center1.3 km
- Theatre District1.3 km
- Broadway1.3 km
- Tiffany & Co.1.5 km
- New York City Center1.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Tuscany by LuxUrban
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | New York LaGuardia |
Distance to airport | 9.3 km |