Pros (+) We liked the staff, food options (several restaurants within a short walking distance and an excellent buffet breakfast), clean rooms, price.
3 stars
Best Western Nairobi Upper Hill
Photos of Best Western Nairobi Upper Hill
Overview
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
Amenities at Best Western Nairobi Upper Hill
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Accessibility and suitability
- Entire unit located on ground floor
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
General
- Family rooms
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Socket near the bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Kid-friendly buffet
Outdoor
- Garden
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Best Western Nairobi Upper Hill
8.5
Very good
371 verified ratings
Wonderful
181
Very good
101
Good
54
Okay
20
Fair
8
Mediocre
2
Poor
5
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and its convenient location. While many enjoyed the breakfast options, some noted issues with noise levels and certain food items being served cold. Overall, the staff received positive remarks for their friendliness and professionalism.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
261 reviews
10 out of 10
1 review
9.3 out of 10
2 reviews
All reviews
Pros (+) Price, staff, restaurants, security, bed comfortable and wifi all were great.
Cons (-) No complaints at all.
Location
2nd Ngong Avenue, Nairobi
What's nearby
- The Nairobi Hospital0.7 km
- Nairobi NV Park0.9 km
- Central Park1.1 km
- Kenyatta Mausoleum1.1 km
- National Museums of Kenya-Nairobi Gallery1.1 km
- RKL Casino1.2 km
- Teleposta Towers1.3 km
- Regency Palms Casino1.3 km
- Kenyatta International Conference Centre1.5 km
- City Hall1.5 km
- Nairobi Railway Station1.9 km
- Nairobi National Museum2.3 km
Policies
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Best Western Nairobi Upper Hill
Low season | May |
|---|---|
High season | May |
Average price (weeknight) | AED 496 |
When to book a room at Best Western Nairobi Upper Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Nairobi Upper Hill
FAQs when booking at Best Western Nairobi Upper Hill
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See most recommended stays in NairobiGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | Nairobi Wilson |
Distance to airport | 3.1 km |