Overview

Nairobi Serena Hotel
Best Cleanliness

Kenyatta Avenue / Processional Way, Nairobi, Kenya
+254 202 822 000

AED 698+

Overall guest ratings

8.7/10 Excellent
Based on 485 reviews

Review highlights

  • 10.0
  • 10.0
  • 5.1
  • 4.8

Good to know

  • Friendly atmosphere
  • Friendly service
  • Near city centre

Nearby

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    About

    Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Room service
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

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    Couples

    Overall rating

    8.7 Excellent
    Based on 382 reviews

    Wellness Area
    10.0

    Cleanliness
    10.0

    Location
    9.8

    Service
    9.1

    Pool
    8.8

    WiFi
    6.7

    Room
    6.4

    Breakfast
    6.3

    Comfort
    5.1

    Value for money
    4.8

    Overall rating

    8.3 Excellent
    Based on 217 reviews

    Location
    9.8

    Service
    9.2

    Pool
    9.0

    Room
    6.1

    Breakfast
    5.8

    Comfort
    5.0

    Value for money
    4.4

    Overall rating

    8.7 Excellent
    Based on 91 reviews

    Service
    9.1

    Room
    6.6

    Overall rating

    9.0 Excellent
    Based on 72 reviews

    Service
    9.1

    Room
    6.0

    Recent reviews

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