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Nairobi Serena Hotel
Top Business Hotel

Kenyatta Avenue / Processional Way, Nairobi, Kenya
+254 202 822 000

AED 658+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 371 reviews

Review highlights

  • 10.0
  • 9.5
  • 6.9
  • 6.6

Good to know

  • Good fitness area
  • Great reception
  • Friendly service

Nearby

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    About

    A stay at Nairobi Serena Hotel places you in the heart of Nairobi, walking distance from Central Park and Uhuru Park. This 5-star hotel is within close proximity of Teleposta Towers and Kenyatta Mausoleum.

    Rooms

    Make yourself at home in one of the 183 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 371 reviews
    • 10.0 "Perfectly clean."
    • 9.5 "Terrific location."
    • 9.3 "World class service."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.6 "Very good internet connection."
    • 6.9 "Bar is ok."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 5.8 "Average comfort."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 51 reviews
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."

    Overall rating

    8.8 Excellent
    Based on 18 reviews
    • 9.2 "World class service."
    • 8.0 "Food is delicious."

    Overall rating

    9.2 Excellent
    Based on 25 reviews
    • 9.4 "World class service."
    • 8.3 "Food is delicious."
    • 6.5 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 274 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 8.7 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 6.7 "Bar is ok."
    • 6.4 "Rooms are ok."
    • 6.3 "Vibe was decent."
    • 6.2 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 4.2 "Value below average."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good fitness area"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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