Overview

Petit Palace Plaza España

San Bernardo 3, 28013 Madrid, Madrid, Spain
+34 915 425 115

AED 327+

Overall guest ratings

8.5/10 Excellent
Based on 2,782 reviews

Review highlights

  • 9.5
  • 9.2
  • 7.9
  • 6.0

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service

Nearby

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    About

    When you stay at Petit Palace San Bernardo, you'll be in a great location, within just a 10-minute walk of Plaza de Espana and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other highlights at this upscale hotel include free bike rentals, and rooms offer iPads and LCD TVs.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,782 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 7.9 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
      5.6 "For only 56%, the tv was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.1 "Average value."
    • 6.0 "Internet is average."
    • 5.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.5 "Average amenities."
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    Overall rating

    8.5 Excellent
    Based on 1,585 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      5.5 "For only 55%, the tv was ok."
    • 6.1 "Average value."
    • 6.0 "Internet is average."
    • 5.2 "Average amenities."
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    Overall rating

    8.3 Excellent
    Based on 639 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.0 "Average value."
    • 5.7 "Internet is average."
    • 5.6 "Average amenities."
      5.1 "51% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      4.0 "60% had problems with the shower."
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    Overall rating

    8.4 Excellent
    Based on 556 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.5 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
    • 5.7 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.6 "Average value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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