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Hotel Santo Domingo

San Bernardo 1, 28013 Madrid, Madrid, Spain
+34 915 479 800

AED 258+

Overall guest ratings

7.7/10 Good
Based on 5,037 reviews

Review highlights

  • 9.4
  • 7.7
  • 4.8
  • 4.6

Nearby

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    About

    With a stay at Hotel Santo Domingo, you'll be centrally located in Madrid, steps from Plaza de Santo Domingo and Teatro Rialto. This 4-star hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 200 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy recreational amenities such as a nightclub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Night club
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 5,037 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 7.5 "Good breakfast."
    • 7.0 "Good bar."
      7.1 "Delicious alcoholic drinks, according to 71%."
    • 6.5 "Pool is mediocre."
    • 4.8 "Value below average."
      1.2 "88% said the breakfast was too expensive."
      2.0 "80% said beverages were too expensive."
      1.7 "The price was too high for 83%."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      4.0 "Dirty pool, said 60%."
    • 4.0 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      2.7 "73% thought the tv was sub-standard."
      4.1 "59% were disappointed with the minibar."
    • 3.4 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 3,374 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      7.2 "Easily accessible by car, said 72%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.7 "Bar is ok."
      6.7 "Alcoholic drinks were not bad, according to 67%."
      5.3 "Bar service was average, according to 53%."
    • 6.4 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 4.5 "Value below average."
      1.0 "90% said the breakfast was too expensive."
      1.7 "83% said beverages were too expensive."
    • 3.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.1 "59% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.3 "67% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
      3.1 "69% said the bathroom was dirty."
      2.3 "77% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.7 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.1 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    View all review categories

    Overall rating

    7.7 Good
    Based on 805 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Breakfast is good."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.6 "Bar is ok."
    • 6.4 "Pool is mediocre."
    • 4.9 "Value below average."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.6 "Rooms are not good."
      3.3 "67% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      3.5 "For 65%, the rooms looked old."
      3.4 "66% said the bathroom was dirty."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.9 Good
    Based on 50 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 4.3 "Rooms are not good."
      4.4 "56% complained about the bathroom."
    • 3.5 "Not very comfortable."

    Overall rating

    7.6 Good
    Based on 805 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 6.7 "Pool is mediocre."
    • 5.7 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 4.8 "Value below average."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.1 "Awful rooms."
      2.9 "71% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      3.2 "For 68%, the rooms looked old."
      4.8 "52% had problems with the shower."
      1.8 "82% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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