Overview

Hotel Emperador
Best Pool

Gran Via 53, 28013 Madrid, Madrid, Spain
+34 915 472 800

AED 471+

Overall guest ratings

8.3/10 Excellent
Based on 3,910 reviews

Review highlights

  • 9.6
  • 8.5
  • 4.9
  • 4.7

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    Emperador Hotel is located in the central Gran Vía in Madrid, with bus and subway at the door. This emblematic but renovated hotel offers a marvellous terrace in its rooftop, open from May to September, and excelent and privileged views of Madrid, a great outdoor swimming pool, solárium with hammocks or bar for lunches and cocktails, among others.

    Elegant rooms with modern TV

    The Lobby Bar suggests snacks, cocktails and any kind of drinks. Moreover, there are several restaurants 5 minutes walking.

    The hotel offers also gym, saune, hairdressing salon, 24 hours front desk and complimentary WIFI.

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    Hotel Emperador

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Smoking rooms available
    • Free valet parking
    • Washer/dryer available in-room
    • Wedding services
    • Terrace/Patio
    • Gift shop
    • Designated smoking area
    • Storage available
    • Coffee shop
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,910 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Pool is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.5 "Bar is not good."
      3.7 "Bar service was unacceptable, according to 63%."
      1.5 "85% said beverages were too expensive."
    • 4.1 "Value below average."
      1.2 "88% said the breakfast was too expensive."
      1.5 "85% said beverages were too expensive."
      2.5 "The price was too high for 75%."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,346 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Pool is good."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.1 "Good cleanliness."
      8.2 "82% thought it was clean."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.4 "Bar is not good."
      1.7 "83% said beverages were too expensive."
      4.0 "Bar service was unacceptable, according to 60%."
    • 4.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.0 "Value below average."
      0.9 "91% said the breakfast was too expensive."
      1.7 "83% said beverages were too expensive."
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    Overall rating

    8.4 Excellent
    Based on 1,173 reviews
    • 9.6 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Pool is good."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
      6.9 "69% thought the bathroom was big enough."
    • 4.2 "Value below average."
      4.8 "52% thought it was overpriced."
      1.6 "84% said the breakfast was too expensive."
    • 4.2 "Bar is not good."
    • 4.1 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
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    Overall rating

    7.7 Good
    Based on 39 reviews
    • 9.7 "Terrific location."
    • 5.7 "Rooms are ok."
    • 5.3 "Average comfort."

    Overall rating

    8.1 Excellent
    Based on 351 reviews
    • 9.7 "Terrific location."
    • 8.6 "Pool is good."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      4.9 "51% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      4.3 "57% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
    • 4.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 4.7 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.1 "Bar is not good."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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