Overview

Mitsui Garden Hotel Kumamoto
Best Cleanliness

1-20 Koyaima-Machi, Kumamoto, Japan
+81 963 521 131

AED 206+

Overall guest ratings

8.3/10 Excellent
Based on 1,291 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.7
  • 6.4

Good to know

  • Clean rooms
  • Near city centre
  • Friendly service

Nearby

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    About

    Enjoy your visit to Hanabatacho with a stay at Mitsui Garden Hotel Kumamoto. Guests will have free perks like WiFi and wired Internet. All rooms feature flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,291 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      8.1 "81% said the booking process went smoothly."
      8.9 "Hotel security was great, thought 89%."
    • 8.7 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.7 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.3 "93% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
    • 8.2 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 6.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.8 "Only 68% thought the furniture was functional."
      5.8 "For 58%, maintenance was acceptable."

    Overall rating

    8.4 Excellent
    Based on 400 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
      9.8 "98% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      9.3 "City centre within easy reach, said 93%."
    • 8.9 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.8 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.4 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."
      5.0 "Beds were acceptable for 50%."
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    Overall rating

    8.2 Excellent
    Based on 374 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      8.4 "Easily accessible by car, said 84%."
    • 8.8 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.8 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 5.7 "Rooms are ok."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 193 reviews
    • 9.0 "Food is to die for."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 8.4 "Generally very clean."
    • 6.4 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 322 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.4 "Generally very clean."
      7.5 "75% said rooms were clean."
    • 8.3 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.5 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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