Would you like to save as your currency permanently or for this visit only?
1 Duval Street, Key West, FL
0.2 km from
We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .
Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking. Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.
Attentive and responsive staff. The 4:00 am rooster, friendly bird but took his wake up service very seriously. Being located at Mallory , the 5:30 am dumpster collection finished any further attempts to remain in the comfortable bed. Great facility, noisy location.
Room was spacious and clean. Our room had no view; we were practically on a parking lot with cars parked a few feet away. We had asked for a quiet room with a view and we were supposed to get a "view of the Old Town". "Island view" means looking out on a car park! The room had a connecting door to another room and we could hear all from next door (and they from us). Front desk staff quite rude: if you book with Booking.com, you'll automatically get the worst rooms, this is what you get if you go for their low rates..., we were told. There is no beach, just a small pool. However, we were able to leave after 2 nights.