Overview

Heron House - Adult Only
Best Sightseeing

512 Simonton Street, Key West, FL 33040, United States
+1 305 294 9227

AED 922+

Overall guest ratings

8.5/10 Excellent
Based on 648 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.7
  • 5.0

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

    show all

    About

    Heron House is surrounded by the 187 historic buildings of old Key West, and a 10-minute walk from the Ernest Hemingway Home and Museum and the waterfront at Mallory Square. There, guests can enjoy the nightly Sunset Celebration, attended by food vendors, musicians, and street performers.

    Less More
    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • Safe
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews of Heron House - Adult Only

    Overall rating

    8.5 Excellent
    Based on 648 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      9.6 "96% said the reception staff was great."
      10.0 "100% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 5.0 "Rooms are ok."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      3.1 "For 69%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      3.1 "69% thought the tv was sub-standard."
      1.7 "83% criticized the small bathroom."
      2.7 "73% had problems with the shower."
      0.8 "92% said the bathroom was dirty."
      3.6 "64% were unsatisfied with the kitchenette."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 622 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      9.6 "96% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      8.7 "87% thought the service was very professional."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Pool is good."
    • 7.5 "Good breakfast."
    • 7.5 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 5.6 "Average cleanliness."
    • 5.5 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Only 56% thought the furniture was functional."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 25 reviews
    • 9.6 "World class service."
    • 8.6 "Location is great."
    • 5.6 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
    • 4.8 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close