Overview

JW Marriott Houston
Top Luxury Hotel

5150 Westheimer Road, Houston, TX 77056, United States
+1 713 961 1500

AED 592+

Overall guest ratings

8.9/10 Excellent
Based on 982 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.8
  • 6.6

Good to know

  • Impressive bathroom
  • Friendly service
  • Great shopping

Nearby

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    About

    When you book a stay at JW Marriott Houston, you'll escape from the stresses and distractions of everyday life. As one of the top luxury hotels in Houston, we pride ourselves on delivering an authentic experience expertly curated for you. Choose from a wide range of opulent accommodations, including our concierge-level guest rooms, which include access to our exclusive lounge that provides complimentary hot breakfast, hors d'oeuvres and beverages. Sip and savor at one of two upscale restaurants, most notably Destino, which offers freshly prepared, farm-to-table cuisine. Burn off those calories by using our state-of-the-art fitness center, then relax and swim in our private rooftop pool overlooking the city skyline. From our hotel, walk across the street to Texas's largest shopping center, the Houston Galleria, or catch a game a few miles away at Toyota Center or Minute Maid Park. Whatever brings you to town, JW Marriott Houston is the ideal choice for travelers seeking luxury and long-lasting memories.

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    Marriott

    Amenities

    • Fitness centre
    • Currency exchange on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • ATM on-site
    • Gift shop
    • Laundry service
    • Spa
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 982 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.3 "93% were impressed by the valet service."
      10.0 "Lovely bar service, according to 100%."
    • 8.8 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.1 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
      7.1 "71% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 7.5 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      8.3 "83% said rooms were clean."
      7.1 "71% enjoyed the shower."
      8.3 "83% thought the view was good."
      8.0 "80% appreciated the modern rooms."
      10.0 "100% liked the big bathroom."
    • 6.8 "Food is average."
    • 6.6 "Average comfort."
    • 4.5 "Internet is poor."
      4.2 "58% thought it was overpriced."
    • 3.6 "Value below average."
      4.2 "58% thought it was overpriced."
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    Overall rating

    9.1 Excellent
    Based on 451 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 7.9 "Good location."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      7.5 "75% were happy with the bathroom."
      8.0 "80% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.4 "84% said rooms were clean."
      7.2 "72% enjoyed the shower."
      8.6 "86% thought the view was good."
    • 6.2 "Average comfort."
    • 3.3 "Value below average."

    Overall rating

    9.1 Excellent
    Based on 245 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.9 "Good location."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.5 "85% said rooms were clean."
    • 7.0 "High comfort."
      7.9 "79% said the beds were comfortable."
    • 6.4 "Pool is mediocre."
    • 6.1 "Food is average."
    • 3.3 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 108 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.0 "Nice rooms."
    • 6.8 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 176 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 7.1 "Nice rooms."
      7.7 "77% said rooms were clean."
      7.9 "79% were happy with the bathroom."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Food is average."
    • 6.4 "Average comfort."
    • 3.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Impressive bathroom"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    self parking
    extra charge for parking
    galleria area
    friendly staff
    great customer service
    jw marriott
    right across from galleria
    great location
    professional staff hotel
    nice room
    beautiful hotel
    nice clean
    hotel is great
    sent up chocolate

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