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JW Marriott Houston
Top Luxury Hotel

5150 Westheimer Road, Houston, TX 77056, United States
+1 713 961 1500

AED 540+

Overall guest ratings

8.9/10 Excellent
Based on 900 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.8
  • 6.2

Good to know

  • Impressive bathroom
  • Friendly service
  • Great shopping

Nearby

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    About

    When you book a stay at JW Marriott Houston, you'll escape from the stresses and distractions of everyday life. As one of the top luxury hotels in Houston, we pride ourselves on delivering an authentic experience expertly curated for you. Choose from a wide range of opulent accommodations, including our concierge-level guest rooms, which include access to our exclusive lounge that provides complimentary hot breakfast, hors d'oeuvres and beverages. Sip and savor at one of two upscale restaurants, most notably Destino, which offers freshly prepared, farm-to-table cuisine. Burn off those calories by using our state-of-the-art fitness center, then relax and swim in our private rooftop pool overlooking the city skyline. From our hotel, walk across the street to Texas's largest shopping center, the Houston Galleria, or catch a game a few miles away at Toyota Center or Minute Maid Park. Whatever brings you to town, JW Marriott Houston is the ideal choice for travelers seeking luxury and long-lasting memories.

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    Marriott V2

    Amenities

    • Fitness centre
    • Currency exchange on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • ATM on-site
    • Gift shop
    • Laundry service
    • Spa
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 900 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.4 "94% were impressed by the valet service."
      10.0 "100% were happy with the shuttle service."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% were happy with the room service."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.8 "Vibe was good."
      8.9 "89% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      7.7 "77% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      8.3 "83% liked the proximity to sightseeing."
    • 7.6 "Tasty food."
      8.0 "80% loved the menu selection."
    • 6.2 "Average comfort."
    • 4.0 "Value below average."
      3.9 "61% thought it was overpriced."
    • 4.0 "Internet is poor."
      3.9 "61% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 450 reviews
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.6 "Vibe was good."
      8.9 "89% thought, the hotel was modern."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.4 "Good location."
      9.6 "96% liked the proximity to shopping."
    • 7.3 "Nice rooms."
      7.3 "73% said the beds were comfortable."
      7.7 "77% were happy with the bathroom."
      8.8 "88% thought rooms were spacious."
      9.0 "90% said rooms were clean."
      8.4 "84% enjoyed the shower."
      9.6 "96% thought the view was good."
    • 6.1 "Average comfort."
    • 3.4 "Value below average."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 162 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.8 "Vibe was good."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      9.1 "91% said rooms were clean."
    • 6.4 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 6.0 "Pool is mediocre."
    • 4.1 "Value below average."
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    Overall rating

    9.0 Excellent
    Based on 99 reviews
    • 9.3 "World class service."
      9.6 "96% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Vibe was good."
    • 8.1 "Location is great."
    • 7.2 "Nice rooms."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 189 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.0 "Awesome vibe."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.6 "Good location."
      9.6 "96% liked the proximity to shopping."
    • 7.3 "Nice rooms."
      8.7 "87% said rooms were clean."
      7.9 "79% were happy with the bathroom."
      7.5 "75% said the beds were comfortable."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Average comfort."
    • 3.6 "Value below average."
      3.3 "67% thought it was overpriced."
    • 3.6 "Internet is poor."
      3.3 "67% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Impressive bathroom"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    self parking
    starbucks in the lobby
    great location
    galleria area
    fabulous staff
    houston
    jw marriott
    galleria mall
    staff at this hotel
    friendly staff
    extra charge
    professional and courteous
    great room
    professional staff
    vanity area was so small
    staff and concierge

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